Tri-Lakes Internet

Worst customer service. Were local business owners in Branson, MO. Immediately after signing up our nightmare began. We were unable to dial 800 numbers, calls would drop, internet would go out everyday two to three times per day, phones would re-​boot for no reason. We had multiple businesses indicate they would call our number and the phone would just ring and ring. Later we discovered one thing in common, just like us they too were using Tri-​Lakes Internet. We had to threaten cancelation before receiving assistance. Tri-​Lakes Internet blamed CenturyTel. CenturyTel came out and proved their service was good. After over a year of unsatisfactory service, we switched providers. When our current provider requested transfer of our phone number, They held our service for two months not allowing us to transfer. Approximately one year later we received a harassing phone call from them informing us of an unpaid balance. This was the first we had heard of this. After switching to our new company, we have not experienced a single problem and we still have CenturyTel as a base provider proving our problems to be a Tri-​Lakes Internet system failure.