Hawkins Towing

This company is great… if you want your car torn up while they are trying to pull it out anyway they think they can. They won’t hesitate to pull it sideways or backwards just as long as they get it out. Of course, your car may be in pieces when they are done. But, at least they got it out for you. Hope you have good insurance. You’ll need it.

11 minutes after I called, my wife and were riding to a repair shop in an air conditioned, flat bed, passenger cab tow truck. I called two other companies that were «local», but gave response times of almost an hour.
Why was response time a big deal?
It was 445pm, late August, 117 degrees in the shade, with a dead fuel pump, 160 miles from home, and most of the local auto repair shops closed at 430 because of the heat. We were towed to Gonzalez Welding/​Auto Repair. The shop stayed open 2 hrs past close to fix my problem, and get us home.
The driver was polite and asked how long we had been stranded for, if we had eaten, and asked if we were thirsty. We had a cooler and were covered in that aspect, but the care and consideration is worth writing about.

got stuck in sand out in the desert. on a sunday. they came no questions asked. the cab had air conditioning. the dude who towed the car was cool and gave me some water from his cooler. if you’ve ever been stuck in sand in the desert you know that’s awesome.
the only drawback was it was expensive, but seriously who else are you gonna call?