Party City

Great place to get all your party or themed supplies, decorations, costumes and more!

Every year before Halloween I’m bringing my kids here. They have big selection of costumes and accessories. Their prices are the best. They even offering coupons for costumes! Better than all other «Halloween» stores. I also shopping here for birthday decoration and supplies, candies, gifts wraps and cards. Staff really nice and helpful.

They have a good variety for whatever party your having or whatever colors your trying to color coordinate. Even if your looking for sports related items this is a great place to stop.

The staff is very unhelpful. I came when there were very few customers and many staff. Not one staff member greeted me. Nobody asked me if I was doing okay. When I finally asked someone for assistance, everybody I asked was resistant. I was looking for a colonial costume for my daughter and someone said they don’t have it. I said, «do you have it for boys?» She said no. I turned the corner and there they were Colonial wigs for boys.

I ordered balloons for my son’s 1^st birthday party. The Mickey foil balloon was already deflated when my husband brought it home. I was so disappointment by their quality. I really wanted my son to play with the Mickey balloon since it was shaped like a big ball. And on top of that I bought a numerical 1 birthday candle which when lit melted into a U shape. My poor baby didn’t get to blow his 1^st birthday candle. I had so many guests it was such an bummer. Their quality is worst than dollar store. I went to return some unused plates and told the cashier only regarding the balloon and she said there is nothing they can do. Ruined my son’s 1^st birthday experience.

They really DO have it all here, and the staff is very helpful and friendly. You have to give yourself time to shop and soak it all in, or you might miss what you’re looking for. I had to walk an aisle 3 times to find something I had missed the first 2 times. But that was because there were so many options– which is a good thing!

Party City Brentwood, CA manager Meagan was very rude and provided poor customer service via the phone. I wish I could put 0 rating about this experience. We visited Dublin store and made about $ 300 party supply for my soon to be birthday boy. I thought it’s not going to be a problem with filling up the free helium in $ 20.00 balloon. I lost my receipt. However instead I offered to bring my bank statement-​proving my purchase at Dublin. Unfortunately, Megan didn’t do anything to make it happen. She was very ignorant and not willing to help!
Dear Meagan, the minimum you could do is meet me at the store, verify that the balloon is a Party City’s product (It’s still in its original box) and call Dublin store to verify the transaction. Instead of this you took the rude approach and said…“No receipt-​No service, especially if you didn’t buy it in our store.“
Party City management please train your manager how to keep a relationship with your customers. For sure you lost me as a loyal customer, I will go to a different store for my next B-​day party.

Been coming to this Party City for a few years now and I have been happy with all the different items I’ve needed, bought and used.
I have even had to return an item or two and have had no problems. Depending on how you pay, they will put it back onto your card, give you back your cash or even exchange it no problems. «we will gladly accept returns and exchanges within 30 days of purchase.»
They have so many accessories and options for that certain party or event you are trying to buy for.
The prices are comparable to other places and sometimes even CHEAPER!
The employees have been pleasant and very helpful for my needs.
They have many, many balloons and colors to choose from. Either latex or mylar.
When a season comes around you can bet they have a ton of ideas or decorations to choose from. Halloween is the best IMO. So many adult, teenager, toddler and even small child costumes.
I’m pleased with the selection of plates, napkins etc and even bowls, cups, platters and even chaffing trays.
Literally something for any kind of party, wedding, baby shower, quince, grad party or over the hill party!
Oh and they do have a bathroom if your lil one decides «I have to go now Mommy»! Lol.

Not without its problems — especially around Halloween.
If you like a traditionally sex segregated Halloween costume you should find what you want here. It just won’t be cheap.
Plenty of costumes and costume pieces for kids, women, and men. No shortage of Halloween decorations.

Do not come here. I went last week its dirty, crowded, the employees leave things on the floor? There’s boxes and ladders everywhere. The people who work there are very rude. The management is awful, asked a question and got a «i don’t know». A manager yelled at a girl for leaving her isle. I asked her to show me where something was and she had to point me to another girl? I left with out anything. After being there for 10 minutes I just didn’t want anything from this place. Also, I watched two employees struggle to carry a ladder across the store. Bathrooms are disgusting.

Horrible place!!! The managers just stand around doing nothing! When one manager did help us with a costume (store was not busy!) he handed it to myself and my step son so we went to wait in line at the fitting rooms. We were standing there for a good 5 minutes, meanwhile my ss is holding the costume he wanted to try on when all of a sudden the girl (tall fat manface mousy brown hair) ripped the costume out of my ss hand and said we cannot hold it because people steal these costumes! I asked her are you insinuating that I am going to steal it? Why would you ask that to a costumer she replied you never know!!! Well we walked out I have never been so insulted in my life!!! I would never steal!!! I’m sure people do BUT I am not one of them!!! It was my step sons halloween costume why would you steal with your kids!!! Never I’m not a shitty parent. When I t the manager woman (fat blonde bad skin) she didn’t even care she was into her conversation and what happened last night on her stupid head set. I WILL NEVER GO THERE, NEVER AGAIN!!! So u went to Spirit store and not only was everyone nice but the same exact costume was $ 10 cheaper!!!

I enjoy this place but this kid made our expeience there not ok. She rolled her eyes when we asked to check another store for something that they were out of.
Thier customer service gets two thumbs down today.

Worst experience ever. My husband and I went in this morning to get some last minute items for my daughters engagement party. We went to get in line and a lady asked if we Were a walk in or if we pre ordered, we said we just want to pay for something, she said «oh, you go to that line over there» we looked around, no register lights were on. We asked Andrea, who was standing at a register tying balloons if she was open, she looked at us and did not say a
Word. My husband asked again, once again she ignored us, I was ready to walk out at that point, my husband put the items down at the register, she walked over with a dirty look on her face and the only thing she ever said is «would you like to make a donation «. She was extremely rude and have us a dirty look the entire time. This was our first time shopping there and it will be our last.

Pros: lots of party supplies; Halloween store that kids can actually go into (without R-​rated gore everywhere)
Cons: Terrible balloons. Go flat in a day.
If you need balloons, go the dollar store by the old McDonalds. They last for weeks!

They have party supplies for every theme party you can think of! They have entire party sets of the latest cartoon characters, and for every holiday & occasion as well! I love coming in for seasonal stuff, and the candy selection is also good!
Such a cool store to look around in even if you’re not planning a party, and just need to kill some time!

It was New Year’s Eve. I was getting primped and pretty for my birthday across the street at Ulta, and it was then that it donned on me, «Maybe I should get some party favors…»
So I headed in. Apparently, everyone else had the same idea on New Years Eve afternoon because this place was packed! I was beginning to get individual favors, but then I saw the boxed sets of party favors. I was getting ready to get one only to find that the boxes that I wanted looked like they were opened and tampered with. So I just grabbed a box (any box) that looked most intact. I also got a tiara (because I’m the birthday princess) and birthday candles. I wanted to get a sash, but I saw the price tag and it was 10 bucks. No thanks.
The cashier line was moving fast despite being really busy. Before I knew it, I was in and outta there ready to celebrate the last minutes of the new year and countdown to my 25^th birthday!

I’ve been here a handful of times, most of my experiences had been 5 star experiences. I like this Party City better than the one off century blvd in Pittsburg because:
Cleaner and Nicer location. It’s Brentwood, so location would be obviously nicer than Pittsburg. Store merchandise does not seem as cluttered and everything is pretty organized. Plenty of parking and lots of nearby shops.
Customer service is typically very helpful but for some reason today they lose a star for not keeping their customer service consistent. I came here pretty early (due to their extended Halloween hours) so it was definitely nice to shop through Halloween costumes at an early hour (9am). But being that I was one of four customers in the store, I stood in line at the registers for a good 15 minutes while two associates were helping one customer with a return. I can understand if it was for training purposes, but at least acknowledge here and there «thanks for being patient» or «I’ll be right with you» or just ring me up on one of the other 5 registers that are available. But this is one instance out of the few experiences I’ve had at their store.
I like Party City over other party stores (ie Boswell’s) because they are pretty reasonably priced, have lots of supplies to choose from… and I believe that they have a discount program for instructors or teachers so they can recieve 10% off their purchase.

One thing I love to do is plan a party or a special occasion.
My brother is a firefighter in the air force and has been stationed over in England for the last 3 years and he has just been transferred back here in the states.
So being the party planner I am, I decided to plan a warm little welcoming home party.
But not only were we celebrating his arrival home, we were also a celebrating the meeting of his wife for the first time (which is also her first time to the states). So, That’s when Party City came to mind.
This place is huge, bright and cheerful, very well organized, with just about everything you can imagine to plan a party or special occasion.
I got a bunch of yellow balloons that said «Welcome Home» I bought them in a bag and they blew them up there. I also got some separate pearl colored balloons to add a nice classy touch to it.
Not only was I impressed with the overall store, I was really impressed with the customer service and how exceptionally friendly and helpful the staff were, definietly a thumbs up in my book!
This will be one of my go to place’s to plan all my little party’s and special occasions.

Sometimes for work I have to decorate for events. These particular events I work at have themes that need to be achieved. My most recent event was themed «Walk down the Red Carpet.» Movie themed.
The event was being held in Sacramento and my coworker in Sac-​to said that non of the party stores out there had anything themed with «movie» stuff. I said no worries I am going to Brentwood and they have a really cool party store there. They will have it.
With all the bravado I had I walked in there and sure enough at the end of the isle on the far right they have a HUGE movie themed section. Not only did they have a lot of stuff to choose from but plenty of it. When I showed up to my event and my co worker was about the start neigh saying my prop themes. His eyes bulged out of his head and said «These are GREAT.»
This store has almost everything. I’m not going to say everything because I know there will be a day when they might not have what I want. Also once when I was moving they let me have their boxes. That’s a weird memory but I couldn’t have been more thankful.

I needed a basic masquerade masque to decorate for the Unilocal Elite event. I was going to be painting and decoupaging them, so I didn’t care what they looked like. I checked around to a couple of different party/​craft stores and Party City had fully decorated ones cheaper than any others I could find. They were even cheaper than the same masques at Michaels, un-​decorated.
I stopped by last night to look for vampire teeth. Their costume section is huge. Much larger than the other two Party Cities in the bay area I’ve been too.
Not only did they have the vampire teeth, they had:
Sunglasses, weapons, gloves, make-​up, shoes, tights, leotards, capes, jewelery, skirts, arm warmers, props, hats, make-​up, masks, wigs, candies and decorations… way too much to list. Examples range from a huge bigger than life Devil you can hang, Snow White boots — down to Cheetah print fingernails.
They also had a fully stocked goth section. Had I known Party City carried so much in that regard, I wouldn’t have purchased much of my costume on-​line.
Whether you are looking for a costume in a package or one that you build yourself, this place will have it.
They even had little skeleton pieces. I’m going to put them on the cupcakes I’m bringing to the party Saturday. :)