OC Vein Institute

There is something very suspicious about the management of this business. OLet me state just the facts:
2866 E Imperial Hwy phone #714−572−0040 was known as OC Medical Aesthetics and Vein Center. I received great treatments at good prices.
Called 714−572−0040 to schedule an appt. to use pre-​paid treatments, mentioned I had 3 treatments left.
No mention the business had new owners and changed name. No mention they weren’t honoring credits …
Drove 45 min for appt. only to notice desk help rolling their eyes to each other as I was sitting down
PA Sarah Edwards was called over. She let me know it was not their responsibility to check my records and it was my responsibility to mention I had a credit, even though I stated I had 3 treatments remaining.
This business has the same phone# as the previous business, similar name, same location, yet they feel no responsibility to let callers know they are a new business. These circumstances leads one to believe they are trying to capitalize on the closed business customers, catching them in a vulnerable position once they show up for an appointment and then offer discounted rate for the same procedure they’ve already paid for.
NO compassion, no business ethics, rude staff, and questionable services.
Based on those facts alone, I would NEVER Recommend services here. Half of your experience at a business is service and the other half is customer care. OC Cosmetic & Vein Center Failed miserably.

Simply the worst place ever. I dont even rate this, one star. Rude, offensive, no respect and nonprofessional. They stated free consultation and ultrasound but reality is not. Incompetent, waited 4 months for approval from ins. After I called office why delay, they didnt bother to check if claim was mailed. I called ins and they stated it was never mailed. Nurse Practitioner that runs the place was the worst one. Has no class, nonprofessional and no pt/​client respect. You will never see a Dr. And they $$$$ charge Dr fees. NP stated she is worth Dr fees, their is no comparison. She has no education maybe some weekend classes. NP what she did, a medical assistant could do. Only went over my medical history first visit – stated cant continue because ultrasound tech not available so we need to continue next visit. Next visit is when they charge. WHY? First visit was worthless, only medical history their was no real consult. Tell you ultrasound is free but they dont tell you radiology reading you will pay. They assume you could read their mind. NP said I told you, but not true. NP gets upset easily, I felt at times she will loose it and the ghetto will come out. ABSOLUTELY DO NOT RECOMMEND, LOOK SOMEWHERE ELSE! HELL HOLE

I like how the one review made on this business is by the owner of the MedSpa that is located at the same business address. It is hard to get a real review on this place when the only review is by someone who works there. Lame