3 avaliações para Verizon Authorized Retailer – Wireless Zone
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Cat E.
Classificação do local: 1 Brewster, NY
Stay clear of this store. Two years ago I bought two phones on separate occasions at this location. Sales people were wonderful. Not sure what happened, but the sales people are very disinterested in helping and try to get you out the door quickly. The salesperson helping me had trouble with my IPhone order. Said the person that originally placed my order was not good with paperwork and was new to the store. Not sure how this was my problem. Sales person did not go through the insurance nor did he offer to help set up the phone. Apparently, they work 12 hour days and were too tired to help me. Because the service was so poor, I had him cancel the order and went to the Apple store in Danbury. I received much better service there. Also, salesperson at Verizon in Brewster charged my credit card twice instead of crediting it. I’ll never go back. Go to a different Verizon store!
David M.
Classificação do local: 1 Elk Grove Village, IL
I went in to see if I could get a replacement SIM card. Everything in my phone is pristine, but I was getting NOSIM messages, which would kill my service. The rep at the store dismissed me immediately, and said it wasn’t a SIM card problem. He also said he would charge me $ 10 for a new SIM card(which I have never heard of). Instead, I left and went to the Verizon Wireless store in Mohegan Lake. They gave me a new SIM as soon as I explained my problem free of charge and couldn’t have been nicer. If I could give the Brewster store a 0, I would. They were that worthless to me.
Soy L.
Classificação do local: 1 Brewster, NY
Steer clear of this store no matter what. I’ve had nothing but problems. I purchased two I-phones and two year warranties to go with them. The warranties were supposed to be emailed or snail mailed to me. They were not. No explanation or apology was given to me upon my return to the store. Recently, I added international coverage for a specific period when I expected to be abroad. The store completely messed this up and I was charged as of the date of the store visit. After wasting an hour on the phone with Verizon to clean up this store’s errors, I decided to add this review. It is either a scam on the part of this store or just weird circumstance to have two different yet similarly incompetent employees cost me time and money.