Custom Sounds – Bridgeton

I went in and talked to them about alarm/​remote starter combos and they took the time to go over each system they offer and what it provides. After obtaining this knowledge i obtained my devices from a 3^rd party and brought it to them for installation. I called to get a quote and set an appointment. They were very accommodating and completed the installation in one day; dropped the car off at 10 am and it was done by 6 pm. The price was very competitive and the staff was friendly. I worked with Austin, Aaron, and i believe Andre; Great group of guy.

I bought a remote start from these guys and they did a great job! AJ who handles all the calls, set-​ups, etc is amazing! Their install crew did a great job as well. I left my car overnight due to my busy schedule and they accommodated that as well. When it got finished, the horn wasn’t working on my faun and so they had me come back out, fixed and gave me a second gain for free. They even had it done in less than an hour so I didn’t have to wait. I was very impressed by their customer service and how great they were! We will be back for sure!

Since 2008 I’ve taken two cars to the Bridgeton Custom Sounds to have window tint done. My first car, a 1998 Olds Cutlass sedan I had tinted here with their non-​metallic tint (35% front, 5% back) and the experience was decent. I called to set up an appointment for about a week later. On appointment day, I dropped the car off, and it took them about three to four hours to get my tint done. The job was pretty good, and I’ve had the car for almost four years. No fading, peeling, bubbling or anything. They do a good job, and get the tint pretty close to the top edge of your window. They advertise on their site that they use Formula One brand film, but my invoice said Llumar. either way it’s held up. Apparently their lowest line, non-​metallic tint is Llumar brand, and their more expensives lines are Formula One brand. Both I’ve heard are good quality.
This first experience was so good, I decided to take my lady friend’s 1999 Grand Prix to Custom Sounds so the same job could be done on her’s last year. All I can say is the job ended up being great, but the service was mediocre. Long story short, I set up an appointment, «while their system was down,» or so the rep. claimed… got there when the appointment was supposed to be and they had no record of my appointment. They had an opening the next day, so we took it.
Things seemed fine until it was about 4 hours after we dropped the car off, and I called to check on the job. The guy said he tried calling me, but it kept going to voicemail. Ok, why not leave a message? We stop back up there a few minutes later, and apparently they’d just gotten to her car. He informs me that extra work needed to be done because her car previously had tint on it, and there was still residue left on the bare windows. Two hours later, the job was done. They’d also claimed that the extra work would require $ 50 more charge, but somehow that was never applied to the final total (human/​communication error). All-​in-​all, these kind of car services can lend you and your car to get f’d over, but in the end their work and their product holds up. All things considered, I’d recommend again. Cost was two hundred for both of our four door cars.