Unified Documents

I was referred to this company by an attorney in OC for some information to assist a client in need of preliminary business formation docs (Articles of Incorporation, petition for S-​corp status).
I called the office and was very impressed by the professionalism and service rendered over the phone in spite of the fact that I hadn’t paid a penny for their information and guidance.
They made it known to me that they were not attorneys and could not provide legal advice, but they could outline the general process on how to go about resolving business formation matters.
Obviously, they are a business and make money off of providing certain docs, but I found my experience with them refreshing in that they tried to understand what my needs were before «selling» their service.
The best part about my interaction with them was that a representative (I did not get her name) followed up with me a couple weeks later to see if their help over the phone was useful and if they could provide any further assistance.
I was curious to see what their Unilocal reviews were and was very shocked to see the poor reviews. I can only speak from my own experience in recommending that you give this place a chance and see for yourself how helpful they can be.
Thanks Unified for all of your help! I will definitely let others know of the invaluable resource you were for me

We go to paralegal or legal offices because we need assistance in legal matters, i have had business with outstanding Lawyers such as Atty. Christopher Abernathy in the Inland Empire and Atty. Edward Swift and Associates with impeccable customer service. I have been a customer with this company and dealt with Jose for so many years and never had a problem. All of a sudden a certain Laura started answering the phone and claimed that she is an office Manager. It was the worst experience literally in my life in terms of customer service. She is rude, condescending with poor social skills, and just with amazing poor personality. I filed for an uncontested paternity case straightforward. She has called several times and i tolerated her poor and crude approach by telephone. She claimed that she emailed me a form a couple of weeks ago and obviously did not receive. I own and manage three health care business and so i receive hundreds of email. I asked her nicely if she could re-​send me the email and she responded coldly and told me to just look for it in my email box. I told her that i do not have it and she insisted that i look for it in my email and according that’s what she tells her customer. I got upset and told her that i want to speak with Jose and she refused. I referred people to this company and i just found out that they too had a similar experience with this crude person.
DO NOT DO BUSINESS HERE! YOU ARE A PAYING CUSTOMER WITH SERIOUS LEGAL ISSUES THAT REQUIRES PROFESSIONAL ATTENTION AND CARE. TRUST ME !

Very poor customer service. Female clerk, who claimed to be the office manager, kept repeating to my wife the obvious, that they don’t give legal advice. When I interjected and tried to clarify our situation the clerk tried to set limits and said she’d rather speak to my wife instead. I told her the matter concerned both of us and she promptly hung up on us. I called back for her name and she hung up again.