Uni K WAX-Brickell

Very disappointing experience. I have always gone to European Wax Center, but on a whim my friend recommended Uni K and I thought ok, i’ll give them a shot.
I went in two days before a week long cruise and booked a package. Full brazilian, full legs, underarms and eyebrows. The whole game!
Firstly, walking in the receptionist was super cold, didnt even say hello. I said I had an appointment and she said ok and turned around. I had to ask HER if there was any paperwork to fill out since I was a new client. She sighed and said yeah here and slid a clipboard over to me. I didnt want to bother her anymore so i used my own pen from my purse. When I gave it back to her, she called my girl Lauren (or Laurie? something like that, Argentinian) and she took me to a room. The rooms look like doctor’s offices, and the tables are shoved up against the wall. no art on the walls, just the hard pleather table, a cart with supplies and a huge fan at the end of the bed.
Now, I read up on this place and read that new clients get a tour to see where the wax is made and stored in individual containers, that you get a cooling pad, a calming gel and a bunch of other things which is why I was ok with trying a new place.
While Laurie was nice enough and didnt talk much, I felt like she was kind of ‘all over the place’ with how she was applying the wax, almost like there was no set method or structure. I just figured ok she has her own way of doing it, whatever. She would do a bikini strip, then a big leg section, then another bikini strip, then another big section but on the other leg, in a different spot. Just very all over the place. She had me flip over, did the back portion, then did underarms and finally eyebrows. When she was done she said ok all finished and walked out. On top of this, she double dipped, which, they say each wax pot is individual, but since I didnt see any of this, and since the pot was already in the room when I was escorted into it, made m uneasy. The other thing, they market this as wax that can be applied at room temperature, well mine was hotter than hot, and I actually told her to turn it down cuz it was starting to burn. To make matters more uncomfortable, the bed being shoved against the wall didn’t give her a good range of motion, so there were some uncomfortable moments of her trying to get better positioning.
Now, I know waxing isnt the cleanest thing, but I was a MESS when she left. I had baby powder all over me, there were strings and little balls of wax left all over me, I had to clean up big time before I could get dressed again. I also never got any of the creams they offered. I looked in the cart and saw a calming post bikini gel, a post wax lotion and I just helped myself to both.
I paid and left. When I got home a few hours later and undressed, I Unilocaled in pain, there as a HUGE strip of wax left in my nether regions that I wasn’t expecting to stick to my undies. That was an unpleasant surprise. Even more unpleasant, I had hair left EVERYWHERE. Maybe TMI, but my boyfriend had to go in and clean up some pretty significant patches in my bikini wax. My legs were also a mess. I have 3 – 4 inch patches on my knees, an entire strip down one of my calves, and the thighs look like they werent touched in the back.
Overall, super disappointed. I didn’t get any of the ‘extras’ they market like the cooling pad, creams, etc. and I still had hair. I had to shave in the middle of my cruise cuz everything was uneven! I will never go back, and highly recommend European Wax Center, I’ve never had these issues there.

Good experience on my first visit. I thought it was going to be painful and was a bit concerned since waxing is so important to me because of my sensitive skin, but I was so wrong. Their wax is so smooth and elastic/​flexible that it didn’t hurt at all, they work super fast and very professional. I’ll definitely go back.

Love this place. The staff is super friendly and very nice. One of the few places in Miami where the staff isn’t actually rude.

Good service and a reasonable price. Happy to have this just a short walk away from my apartment :)

Overall they do a decent job, but punctuality on their appointments is horrible. Their scheduling procedures are very easy

Laura was amazingly fast & very nice. She didn’t talk much but who cares– as long as she does the job. I’m visiting Miami for another month & staying in Brickell so the location was pretty convenient. I’ll def go back to her once again before I leave.

I was blown away by this place. I used to wax back in Tallahassee while I was in college, so I’m not a newbie by any means. I called Friday morning to get an appointment for that day. They had an opening thankfully so I went. The place is very clean and inviting. After filling out information, I was invited in to get waxed 5 mins later. I had a Brazilian done in literally 15 – 20 mins. To my surprise, I was hair free! I was shocked since I had done paper wax in the past. This is the way to go! My lady was awesome and efficient. To my surprise it was extremely affordable. I will definitely be a regular here. And I highly recommend this place! So happy to have found it.

This was my second time coming to Uni K Wax in Brickell and really was disappointed with my service
Decided to get full legs and bikini wax. It was my first time getting my legs waxed so I jumped a few times out of shock at first. I dont know if the woman who was helping me felt bad and rushed areas?
My woman was sweet, but thats all I can really say about her.
Anyway, my legs have straggles of hair left ALL OVER.
Im so disappointed. I really wanted smooth legs, and didnt want to have to keep shaving them, but I guess waxing is not the answer either.
Also I wasnt asked if i wanted calming gel or anything put on the bikini area after, which i normally need since i have super sensitive skin…
Along with that, when I was paying, they told me my total was around 104, so i mentioned something about seeing a package on the internet that was around 80 dollars, something with legs and a bikini area…
The woman at the front then told me thats the package where you get your underarms done, full legs and a bikini area??? So im confused how that is 80 dollars. and i paid 104? If that was the case I would have just rathered that package obviously, but I just wanted to get out of there so I didnt ask her to explain further.
overall super disappointed and not satisfied with my service.

I was debating giving 1 star, but the convenience factor helps.
I moved from NYC and was delighted to see a Uni K practically around the corner from me. But I was very disappointed by both their services, and customer service. I’ve been getting my Brazilians for years and they were just terrible here. I went 3 different times, different waxers. Very quick, rushed and no attention to detail. There were always a few stragglers.
That, I could look past for the pure convienece factor.
What I can’t look past? The horrendously rude receptionists. I’ve been booking alone for years with them. I had a coupon code and the lady refused to honor it, saying their location did not accept it. Fine.
I called corporate because I thought it was a little strange, they honored it and refunded me for my entire wax!
Unemployment rates are high, if you hate your job so much, then quit.

Great customer service. I made an appointment for Friday the same day and it was no problem. I was seen on time and I was in and out within 30 minutes, pretty fast for full legs/​bikini wax. Very happy with the results, it was almost painless, and the wax they use leaves your skin super soft (the technician explained it’s a mix of honey and pine resin wax). I will definitely come back. My technician was Elaine, she was great. It was my first time at this location and she really made me feel comfortable. Also, I liked the fact that they have a rewards program which is pretty cool if you’re planning on being a regular.

First time customer. The receptionist, the waxer, and the rest of the staff made me feel very comfortable. I had Laura as the waxer and she was awesome! They use 100% natural gluten-​free wax ideal for sensitive skin. The brochure said wax is made of some pine resin which makes my skin soft. It was applied at my body temperature so I didn’t have to worry about getting burned. And it’s the kind of wax that hardens on its own, it wasn’t the kind where you put paper over the soft wax. The facility was super clean and it smells very nice and fresh. The best part was I got a deep bikini done for only $ 25. Whaaaaat??? They need to make more locations and expand in Los Angeles!

The reception lady was very friendly, and I was seen on time. I got a Brazilian from Vikki, and she was fantastic! Fast, friendly, and she made me very comfortable. I’m 5 months pregnant, and had been told how its hurts waay more to be waxed during pregnancy, I did not find it any more painful, but I think this was partly because of Vikki’s skills, both at waxing, and at distraction.
My ONLY complaint is that the place smells VERY strong of cleaning supplies and/​or rubbing alcohol, which normally wouldn’t bother me as much, but my pregnancy nose is working in full force!

First timer, so far so good! Had a brazilian with VICKY. Quick and (relatively) painless. The price we pay for beauty. Will be rescheduling soon!!! 5 stars.

love this UNIK place, staff is so friendly, last minute appointments are OK. I recommend Elaine, super fast and no pain :) will definitely go back

Fast, clean, online booking… always on time. Elaine is absolutely great at what she does. I highly recommend.

Love the waxing menu!
Uni K Wax is quick and convenient. They always try to accommodate you when calling short notice. And you can fell relief knowing that when you go there you will receive a good service. The last time I went Maritza was busy and they accommodate me with another girl, don’t remember her name but she was a little too serious nonetheless she was professional and did the job without a lot of pain. Maritza in the other hand is professional, funny and makes you feel really comfortable in this really awkard experience. The wax is smooth and they apply it at room temperature. Totally worth it!

The waxing is nice here. All the technicians are great and they double wax you, which is lovely. But the manager at this location is so inconsiderate and rude that I’ve decided to take my business elsewhere. Too bad. It was really convenient for me.

I love this place. They are great! The staff is super friendly and the girls who wax are very patient and nice. The wax that they use is the good kind (not with strips or cloths). There is no parking but you can always park at the garage in mary brickell village. I wish they would lower there prices a little bit so it would be the perfect place!
This is my favorite location for sure :)

Clean, efficient booking, good prices. Enough said.

I’ve been to two different Uni K Wax locations, but I think this is my favorite because of how close it is to home. I went the other day and Elaine did my waxing… and I’m pretty sure she is my favorite waxer here by far. She is fast, efficient, and super nice too… which is always a plus in situations like that! Haha. She really had me in and out in less than 60% of my appointment slot. They’re also good with walk ins if you can wait a little bit. I really love Uni K Wax compared to the other types of waxing. They say it’s because it’s all natural, but really there’s no residue left over ever… and it just hurts a hell of a lot less.