SpeeDee-Midas

I have never written a negative review in my life, but I have 2 bad experiences at SpeeDee Oil and I thought my neighbors might want to be aware… I always get a sinking feeling when they change your oil and come to tell you what else they recommend. This time it was a battery even though I had never had a problem starting it including 5 times that day. So when I say that I don’t want to do the battery (but yeah, ok on the air filter). They say sign here! 5 minutes later they come and tell me the car won’t start. They jump it and drive it off the lot and tell me not to turn it off any time soon. Really??? It just happens to die for the first time in their shop and instead of telling me, hey you really do need a battery — they just drive it off the lot! Maybe I’m crazy, but not being mechanically inclined… I consider that poor customer service. I certainly won’t be going back…

Best customer service, best prices… I love these guys. You cannot go wrong coming here! Ordered my tires over the phone Thursday afternoon, made an appt for Saturday To have them changed, which they did for me the last time I had this done. 9a appt, out by 945! Amazing! Seriously, don’t go anywhere else. They’re the best here.

Looks like SpeeDee management reviewed my post and I must say that their response was professional and helpful. I’ve increased my rating just because of that.

They did a great job on my car! I had to get my wheel bearing fixed because it was making a very loud noise! So I just dropped it off in the morning and picked it up later and it was brand new! It’s silent again! Lol

I have been going to SppDee-​Midas to have my maintenance done on my car for nearly 8 years and I keep coming back. Why? The service is better than outstanding and the family owned business is wonderful. I like how friendly everyone is, from the top, clear to the people who service my car. I am amazed at how I always feel like I am treated with the greatest respect but also feel like I am part of the team. Keep up the great work everyone at SpeeDee for I plan on coming back again and again.

I am really upset with how they handle customer service. I was told to drive my car for 50 – 60 miles and come will retest to get my smog cert. When i come now they wanna do the whole over so that they can charge me full. What a scam… they never told me that i was going to charge full again. They didn’t even care how as customer i was told one thing and they do something else… poor service

Consistently courteous and efficient service! Will continue coming back here!

Drive in from Discovery Bay only to find out the coupon from the mobile site had to be printed. No effort to fix that issue and the service writer didn’t care. Three star average should’ve told me something. No reason to come back here even though my other car is due for smog. I’ll drive to Tracy instead.

I’ve come here a few times for oil changes and have had great service. I came in again today and received superior service for the mechanic, Matt. He was very helpful and informative. He also suggested a service that I may need that other mechanics told me I did not need. I appreciated his honesty and will definitely bring my business back to Speede in Brentwood.

I went to this Location in Brentwood last Monday 4−27−15, around 4:15 pm for an oil change, since they close at five, the guy who took my car in said it shouldn’t take long since they were about to close. And while I was waiting out in the parking lot with my two little ones, one of the guys that works there came out side about 5 min later and told me that they were not going to be able to do the oil change because an issue with the drain bolt. He made up a pretty good history about the bolt not being the right one and also being crossed threaded and that my car had a oil leak. Anyway, the point is… I took my car in, to a different place the very next day and no issues what so ever… Maybe someone wanted to go home early…
Very disappointed with the staff. :(

I came here because someone had told me that it sounded like my tranny needs fluid, I bought some and a cleaner fluid as well, but came to find out that I needed a pump to inject the tranny, so I figured i should get an expert to do it.
They were friendly and knowledgable, and were willing to use the products I bought. They took my car in and about 10 minutes later they told me that I did not need the tranny fluid, it was full. They did not open the bottles I bought so that I could return it.
Great experience, very courteous and knowledge. Will definitely use them for my next oil change :)

Not too much to say about SpeeDee Oil Change but quick, efficient and courteous. I needed a smog control inspection and the technician that accepted my truck was very knowledgeable because he gave my truck a primarily, manual inspection beforehand.
He told me, «I want to make sure your truck passes rather than to tell you later it failed and end up picking it up and paying our services.» That’s nice of him to tell me
that and I really appreciated it his honesty.

Very friendly staff and very SPEEDY. all went well. Thank you. I found them on Unilocal.Not sure why not the best reviews. They were great thanks

Pros:
3 stars for friendly staff, being close to home, and fast service if you go in on a weekday.
Cons:
Coupons have to be printed out, they don’t easily accept the coupons. If you have a high performance vehicle be prepared to pay over $ 100 for an oil change. No benefit to being a repeat customer.
It’s unfortunate that it is cheaper to get an oil change at the dealership with a coupon than coming here.

Fast and quality service. Friendly and informative employees. They have wifi and a nice waiting room. Highly recommend, fair prices.

Stopped in and they don’t accept fleets trucks… Their loss… Ended up going to Oilcan Henry’s. Having gone to the speedy oil in Livermore before, I doubt this one would come close to Oilcan Henry’s service anyway… no need to bother with speedy ever again…

This people who works here sucks!!! they dont know what the hell they talking about! They can’t even explain to me the grade of oils there selling… They even put the wrong grade of oil in my lexus. Now its leaking from the valve cover. Dont take your car here…

Good service done quickly, but the reason for 3 stars instead of more stars is that they put coupons on Unilocal and only accept them if you print them out and bring them in. Poor form. They did not sell me a bill of goods, as my car is well kept and up to date. They offered a near future power steering service for an exorbitant price and then gave me a coupon for it to return. When you get there, just drive to the back (side facing McDonalds) and they will check you in there. Don’t park and walk in.

I’ve always had a great experience at this location. Today I utilized one of their Unilocal coupons (coupon was easily accepted, unlike other locations) and had my truck smogged. The service was completed well before their promise time, I received a friendly phone and had a great time with the cheerful office staff (Maddelyn) upon pick-​up. I’ve always had my vehicles serviced here and dont see that changing anytime soon. Thanks!

DONT GO THERE!!! Smog ripoff!!!

I have never had a problem here. Of course I’m not your average ham & egger car owner either.
I have been bringing my personal vehicles here since I got my first car at 18 years old.
Its a family owned business and they really know how to make a customer feel welcome. I went in the other day for my company car to get an oil change. They recognized me from not seeing me in at least 5 years.
I love this place and I wish I lived closer to them. Hell, I may take a special trip just to get my personal trucks oil changed.