Micro Center

I’ll give then two stars for selection… but that does me no good when I ask for help narrowing down between several items and get attitude.
Today I was directed here to get a wireless keyboard/​mouse for a new second monitor set up I am creating.
When I showed the nearest clerk what might be the difference between the two largest brand they carried it if he suggested another, his answer wss, «Whichever you prefer».
You know if I had a preference, I wouldn’t have bothered him.
Then we needed an adapter for a portable charger I had purchased and was hoping to be able to use with a portable DVD player. The second clerk was as condescending as the first.
I work in IT; I’m not an idiot. Electricity is not my strong suit, but I do understand if you talk to me like an intelligent human and explain things.
I’ll never step foot in here again… I’d been in here twice before with my husband because his IT guy at his office sends him there, but I’d had the same experience each time I’ve been there. Today I told him, never again…

Oh man I love it here. Found a really nice sewable electronics kit but the box was open and a bunch of the pieces were missing.
Like the other microcenters I’ve been too, the place is packed and it’s hard to get the attention of a sales person if you need any help.

I used to enjoy coming here and I do IF it is not for a return. There is usually only one employee at the return desk. Friendly though they may be if it takes my lunch hour to return something it just isn’t worth my time.
They have become big sellers of underwhelming monitors and over priced accessories. I had gone in to price match NewEgg (what they advertise in the store) with something. On their website it said to check store for inventory… so I called and waited and waited and waited, Decided to burn some time and head down. Not only did they not have it was told that if they special ordered it they would not price match. So, ordering it basically online at MC was going to be more costly than NewEgg. Oh well, off to the Internets for me…
I think MC has outlived it usefulness for me. I find enough bits and pieces online and have not run across where I need something NOW.

Today I was in there for three and a half hours and Bob help me through the whole thing. windows 10 shut down my computer and destroyed it. though, for 3 whole hours he help me out and fix the problem. Best Buy would not have done this and there was no pay because they did not need to keep it overnight. usually the service is great. thank you Bob and I told you I was going to give you a great review

Absolutely deplorable service! They sold me a hard drive that wasn’t compatible with my computer. The manufacturer directly told them about this compatibility issue, however they still refused to find a solution for a longtime customer. Their corporate customer service didn’t want to help either. It’s amazing that a company would sell a customer an incompatible product and do NOTHING to stand behind their faulty advise.
Too many other options to get electronics cheaper online with companies that actually stand behind their service and products. I’ll never shop at Micro Center again.
Edit: I emailed the below customer service rep who attempted to sound «concerned» about my issue, and that email was ignored. Way to make a bad experience even worse!

If you want a helpful, not pushy, informed opinion on purchasing ANYTHING electronic, this is the place to go! I went to Office Depot and Walmart first and just stood around for over 20 minutes. I walked in and Thomas was great about letting me walk around and look. He kept checking in with me, but was polite and patient. This place EXCEEDED customer service! It was packed and now I know why!

Pathetic customer service. I went in to buy either a tablet or ipad. Three employees standing right there, no one asked if I needed help. I walked around and came back. Same three people still standing there talking, but no one could be bothered to help me. I left.

If you’re buying a 4k TV, don’t you want to see 4k content on it before you buy it? Don’t expect that at Micro Center. I apparently pissed off 3 employees just by asking the question. I won’t be wasting time in that store anymore. #microcenter #4k

Hello James!
I don’t know what further details I can provide. I pretty much spelled out exactly what occurred.
Thanks and good luck.

To be perfectly honest, I found MicroCenter to be incredibly off putting. We went in shopping for a new TV and the prices were great. I just kept looking for the catch. How could they sell a $ 1000+ TV for $ 600? But BF couldn’t resist the good deal so we ended up back here after checking out a couple of other stores. Initially, we liked that the employees weren’t pouncing on us to make a sale (we both like to be left alone while we shopped), but then when we actually needed an employee they were nowhere to be found. I ended up walking all the way to the front of the store and grabbing a guy to get help in the TV department, who then had to go *look for* the guy who was supposed to be in TVs. After he was located, we had to wait for him to finally come over. It wasn’t clear if he was working with another customer or what, but if that were the case why not have someone else who could answer our questions or go to the back and grab the TV we wanted?
I really liked that the sales guy wasn’t pushy about the TV or the warranty plan they offered. The actual process of saying «We want this TV» and him bringing it to us was very speedy and painless. Not so of the check out line. First, it was not very easy to navigate with a 55″ TV on a cart. Second, the line was just obnoxiously long. I’m not sure if they just had some customers with large orders or large groups waiting in line, but it just seemed like an awfully long wait for a Sunday afternoon when there was really no special sale or holiday shopping happening. I don’t feel like our actual time at the check out was that long, so I’m not sure what the problem was.
Perhaps the weirdest thing about this place is that it’s just so late 90s/​early 00s. Everything is a weird neutral with old-​school wood framing and there were posters of all the Famous White Men of technology on the walls. I read that two guys who used to work for Circuit City or Radio Shack (I can’t remember which, but does it really matter? It’s a now-​defunct electronics store) started this place up, and perhaps that’s where the weird 90s/​00s-​vibe comes from.

Good product/​good price but lots of run around, lines (3) and waiting at the store despite it being 1pm on a Wednesday afternoon and open lanes and free reps available behind the desk. Hmmmm. Lots of blue jacketed managers talking to each other vs helping expedite service to waiting customers. Up charge to install additional RAM after spending $ 700 seems customer UNfriendly plus an hour wait for this service. I ordered laptop online but was unable to add RAM and install to the order; Called and was told THAT could only be done at the store upon pickup. If you go here, plan on your time not being important. Add 2 hours to your trip time.

Well, this place is a catch 22. Here’s why:
The Good:
Great prices
Great selection
Helpful staff on THE SALES FLOOR
The Bad:
The people at checkout are terrible. It seems they either don’t know store Why do you have such unprofessional people working checkout and leaving a bad taste in the mouths of customers as they leave. The last three times I checked out, the woman behind the counter was rude and argued about a sale or incentive. As I stood there, I could hear another woman checking someone out and being just as rude. The poor manager looked like he was frazzled trying to put out all the fires started by his checker staff. My opinion… fire them and find friendlier staff. You are competing against Amazon… and they are winning for just that reason!!! You have to make it pleasant or we will just point… click…and sit back with a smile of satisfaction knowing we have not been demeaned, yelled at or made to feel stupid. *RANT OVER*

The sales associates are not computer savvy as you would think. If you call them a geek they are offended. Best buy sales associates are geek, but best buy don’t sale components.

On the whole, great store with great selection and great prices, particularly on their open box items. I’ve bought a laptop and a few other items here, and have no complaints. The sales staff don’t hound you, either! Knocking off one star because there was a particular salesmember there when I bought my laptop about a year and a half ago, who was a complete PRICK when I asked him for his opinion on the audio systems on two PCs, since they were the same price and I was torn between them, but the audio would have been the tie-​breaker. «Are you kidding me? People don’t buy laptops for sound!» he said, wrinkling his forehead and nose. True or not, I don’t give a fuck; I politely asked a question. Before I could say anything further, he started shaking his head and he walked away. smh. Older, bald, average build but tall, and I think he wore glasses. What an asshole. Otherwise, fantastic place!!!

I love microcenters prices and selection but the customer service is always very slow. If you’re returning an item or have a broken PC for them to look at be prepared to wait at least 30 minutes and perhaps even hours. It’s a shame because when you’re shopping they have tons of sales people to help but no one in service. Also their bathroom is always full, the two stalls in the men’s restroom is not enough

If you want to be profiled and with high pressure sales tactics thrown in then this is your place. Horrible experience there and I was a good customer! Over the last few years I have easily spent thousands of dollars. I will never be back. Folks if you are tired of all the typical brick and mortar bullcrap then send a message with your dollars and spend your money at Amazon and Neweegg who don’t care who you are or how you may be dressed. In addition they won’t try to blast you with high pressure sales crap. Bye bye Micro Center you blew it big time!

My official opinion of Micro Center? Meh, the place is ok. It is somewhere I can go to for comparison shopping. But the high prices and the semi-​knowledgeable staff, its better to go elsewhere for a bargain.
I needed a new router. The Belkin router I was using was incompatible with my home equipment, since I am now working straight from home.
First of all, I commend Micro Center for having such a high variety of tech products. Its almost comparable to a Costco warehouse, where you can find almost anything. However, finding the router section was a bit of a problem for me. Maybe they should revamp how they label their sections and departments. And then I tried to find a rep to help me. I managed to find not one, not two, but at least 5 sales reps huddled in the back like a flock of geese just chatting away. And I was standing there for at least 2 – 5 minutes before someone glanced over to me and asked if I needed any help.
Thankfully the routers were not far away and I advised the rep that I needed a router that supported IPSEC VPN connections. He made a few suggestions, not noticing that there were a few VPN routers on the other side of the shelf.
I finally found a router that I liked, but I did not buy the router from Micro Center. Why? Because I happened to find the same model somewhere else for $ 30 cheaper.
I might come back just to window shop, but I doubt that I will actually buy something from this store anytime soon.

Micro Center is a computer part haven. They have everything you could possible be looking for… for real. They have way more computer parts, pieces, and trinkets than other chains and you can get them at great prices, too.
The staff here are super helpful. They don’t hound you too much but are there when you need them and really know what they are talking about.
If you have any computer needs I would for sure check it out.

Hard to say no when Sean H. asks me if I want to go to Microcenter with him. It’s like asking a PMSing chick if she wants chocolate. Uhh, hell yeah! GIMME DAT CHOCOLATE!
Bottom line: Their selection of computer parts is really unbeatable. Staff is friendly and knowledgeable. These are the kinda guys and gals who will talk to you for an hour about computers if you want! I am pretty sure Sean has come in here and spent at least thirty minutes talking to one dude and ended up walking out without even buying anything. Plus if you’re just walking around the store, and they’re walking past you, they’ll say hello and ask how you’re doing in a very sincere way. They do work on commission though, so perhaps that has something to do with it, but I’ve also never felt like they were vultures either like at other types of stores…
I don’t know why, but I prefer this place to Best Buy any day of the week. While there are definitely lots of employees at BB who are knowledgeable about products and who are also passionate about their jobs, there are also quite a few who are not, and it seems I always get stuck with said person when I happen to go there… which is a rare occurrence in and of itself. But I think it moreso has to do with the fact that you can’t walk into Best Buy and walk out with a specific processor, motherboard, power supply, and assorted cable connectors.
I noticed they set up some games you can play to test out various videocards and so forth. That’s pretty sweet. It also helps me kill time when Sean can’t decide what he wants to buy for an hour, hehe.
I also like that they beat NewEgg’s prices quite often, and they’ll try to price-​match. I still shop online at NewEgg on occasion though, like recently for a videocard. I think they’ve got a chalkboard type of thing at Micro Center that lists their prices vs. NewEggs for certain products, which is cool (it’s in the very back of the store, where the parts and cables are.)
So yeah. Go to Micro Center. Buy shit. Build your own PC. If you are even remotely into gaming, you really should build your own computer. Not only can it save you lots of money, but you will be more satisfied with the end result compared to if you just bought something factory. Trust me on this. And if you don’t know how to build one, it’s pretty easy! There are tutorials online, and I am sure the staff here would be willing to help you out.

I have dealt with Micro Center before and I am a fan. This is the best one I have dealt with.
My sister was in a mad rush to get a new laptop and also had need for a printer. One stop shopping here for sure. Very helpful salespeople. Got a print/​scan/​fax machine for a freaking steal, like mindblowing. They were out of the megasale laptop we were seeking but they found my sister an awesome substitute in a hurry that she is quite happy with.
Yep. If you need it and you want it cheap, come here.