Dunkin’ Donuts

Came into this location for coffee and a donut. I asked if I could use the restroom and the woman behind the counter just kind of stared at me and looked at the gentleman walking around behind me with a Dunkin Donuts red polo on. When she didn’t answer for a good minute I asked if the stare meant that I had to ask the guy behind me. She then said «we’re not supposed to,» meaning «we do, but the boss is here so no.» I turned around to ask what must have been some regional or some sort of manager. I said «excuse me» twice, to which he looked at me and walked right out the door. Great customer service — keep it up.
After I bought my items I sat down and asked for the wifi information — which I saw a «FREE WIFI AVAILABLE HERE» sign on the door. I was told «we don’t do that here,» to which I responded that they should take the sign off the door. I got a «yup.»
I understand that the customer is not always right — it’s an ancient phrase — but you can do a LITTLE better at your customer service… Especially YOU Mr. Red Shirt manager. If you hate your job so much, quit!

I came here Wednesday afternoon to get a lemonade iced tea. I tasted it and it was good. About half way through my drink, I realized that there was something in it. IT WAS A FLY! I was totally disgusted and threw my beverage away!
I would not go back to this location ever again! Bugs in my drinks… No thank you.

Went in there to get breakfast but figured I’d wash my hand before eating, tried to go to bathroom to wash my hand but was told by employee there that the bathroom is only for employees. Well i figured i will take my business to another dunkin donuts that will let me use their barhroom.