Ace Cab

Horrible Customer Service!!, there’s a guy who sounds like he smokes 4 packs of cigarettes a day and probably looks like the old guy from that Disney Movie UP. He has the worst attitude ever hung up on my face twice when I requested Taxi Service from the Mall.

Setup a time to get picked up and they were more than 30 minutes late. Called numerous times and was told he was «5 minutes away». Just an unfair way to deal with a paying customer. Know there isn’t many other options but just realize they do not put their customers first.

I got the cab at Union Station, and it was probably the best cab ride I ever took. The driver spoke English, knew exactly where he was going, took a more direct route than even I knew about, and it was the cheapest price I’ve had to pay for this exact ride at $ 9 even (which I take at least 3 times a month, usually $ 9 – 10) The cab also smelled lovely and not an overpowering cheap air freshener covering up a bad smell, but like clean fabric. The last cab ride I took was with yellow cab and the driver majorly ripped me off, going way out of the way despite my objection, I guess he expected that I would not know the way, and this same exact trip was 15 dollars without tip! That is without a doubt the most I’ve ever paid and is 50% more than usual! So Ace is the best thing ever right now.

I only had one experience with this company, but thy picked me up promptly and drove me to my destination efficiently.