Sprint Store

This Sprint store is ridiculously bad. Keep in mind that when you go to this store, the workers only care about one thing, commission. If you have a great plan (like our unlimited data), they will try hard to get you off of it by persuading you.
In our case we were flat out lied to. We were told that we average 11GB of data a month after he «looked at our account.» He convinced us that a 10GB data plan would be better than our unlimited plan and cheaper. We took that plan but unfortunately found out later that we actually average 22GB of data a month and in fact used over 40GB of data last month!
We talked to customer service and the floor managers (they are not managers! this is a title to fool you as the assistant manager and manager actually hide in the back!) at this Bridgeton location for many hours over a 4-​day span just to cancel the new plan and line they lied to us about.
SO, to rap up my review, I would have to say that EVERYONE should stay away from this location but unfortunately maybe it’s Sprint’s fault for not properly training their employees. Maybe it’s like that at every store. Maybe after 16 years, it’s time to leave Sprint.

So I went in to this store to upgrade my phone and it was I believe one of the store managers that helped me. Anyways, he secretly included insurance protection without my knowing or if he asked me about it, I would have said «no». So beware of this type of deceitfulness at this store. Make sure you check to see that the manager did NOT secretly put on insurance protection on to your plan. Very shady and sneaky!

They really need to update their hours! Wasted trip on a Sunday when they closed at 5pm instead of 9pm as listed on Unilocal