Elements Massage

Elements in Brea has always been very accommodating to my crazy schedule and always offering advice and help in terms of what to do to keep my body healthy between massages.
I like their lobby and the music they play, very zen and relaxing and exceptionally clean environment. I am a monthly member, I noticed it helps me when I get really busy as I always have credits towards scheduling my massages and don’t have to think about it.
Special shout out to Alex, she is quite amazing at helping me get back into shape after competitions, knows exactly how and where to work on. Highly recommend trying them out.

My friend is a member here and she always talks about how I need to come here. I bought a groupon deal for an hour massage and scheduled a massage with Ana.
The receptionist in the front was so sweet and helpful. Ana did an amazing job focusing on my upper back. I’ve signed up to be a monthly member! Highly recommended.

I had an amazing first experience here! I received a voucher at the Taste of Brea for a complimentary 30 min massage with a $ 30 upgrade to a 1 hour massage. My boyfriend and I had the day off on a Saturday, so I figured it didn’t hurt to try. The front desk specialist was extremely helpful over the phone. She was able to book us that same day /​time frame.
Upon arrival, the front desk gal was very informative and so nice! The massage itself was amazing as well. I typically go to Burke Williams to get a massage, but this place is very comparable to the quality of massage, but is also budget friendly. I am definitely considering getting a membership. Well worth it!

Their massages are great; but the front desk lady really needs an attitude check. She constantly makes you repeat yourself like you are an idiot. Or when giving her info she doesn’t even respond fast and there a weird pause.

Where to even begin… I’ve seen a bunch of Elements massage franchise stores pop up in the last couple of years and thought their location and marketing was on point but never tried them out due to their high prices.
Recently I bought a Groupon for a 90-​min body massage with Elements and decided to use it. The phone was answered by Sam who was extremely rude for such a «high-​end» establishment. She would constantly ignore me when I asked a question or when I answered her question, prompting me to constantly repeat myself. Her tone of voice seemed like she didn’t care and wasn’t focused on me… probably being distracted by looking on her phone. Eventually I managed to book my 90-​min deep-​tissue massage.
When I get to the store, I was led to a room where I changed and got ready. This is where it really went downhill. The massage itself was terrible and definitely more Swedish than deep-​tissue which I specifically requested and Sam had confirmed with me (even had me come in at a later time because it was deep-​tissue). The massage also lasted more about 70min, not 90. I was basically given 5-​min to undress and when the 75-​min mark hit, my masseuse said she was finished and left me 15-​min to get dressed. The best part was that while I was still changing, I got walked in on 3 times because the masseuse wanted to change the sheets so bad.
When I came out, Sam asked me how the massage was and I plainly said «okay». She goes «JUST OKAY!?» then she went on to explain to me that I needed a therapist that knew deep-​tissue because my whole body was stiff (they literally circled the whole picture of the body on the small sheet). I asked her, «Didn’t I request a deep-​tissue therapist?» which she said I did but they didn’t anticipate how stiff I was going to be. Great customer retention after by asking if I wanted to reschedule my next visit which I told her I’d call.
As I sat in my car, I started getting the feeling of being lightheaded and realized I was never given a water. I walked in and asked if I could have a water after seeing another customer get one without even asking for it. Sam said «oops I forgot» and gives me a water.
The whole experience was a nightmare and I’ll never be back. Prices for this place are definitely not worth it, even the Groupon price wasn’t. They try to lock you in a membership for «special rates» when in reality those rates are the regular rates. As I mentioned earlier, there are a ton of great massage options all over SoCal with prices less than half of Elements without requiring memberships, and you should definitely do your research. Don’t fall into the nice location, marketing and outer appearance of things.

Fernando was great. He was attentive to listen to my concerns and needs. It was not weird to have a guy. I would totally go back to him. Clean location. easy booking. Oh go ahead.

After my first massage in the middle of last year, 2015, I did purchase their membership program as I was so pleased with their office and the personnel. They are in a perfect location with plenty of parking. The front office staff are always inviting and welcoming. They do have a great waiting room but you never have to stay there too long before your therapist comes out to greet you and take you back to your massage room. I also like the fact that if you go into their website prior to making an appointment, you can read where each therapist trained and what their specialty massage (s) may be. That really gives you a sense of who they are prior to going in for your appointment.
Every single one of the therapist have been very good at addressing problem areas and asking if the pressure is OK or too hard or too soft once they start the massage. They do listen to what you have told them. I have tried several different therapists based on what I wanted that month (hot stone, deep tissue or relaxation, etc). Again, being able to read online what each one may specialize in helps to get the correct therapist for each appointment. The massage rooms are clean and ready when you walk in. Love the fact that the tables are heated even when it is hot outside. The heat somehow just relaxes me more.
Before finding Elements, I had never had a membership to a massage business although had been offered one in the past. This is the best thing ever is you know you are going to have at least one massage a month at a reduced price with your membership. I have even bought several gift massages last year as Christmas gifts for friends as the gift certificates were offered at a discounted price during the holidays.
There is not one negative thing that I can say about this Elements location. They have excellent bookkeeping too and can always tell you how much you have in your account in case you missed a month. They get an excellent rating in my estimation.
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Elements in Brea is Amazing. I have seen two therapist and they have both been great. If you have a area that needs attention the front ladies are super helpful with matching you to a therapist that will meet your needs. Keep up the great work!

Came here through a groupon and I’ve been hooked ever since ! Alex is my massage therapist and I would recommend her to anyone ! I’ve been to glen ivy, Burke Williams etc. and this is by far the best massage I’ve ever received.

I only go to a few massage places and I have to say that I do truly love Elements. My mom and I both went to get one. The ambiance when you first walk in is extremely peaceful. The front desk people are extremely kind. I had Julia help me last time and she was great!
I know this has nothing to do with the massage, but I loved the décor as well. The water infused with fruit was a perfect addition as well.
I had gotten a regular hour massage and by far was fantastic. She was super kind to make sure she wasn’t hurting me. And the ambiance in the room was peaceful as well. She made sure I was comfortable. I felt so relaxed.
Even after the massage I got a paper showing me some areas she found extremely tensed. She also suggested some stretches I could do to help them. Which I thought was so kind of her to do.
I will be coming back here for sure!

This was my first time at Elements Massage and I was very impressed with the atmosphere, relaxing music, and friendly staff. Alex did a wonderful job working the knots out my shoulders and neck. It was SO good I scheduled another appointment with Alex.

Really great massage therapists & staff. Fernando & Iliana do great deep tissue; and can’t go wrong with Maricza’s relaxing swedish.

Elements massage is a franchise based business that has quite a lot of branches through the states. So when I heard about it opening in brea, I decided to give it a try.
Turns out the place was clean and nicely decorated, and the masseur I had, Robert, was able to deliver an excellent deep tissue massage.
If you’re in the area and looking for a good massage, I think you should give this place a try. It may not be cheap, but you’ll get a decent, quality massage. Kudos kudos!

Before I begin, I want to mention that I never sign up for monthly memberships.
With that being said, after a few visits, I have become a member at Elements. I just couldn’t say no.
I used to try different places because it was never perfect. until I tried Elements through a groupon. The service was perfect. From the appointment to the greeting to the massage, everything about it was welcoming. And I really appreciated that they didn’t treat me differently because I had a groupon.
The massage therapists really do know what they are doing. They listen and customize to your needs and you leave feeling better than when you walked in.
Give them a try, I promise you won’t regret it.

How does Angela not get numerous proposals daily?! Her hands are MAGIC! This seriously was the best massage I’ve ever had; and I’ve had numerous (thanks to groupon discounts). Angela took the time to know my needs and actually worked on them! Her movements were thoughtful and she didn’t just go through the motions like so many masseuses I’ve had.
I will most definitely be signing up for their monthly membership. Nurses get a discount! Yay!

I’ve had massages before, at Massage Envy, Hand and Stone, and other places, but my experience here was by far THE BEST. In terms of overall satisfaction, I was pleased in all aspects. Service was great, the massage was amazing, and the experience was awesome. Hands down, Tabitha was able to give me the best deep tissue massage in my life. I felt like I was revitalize with a thousand times the energy I’ve not had in years. If you you need a massage, I urge you to come here. My girlfriend and I came in for Valentines Day and she had an amazing experience, too! CHECK IT OUT!!!

Back in my pre-​baby day, I used to have time and money to spoil myself getting monthly maintenance on massages. I’m finally getting back around to it. My job is hard on my body. I lift, walk, stand a lot. It’s part of my job description. They offer an awesome discount for RNs and teachers that I’m more than happy to take advantage of. The 3 therapists that I’ve had, have been top notch; dare I say, better than Massage Envy. The deal was too good to pass up so I signed myself up for a monthly no-​commitment membership. I can’t wait to get my next massage!

This was by far the best thing I have ever done for myself. Hands down. Their customer service is unmatched and the massage I received from Angela was life changing! If you have never been here before and are having your doubts… Stop it… Don’t even think like that… Just get your butt here and they will bring the meaning of happiness back into your life! It was a borderline spiritual experience lol

What can I say!?! Well I can start with I sat in the Parking lot in a daze thinking what I’m going to do with my life now that it’s over. Walking in the place you get what you see a friendly small clean environment. Key word clean which alone deserves 5 stars but it gets better. Customer service is A plus Tim is awesome! He has a pleasant tone and was very gracious extended water and tea service walks you over to the seating area granted you only need to take a few steps but still goes out of his way to make you feel comfortable!
After filling out the intake form I am introduced to Fernando massage therapist extraordinaire! Go back to the room there looked to be about 6 (3 on each side) and proceeded with the introduction what hurts, what’s needed, and pressure sensitivity you know just the basics. Now it’s time for what I’ve been putting off for oh so long the redemption of my massage groupon. I’ve been a fool far too long! For someone who suffers with chronic tension due to an injury (that’s provoked by barometric pressure changes) I can honestly say this was not taken for granted. His knowledge and technique is something to brag on social media about! After I hear the words no one wants to hear I instantly regretted not purchasing the 90 minutes… 60 minutes is far too short of a time to get the proper relaxation but would have to do this one time. I left feeling so relaxed and released more built up tension in my shoulder then I have paying full price going to the chiro. Elements has no contract auto debit rates which I’m considering. When you think of all the superfluous spending we do investing 100 bucks a months on your body isn’t too much ask for the 90 minute rate. The 60 minute rate is about 69. The investment in ones physical wellness is a great investment indeed!
They will be hearing from me very soon! The groupon I purchased was actually the steal of 2015! Oh and don’t forget tip on the full rate. Even though you purchase a discount you aren’t given mediocre service! No short changing here! Now I must go an basque in the after glow of my relaxed state!

I’m used to getting massages regularly but this was my first time at Elements Massage. Normally I get deep tissue or Swedish and request more pressure, but today I only needed a relaxing massage, so I got the Swedish massage. (Also I didn’t want to be crazy sore the next day.) I have issues with my upper back/​neck area because I study for long hours.
My masseuse offered a face/​scalp massage before the whole body because I mentioned I have headaches sometimes. It was dry but I really liked it. Usually the face/​scalp massage is at the end and the masseuse’s hands are oily. So the dry massage was definitely something I liked.
She then continued with the whole body Swedish massage and she used lotion with a combination of short and long strokes. I have really really really bad knots in my upper back, and she applied just the right amount of pressure. It was exactly what I needed. Thank you!!!
The massage table was heated (or had a heating pad) which was a nice touch rather than every room having their own AC/​fan. They also gave chocolate! So cute.
At the end they gave me water, and my masseuse gave me suggestions like stretches, what massage to get next time, which masseuse on staff would be best type for me (based on pressure/​type of massage), and when to come back.
Afterwards I had a good talk with one of the staff at the front desk about the membership. I suggest asking about it (I will not try to explain it lol) but I think it’s worth it if you have the time, and best part is there is NO contract!!!
Overall, the staff is very nice, extremely helpful, and professional, and the ambience and rooms are very clean and still brand spanking new. I like this branch and I definitely will be back. Thank you again!!!