Master Garage Door

I was working in my office last evening when I heard a large boom from the garage. I tried to open the garage door but to no avail, and noticed the garage door spring was broken.
Thus I couldn’t get my cars out today with a late morning and early afternoon appointments. I called at 7:30 AM this morning and reached Connie explaining my immediate dilemma. She said she would get back to me, & called back within five minutes indicating Steve would arrive before 10 AM to do my repair. She called again to say he was just minutes away and he arrived at 8:35 AM.
He replaced my springs and recommended other necessary repairs, and even secured and replaced a defective part under warranty in my garage door opener.
Very professional, customer driven, and a job well done!

Have used several times. They really excel at all aspects of garage door and opener technical issues. Excellent, excellent work at extremely reasonable prices.

The spring broke on my garage door. I did an online search and found Master Garage Door. The reviews looked good so I called them at 4:45 on Monday. We set up an appointment for Tuesday afternoon. They arrived on time, inspected the door, gave me a price and went to work. The springs were installed then they tuned it up and everything is working fine. Very friendly guys, answered questions and had nice conversation. I highly recommend them.

Fast, honest and efficient service. Was referred by a friend and would highly recommend!

Very polite great service very reasonable pricing all round great work. Highly recommended

A spring broke on my garage door, and Master Garage came out the following morning on time. The tech evaluated the whole system and advised me on additional items that needed to be taken care of soon, but I could wait if needed. I loved the thorough evaluation and decided that to get the whole thing done. I felt as if the company was fair and honest. After the work was done I swear the door opens and closes smoother, and quieter.

Great service! Took care of my broken spring and a couple other minor adjustments, door is working better and quieter than before. Was great to have someone local in Brandon area.

Again I am so happy with this company. Our garage door started misbehaving again recently and because we were worried about the cost we put off getting it fixed. We were sure it would need a new door opener. Well we were wrong. I reminded my husband about Master Garage Door and he had remembered their quick service and affordable repair last time so I called. BAMB within ONE day the door is fixed and it was very affordable. Thank you again Master Garage Door!

In 20 minutes, Master Garage transformed my garage door from an unreliable, bucking, screeching monster to a quiet little lamb that comes when I call it.
Swapped out the old rollers, adjusted the chain, lubed the main coil springs, and added a big reinforcing bracket to the door’s main arm hinge. $ 150. Did the work after 5pm for my convenience. Highly recommend.

UPDATE (still 5-​stars). The garage door mentioned in my prior review was installed by the previous homeowner some years before us. As happens with all garage doors, the movable parts need occasional upkeep or replacement. With us it happened to be the springs. One snapped clean in half. I called Master Garage Door and they were at my home the next morning. Apparently this is their most common repair call. Within an hour of arriving the springs were replaced (with better after-​market ones and a 5-​year warranty) the door opener unit and all other parts were checked and maintained, and the door balanced. All this for a reasonable price and no hassles.

Went to go to work at 7:30 am. Pressed the button to open the garage to drive to work and heard a big pop and the garage door would not open. There was a roller piece on the driveway that came off and a cable was hanging down. Called last company to work on door and they told me they were to busy to come today.
Looked up garage repairs on Unilocal and found the great feedback on Master Garage. Called and they got a repairman out within the hour. Steve and Luke showed up quickly, fixed the springs ad found some other minor issues and fixed those as well. Within an hour, everything was fixed and at a very reasonable price.
Fantastic Custer Service and a pleasant experience.

Awesome people. Great company!
Steve (I guess that’s his name! I had to look on their facebook page to check) and the other guy with him were really professional. He explained everything to us. Told us everything we need to know.
He went far beyond fixing our garage door. I asked if he could help me fix a little problem with my car since my husband is not home and he gladly helped me with that. That just show how much they care about earning your business.
I called around 8 am and they arrived at our house around 10 am. I am a really satisfied customer and I can’t recommend them enough.

Have hired them twice and the owner did the repairs both times. Very satisfied with the quality, value, and professionalism.

Great company! They came out for an estimate and the price was right. The man explained everything to us. He started working on the door immediately and quickly. Will definitely recommend this company to others. They were very professional and loved they are a Christian company!

Thank you Steve for your help this morning. My garage tension mechanism and door was in pretty bad shape. Steve came within two hours of my call and had my door adjusted, lubed and ready to go within an hour. Very resonable price for the service and conversation. It is truly enjoyable to know that Steve is a Christian and follows his practice out in the mission field!

These guys were great. Fast, professional and relatively inexpensive and painless.
Garage door wouldn’t go up. Called around to them and some competitors. Saw their ratings and spoke to the owner. Had them come out the same day.
They came out, were polite and personable, showed me the plastic wheels had powdered, replaced them, cleaned up the issue and left. $ 150. Hard to beat it and gentlemen to boot.
Well worth it.

I checked them out on Unilocal,liked what i read and set an appointment for Dec 12, 2012.
They showed on time and provided great service for a reasonable price.
I appreciate the 5 year warranty and will keep this business in my contact list incase the door needs attention.
Currently its opening and closing with ease.
Great Job in a timely manner.
Loy

Wow — two great experiences with Master Garage Door Co within a week
#1 — Garage door spring on a rental property failed the day before Thanksgiving and I am headed to the airport. I gave them a call and they quickly reached out to the tenant and found a workable time for both parties. They were then able to provide me with an overview of the issue and a fair quote over the phone within minutes of arriving to the house. Payment was handled and the work was done right as I boarded my plane.
#2 — Tenant called this AM and said the garage door was now going up and down by itself. I called Master Garage Door Co expecting the worst. They again found a workable time with the tenant and dispatched a truck. The service guy just called and said the button on the remote appears to be stuck and it’s causing the garage to go up and down (so completely unrelated to last issue). He then mentions that he swapped out the remote for no charge and there was no charge for the call.
I am very impressed and will use Master Garage Door Co for all of my properties.

Very honest garage door repair company w/​fair pricing. I had another company come out & feel like I could have had a new door w/​all they wanted to replace. Tech even greased all the parts & tightened the springs for free. While they were late for the appointment «window», they were VERY apologetic & accommodating in coming later the same day when I needed. Definitely the company I will call in the future.

My garage door was messed up, so I called in another company for an estimate. They pointed to certain things and told me it was going to cost about $ 520 to repair. I then checked the Unilocal reviews, saw the positive review of Master Garage Co. by Jodi, and called them.
Guess what? The gentleman pointed to some of the same things, but said they were ok. Then he told me the real problem. All in all, I ended up paying about half of what the other guy quoted me.
Thanks so much for being honest people! Word gets around. I hope you guys have much success :)