Oil Can Henry’s

They would not allow me to use the $ 10 coupon for checking in via the app and also would not let me use the $ 15 website coupon I found because neither of them were printed coupons, how am I supposed to print a coupon from checking in on an app!!!
When I was done the guy handed me a $ 10 coupon for next time… Why did he just give me the $ 10 coupon because it was obvious that I wasn’t happy…
Very poor customer service, but really it’s bad corporate policy.

I usually have no issues with this place, it’s my go-​to for oil changes. A couple days ago I went and requested the synthetic eco oil, it was $ 49. I started getting really irritated with being asked over 3 times if I wanted my air filter replaced. I know how to do it myself, so I was trying to be as polite as possible. I completely understand up-​selling, but i made it quite clear that i didn’t want any extras. I said we would also be taking it to the dealership to which the serviceman replied, «they don’t do those things there.» Yes they do, it was rude of him to call his coworkers over and ask them to try and prove me wrong.
Near the end of the experience the guy tells me, «oh this oil is better for your car so we just put that one in.» He went ahead and replaced the $ 49 oil with their most expensive $ 79 option. I had a coupon, but I was too mad to complain. I don’t think we’ll be returning anymore.

I had a coupon from the mail so I decided to take my car to get my oil changed, they will try to upsale you, like ad a ton of extras. As I sit with my complimentary Seattle times I can look at a screen and watch a guy working under my car. I would consider this a good value as long as I say No to all of the extras.

Very pricey in my opinion. Try to push buying other stuff on you. Don’t they realize idk what they are talking about? However, very speedy and friendly service.

This place is awesome. Reasonably priced, great service. The guys who work there explained everything and offered other services, but weren’t pushy. Very nice people. Dan is the mechanic who helped me, he was super nice and helpful.

worst experience I’ve ever had I’m very very disappointed and frustrated!!!
i called them asked for price and how the lines are looking it was pricy like almost 50 after tax. my wife goes there and she thinks all is well i double check that the fluid were topped off like they claimed. and my tires were topped which they weren’t.
a few days go by and our oil light is on and a knocking sound is happening… weird
my wife decides to go to jiffy lube like we normally do but thought we try out oil can because of a friends recommendation. well turns out they changed the oil but that was it. they didn’t change the filter they didn’t clean anything out they literally drained the oil and put new in.
i feel sooo ripped off and according to the guy at jiffy’s this is not the first time he has seen this happen and said they are bad news. jiffy saved the day and did a new complete change for us for $ 10

As a mother to two young children I am happy to pay the extra money at Oil Can Henry’s in order to stay in the car! I come here for the majority of my oil changes, and they have always been efficient and friendly. I appreciate they never try to upsell their services. They explain what they are doing, as they are doing it. I definitely recommend if you are okay to pay a little more for the convenience of staying in your car.

I would rate this 0 stars if it was available. No oil change was performed. Worst. Service. Ever.
I called up before heading out and spoke with Don who gave me pricing and said that if I got there «now», he could have in in and out in about 20 minutes since they only had two cars in for service. I showed up 10 minutes after our call and found that all three bays were full, plus there was two cars in line. No big deal, I’ll wait it out. Got in line behind bay #2, where there were no cars in line, a CSR came out and gave me a Seattle Times newspaper and said it would be a few minutes. A few minutes goes by and another CSR comes out and says I need to move to behind bay #3. O.K. I move behind bay #3.
About 10 minutes later, CSR #1 comes out and says he wants me to move to queue up behind bay #1. At this point there are two cars queued behind bay #1 and one car queued behind bay #2. Whatever. The CSR then instructs the people queued up behind bay #1 to reverse to make room for me to queue up first. Another 3 – 4 minutes go by, and a new CSR comes out and asks me to move back to bay #3 so that he can get a Mustang in that has been waiting «a long time» (the Mustang showed up after me). At this point I’m frustrated, I tell the CSR that I was just over there and ask the CSR again why I need to move, and he says we need you in line behind bay #3. He begins asking drivers to reverse their cars so I can move to the queue behind bay #3.
At this point, it has been over 30 minutes since I arrived, none of the cars that were in the service bays had been finished, I have been asked to move my car 3 times… absolutely ridiculous! I ended up leaving and not getting my car serviced. Get your act together.
Date of event: 1÷12÷2013 at 1PM

The guys at this place have always been helpful, friendly and never try to oversell me on products and services I don’t need. I am a busy mother of 3 so I love not having to get out of my car. They are fast and efficient and again I have never felt pressured to buy anything extra than what I have come in for. Prices are reasonable and you can sign up for text alerts which gets you discounts. These guys are great!!! Fast and friendly!

I attempted an oil change myself (never again) and I brought my oil into them and they changed my oil and air filter they were really friendly and helpful! Great price, professional guys who know what they are doing. Highly recommended!

Wow. I told my wife to get an oil change and she chose this place. They gave her a «deal» in the form of an oil change that is over $ 40. They were also full of upsells, which they somehow convinced my wife I was unable to perform myself, i.e. air filter.