Mattress Firm Clearance

I went to Mattress Firm by mistake. My Über dropped me off there instead of Mattress1. Boy am I glad that happened! The rep Logan was fanstastic! He was not pushy and understood the right amount of sales savvy. Very knowledgeable, courteous, and helpful. He let me come to a decision without being pushy or even steering me where HE wanted.
He gave me a great deal and even put it in writing. He even said to have the rep call me from Mattress1 (3 doors down) if I found something and that he would not only price match, but 10% off! So I went to Rooms to Go (rediculously inflated «President’s Day
Sales» prices), Mattress Clearance and finally to Mattress1. The Mattress Clearance location had no sales rep anywhere to be found! The place was sketchy and w no rep I started to feel concerned for my safety.
When I got to Mattress1 (my original intended location), the rep had another client and promptly greated me and explained that he was tending to another.
I tried all the mattresses while he was detained. I found 2 mattresses that felt good. One of the mattresses was one that I also liked at Mattress Firm w Logan. Both were priced at 1799.00. Logan offered it to me for 925. oo w free boxspring 40.00 delivery (normally 89.00) and even offered same day delivery!
When the rep finished and came back to me, he immediately walked up to me. I asked about the 2 I selected. He did not offer anywhere near as much info about them like Logan did. He then told me that because of the sale the mattresses that I wanted were the only ones left (the floor models) and that they wouldn’t be new unless he waited for a new stock in 2 weeks. He also told me there was no wiggle room in the price but that I could get a free boxspring and delivery. He even offered me 2 free pillows for the price on a old used mattress! When I showed him what Logan offered at Matress Firm, he said that was a great deal and walked away. So did I.
I went back to Mattress Firm and Logan. He explained the 120 day guarantee for exchange, the 10 year warranty, the delivery and even threw in 2 memory foam pillows for free!
I thoroughly recommend Matress Firm and Logan! He was great! Very kind, knowledgeable, accommodating, appreciative young man. I couldn’t want anything more from a true sales professional!
I got delivery the next day (I requested it to be able to clean). Even they were great. They came when I requested, were polite and very efficient! They were in/​out in 5 minutes flat! I didn’t even get a chance to tip them! They explained the protocol and again the warranty and promptly left. Absolutely fantastic from beginning to end! They even gave me a coupon for a friend for 15% off!
Happy with the mattress, service and delivery! Kudos to Logan and everyone at Matress Firm! Very highly recommended!!!

I received excellent customer service by Joe at store # 74. I actually asked the number of the store :) Because I wanted to make sure people know exactly where you can find him. He listened and answered all of my questions. I will come back because of the amazing experience I had with him.

Had a great experience working with Joe! He let us take our time and no pressure! He did price-​matching and gave us deal on pillows too! :-)