Firestone Complete Auto Care

Brea, Estados Unidos

3.8

Fechado agora

20 avaliações

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+1 714-988-7936
Site:
www.firestonecompleteautocare.com
Endereço:
891 E Imperial Hwy, Brea, CA, 92821
Paradas e estações próximas de transporte público:
3.8 kmOCTA
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Hoje

Hoje 7:00 – 19:00
Fechado agora
Horário local (Brea) 00:46 terça-feira, 10 de junho de 2025

Horário de funcionamento

segunda-feira 7:00 – 19:00
terça-feira 7:00 – 19:00
quarta-feira 7:00 – 19:00
quinta-feira 7:00 – 19:00
sexta-feira 7:00 – 19:00
sábado 7:00 – 18:00
domingo 8:00 – 18:00

Locais relacionados

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Brea Brake & Radiator
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Sears Auto Center
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Jack’s Auto Service
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Big O Tires
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km
Brea Auto Repair
291 N Orange Ave

Proximidades

Próximos a esta localização:
40
m
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800 E Imperial Hwy
40
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A-One Cleaners
802 E Imperial Hwy
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Imperial Plaza 810 E Imperial Hwy
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Wholesale Nutrition Center
903 E Imperial Hwy
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Mattress Etc
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Namu Interior
797 W Imperial Hwy

20 avaliações para Firestone Complete Auto Care

Não exige registro
Classificação do local: 5
Brea, CA
I’ve been going to the same mechanic for close to 20 years. I trust him and his prices are extremely fair. But unfortunately he doesn’t deal with the battery company that I have anymore so I decided to try Firestone.
Not only did they honor the battery’s warranty and prorate the cost, they had it installed in 1⁄3 the time they estimated. At first the battery started the car fine with no problems. But after a couple days the car wouldn’t start. Fortunately they are open on Sundays!
I called and Ryan said to bring it in and they would look at it. I got there and they were very busy, but Ryan helped my right away. After some diagnostics, they discovered the relay for the AC was bad. They ordered the part and put it in for FREE, even though it was nothing they did wrong. Now that is great customer service and I highly recommend bringing your car to these guys. They put my faith back in the auto repair business. Thank you!
Classificação do local: 5
La Habra, CA
The store manager there, on multiple occasions, and his team have been fantastic. Great service with a fantastic customer service and attitude!!!
Classificação do local: 1
Corona, CA
I’m writing this because of the way a mechanic spoke to me when I brought my boyfriends car here. He told me he wouldn’t work on my boyfriends car after the manager told me to bring his car in. Told me his car had a blown head gasket without even looking at it. Took his car to pep boys today to find out that it only had a bad thermostat. How do they confuse the two? I’m disgusted. Had my car towed all the way from brea to orange because the stupid mechanic though it was a blown head gasket — thanks tony. You were so pleasant. My dad owns one of the biggest rim companies in the U.S. And now he refuses to send any of his people to Firestone after I told him what happened.
Classificação do local: 1
Fullerton, CA
Where do I begin? Update on my prior review. I was told to bring my car back if I had any other issues and the store manager apologized for all the issues I had. So I had another issue with my car and decided to let Firestone try and redeem themselves. The manager, who is very nice told me to have my car towed over there and he would have it all taken care of. The tow truck pulls up to the lot, Tony runs out and says get it off the lot because they refuse to work on cars with blown head gaskets. First of all, what? Why wouldn’t you fix a blown head gasket? Second, the car is still on the tow truck, how do you know it has a blown head gasket? Tony says, «we noticed it last time it was here and didn’t tell you guys.» EXCUSE ME?! You let me drive around in a car with a blown head gasket and didn’t tell me? Great job on customer service.
Classificação do local: 4
Irvine, CA
I like coming here for my lifetime alignments.
I’ve had this for about 8 years now and totally worth it.
This location has the best service… although it does take a very long time even with an appt.
Perhaps about 2 hrs.
You can walk to the Brea mall which is only about a 10min walk… i walk slow.
I learned that their tire rotations are $ 20.
I may have to bring in my electric car for that service.
Overall, great place.
Much better than the location on Beach and Imperial.
Classificação do local: 5
Chicago, IL
Came to Firestone to replace my tires. The Firestone staff including Boris were friendly and honest. Gave me a great deal to fit my budget. Highly recommend going here for any car needs!
Classificação do local: 5
Los Angeles, CA
I was looking around to find the best possible deal on tires, balance and alignment for my sister. I found it here! You can’t beat a great price AND having warranties for the services which was such a relief. It was comforting to know that if anything were to happen we would be able to get it looked at and taken care of.
Not only did I find a great deal, but I also received great service from Boris Bonillo. He explained everything so well, broke everything down for me, answered all my questions, and made me feel comfortable in recommending this shop to my sister. Boris was even able to get us scheduled in first thing the next morning.
If you’re looking for a great deal with excellent service go see Boris!
Classificação do local: 5
Hacienda Heights, CA
Ok… driving to work and I hear this horrible scraping noise coming from my front wheels. Thought the whole wheel I could come off at any time. I’m thinking… great…this is going to cost a lot to fix. The guys at Firestone in Brea took a look at it and the said this is what was causing the problem… a tiny little rock… not even a rock, a pebble. Thanks Firestone for taking care of my truck! You guys are the best!
Classificação do local: 1
Los Angeles, CA
Ok, I’ve taken my car here a few times. Price point was on point and although I usually have to wait a whole for basic oil change and presumed check all my fluids.
Following my last visit. I checked my fluids and they were all low, radiator, power steering, transmission.
If your just changing my oil then say that!
Don’t tell me you checked everything and tell me you topped off all fluids when you didn’t.
To many other business that change oil and presuming do a better job. I won’t be back.
Classificação do local: 5
Los Angeles, CA
I came in a couple weeks ago. I had a nail in my tire that couldn’t be patched so had to get a replacement. As soon as I came in I was nicely greeted. Karen, my service advisor, looked at my tire, gave me a couple options, and expeditiously processed my paperwork. The best part was that I didn’t feel pressured into buying anything I didn’t need, which Ive noticed at other places. It was semi-​busy that day, but she was able to get my car ready in an hour. There were a few restaurants nearby so I grabbed lunch and by the time I came back my car was ready to go! Great customer service!
Classificação do local: 1
Riverside, CA
Horrible here never go here. They are slow and will pull cars behind your car so now you have to wait for them to get done with that car. They say the call and left a message just nothing but problems.
Classificação do local: 5
Brea, CA
got my car service: High mileage Oil change + Tire rotation, good deal 10 $ off service.
Plus recommendation to replace battery & spark plugs with quoted price (cool, who does that)
Shout out to Lee-​great customer service & to the mechanic Jaime
Great job! Thanks
Classificação do local: 5
Hacienda Heights, CA
Greg helped me last minute at 7am got a great price fast service 30 minutes right in time for school. He was fast informative and told me that my other tires were old and the age and how often I need to replace them without being pushy just informative thanks for your excellent service
Classificação do local: 5
Brea, CA
Moving is never fun because you have to find businesses to meet your need and hope that you get honest work done at a good price. I have been taking my car to Firestone Auto Center on Imperial Highway in Brea for about a year now. Each time there I have received professional, friendly and great service on my cars. YES, my CARS. After the first few visits I decided to take my other two vehicles to Firestone Auto Center. They are fair in price, never try to create issues to fix and let me know how I can save on Maintenance when combining services.
Maintaining a car is the best way to keep your costs down so it’s great when you can maintain your car while keeping the cost down on maintenance.
Never leaving this business!!!
Classificação do local: 1
West Covina, CA
I went in and saw nobody inside. I saw a uniformed guy walk towards the store from outside and I asked if he could help me. I said I didn’t see anyone inside and he said «maybe I’m invisible» wtf… Way to start off the service…
Classificação do local: 5
Brea, CA
Lee and the rest of the staff here are all pros. I should know, I’ve been here 3 times in the last year because for some reason, the tires in my SUV are nail magnets. They do their very best to get your service done effectively and as efficiently as possible. I was here a couple days ago because I found yet another nail in one of my tires, and even though they were busy, Lee was able to get my tire looked at and I was back on the road in less than an hour.
Clean facility, professional and friendly staff, and to top it off, they do good work.
Classificação do local: 1
Highland, CA
DONT GO TO THIS LOCATION!
The worst treatment ever. Dropped the car on Friday at 3pm for a break inspection and the store manager put in the system that it will be done by Saturday. When I called and checked on Saturday, they said Sunday it will be ready. Called on Sunday, the car is not yet even looked at. Have paid these guys more than 970 bucks last time we got car work done.
Absolutely no professionalism was shown and the people are utterly shameless and dishonest when it comes to servicing your car.
Classificação do local: 5
Santa Ana, CA
Best drop in experience ever! I called ahead with a concern with my car… the exhaust heat shield was rattling. It’s Friday afternoon, & a few hours before closing. I spoke to Greg on the phone & he told me if i could come in right away, he’ll have a technician look at it. I work down the street, so I drove over right away. Luckily, there was a technician (Richard) available to help me. They pulled my car in, lifted it up & went right to finding out what was making the crazy rattling sound. Sure enough, it was the heat shield that has become loose! Richard quickly took a few zip ties, secured in a few different spots & said: ok! You’re good to go! I was like: huh? How much do I owe you? He smiled & said: you’re good to go. :D What great customer service from the second I called, all the way until my car was taken care of & left. This is definitely the place to come too!
Classificação do local: 5
Fullerton, CA
Came for the first time this past Saturday and will definitely not be my last (especially because I bought the Lifetime Alignment service… Haha!). Two gentlemen helped me which I spoke with Steve the most. He’s a super nice guy and gave me a pretty good deal.
All I have to say is ALWAYS LISTEN TO YOUR GUT. I went to Allen Tire Company last year to do my alignment because I needed to purchase 4 new tires from Costco. Less then two years later, one of my tires went bald and I had to buy TWO new tires. I knew I shouldn’t went to Allen Tire Company because #1) the place wasn’t even busy when I went when normally places like this are and #2) the manager TRIED to make me pay higher than what was agreed previously through my mechanic. Jerk!
Anyways back to being positive… :) Come here for your tire needs, I’m sure you’ll like it like me. They obviously get extremely busy on Saturdays so make an appointment or come as soon as they open. :)
Classificação do local: 5
Fullerton, CA
I had to get my tire patched because a nail got stuck in it. I called around 1pm on Friday and they were available to take in my car as soon as I called. When I arrived, there were several other cars that looked like it was being worked on, but they attended to my needs right away and I was out the door in less than 20 minutes. There were cold water and coffee in the waiting area, and the water felt soooooooo refreshing especially because it was scorching hot outside (mf’ing 100+ degree this week!!!).
Everyone here was extremely friendly and helpful. To be honest, this is the first time I had to bring my car to an auto shop (not including oil change) and I was pretty nervous, but I couldn’t be any more happier with the employees here who made my life so much easier. Thanks Firestone!