SSM DePaul Health Hospital

I have never been treated so good by any hospital staff at any other hospital in my entire life. Everyone was extremely kind, helpful, patient, fast, and efficient. I felt like I was in the best possible hands and was completely better and at ease when I left. The doctors there are great and the nurses are absolutely wonderful. Thank you so much guys!

Worst hospital ever. I wouldn’t want my worst enemy to come to this hospital. I was given the wrong meds twice and was sent home without a being told what was wrong and so much pain meds it would kill anyone.

I’m really pleased with the treatment my mom received at DePaul. In the past year, she has also been admitted to Barnes and Christian Northeast and DePaul is the best of the bunch. She had knee surgery at DePaul and I found every nurse, doctor, physical therapist and every person on the staff was kind and helpful. They listened to our concerns and gave us terrific information. Crucial to her recovery was getting a small, private room so she could rest. At other hospitals, she roomed with some highly distressed people who were loudly moaning all night or asking my mom for help!
DePaul is also very organized in post-​operative recovery and physical therapy. After release, they set my mom up with next-​day visits from a home nurse and a physical therapist. This has been a godsend, compared to Barnes who released her too soon and she required being re-​admitted after my frantic phone calls to her doctor’s office.
Also, I appreciated their «food whenever you want» meal service. You call in the meal and it shows up an hour later — no set meal times.
I highly recommend DePaul Health Center for knee replacement surgery.

pulled over in my big rig called for help 11−6−14 got transported here was very busy they kept me where they could keep a eye on me while waiting on room in er actually did some test before I got a room in er to speed things up then admitted me to hospital overall I feel like they did very good job

This medical facility is the best, great doctors that try not to slow you down for your busy appointments elsewhere. State of the art equipment and people that always guide you to the right location. No complaints at all here!

Don’t go here, my dad almost died they didn’t even bother to check on him after he pressed the help button, he was on the floor for 3 hours. Also, my mom got billed for $ 400 waiting to see the doctor in the ER and never got to see him due to the long wait. Billed for waiting? I called to ask how she was billed and a rude employee yelled at me and wouldn’t help me. WORST SERVICE+UNFAIR. BEWARE, DO NOT GO HERE!

Very attentive to my needs. I really liked the two doctors I saw. I was definitely apprehensive because I’d never been there before but was happy with the service.
I went there in part because they were part of the SSM InQuicker system that allows you to schedule your time to be seen through the ER. Obviously if it’s really seriously you should go immediately, but I only had a potentially dangerous condition they needed to check. A nurse calls you back in 15 minutes to confirm and when my nurse saw my potential condition, she told me to go in immediately and that I would be seen immediately. I waited in the ER waiting room no more than 5 minutes.

Had to go here for a high risk monitoring, I’m not impressed with this hospital but it doesn’t suck. I hate how its in the cut from st Charles rock road. the way the buildings are separated with horrible signage irritated me. parking was easy tho. definitely not a chosen hospital of mine but hey gotta go for the monitoring

I go to the SSM Weight Loss institute here at the hospital. They offer some very nice programs from a company called HMR (health management resources). They can either place you on a decision free diet (medically supervised) or healthy solutions. These people are amazing and very supportive. I do not like the area this hospital is situated in, but I will definitely come back until I can get this weight off!

I was recommended to Dr. Thompson by a coworker and reluctantly made an appointment when I fell ill. I was given an appointment within about a week and practically walked right in to the exam room. The wait was short, magazines were good, and I felt welcomed the entire time.
After the initial tests, the doctor came in a spoke with me. He was very attentive to everything I said and very thorough in explaining what his thoughts were on my condition. He explained each scenario he thought of and why he chose one method of treatment. I felt that he spent plenty of time with me asking and answering questions. We even had a conversation about Nashville (where I went to school) which is more than I expected personally from a doctor these days.
I recommend this office to my friends that are new in town now. There is an online account set up for each patient where you can message the doctor about prescriptions or questions about treatment. I hope I don’t have to go back again for a long time, but I am happy to have Dr. Thompson if I do.

Great hospital dedicated to providing the best and safest care. It is convenient to many freeways in Northern St. Louis, and the airport. There is ample parking, and customer service is a priority. It is a Catholic hospital and dedicated to the care of everyone, Patient rooms are spacious, clean, and you feel treated like royalty — which is great when you are sick and not in the best of moods.

Excellent customer service and professionalism! I just attended a Nutritional Services appointment here a couple of days ago and I truly was impressed with the treatment received. The dietitian, Janice O’Keeffe truly listen to my story and some of my concerns. She develop a game plan tailored to my lifestyle and my body. She took the time to explain step by step what I need to do and how to follow this plan, she also gave me tons of information that will come in handy during the beginning of the treatment. I truly recommend this place!

The nurses on the floor I was on were very compassionate and informative. I got the best care of any hospital I’ve ever been in.

I had outpatient surgery here. The nurses and staff were so nice, attentive, and professional. I was asked by at least three different people what I was there for to be sure I got what I came for.
My Mom was with me and they were nice to her too. The room I had before I went into surgery was small but that was OK cause’ I wasn’t there very long and they let my Mom wait there for me. There was a TV in there too. Also they brought me blankets that had been warmed to wrap up in while I waited — so awesome!