Emergency Ambulance Service, Inc.

My grandma was transported by Emergency Ambulance Service when she fell and broke her hip. She was altered and wasn’t able to answer questions at all when asked. Orange County Fire Authority contracts with Emergency Ambulance Service as the transporting agency for the cities of Yorba Linda, Placentia, and Brea (Brea Fire Department). OCFA showed up first followed shortly by EAS. Both the fire department and the ambulance company were very friendly and able to calm down my mom who was frantic about my grandma.
She fell face down and was laying on her stomach so the EMT’s had to use gently pick her up and place her on the gurney. They were very gentle with her and she didn’t make a sound which reassured my mom and myself that she wasn’t in pain. I was able to ride in the front of the ambulance and the EMT driving was very friendly and was able to talk with me while we transported my grandma.
As far as the cost goes, is any cost too much for a loved one? Her insurance cover most of it, but she still had to pay out of pocket. While the overall price for service was a little steep I understand that an ambulance company is a business that needs to generate some sort of revenue (and so should everyone else). The cost included the EMT wages (which are $ 9/​hr), the services rendered, and the transportation to the hospital with the fire department paramedics accompanying her.
My family is very lucky that the fire department and ambulance responded so quickly. I hope that we never have a need for 911 in the future, but if we do, I am glad Emergency Ambulance Service covers my city.

The worst EMT’s ever!!! Rude, incredulous, unprofessional, mocked me, and ignorant. The company’s billing is a fraud. The trip to the hospital I was in so much pain I passed out. In the hospital hallway the nurses and EMT’s joking that codeine gives me migraines, they were making assumptions of me climbing down the stairs to greet them, my jaw was tight from the pain the EMT gave something to bit on. They laughed about that in hospital.
Now the billing, they billed my insurance for oxygen. At no point in that ride to the hospital did I have the need for or use oxygen. This was a horrible experience on top of pain that prevented me to drive to the ER.
Choose wisely who takes to the ER because you might end up small claims court. Or deal wanna be infant EMT’s.