Lush Cosmetics

I’m fairly new to Lush products. My Boss gave me a nice assortment of Lush products for Christmas and I absolutely love the Rose Jam Shower Gell and Ro’s Argan Body Conditioner. Saturday 2÷6÷16 was my first time getting to visit a LUSH store and it was a really overwhelming experience! The store is way too small for customers to shop without bumping into the displays and into other people. especially right before a special occasion like Valentine’s Day… the thing that really ruined the experience was all of the sales associates were like vultures! They kept coming up to me and we’re so pushy about the products and it was so annoying! I was in the store for about 45 minutes. During that time, every sales associate in the store came up to me 4 to 5 times asking me questions and trying to push sales. I wanted to buy some more Rose Jam shower gel but I was told it was not in stock and I could only purchased it by buying a gift box because it was a seasonal product. It was not on the display shelves. only in the gift boxes. Every time I started to smell a tester… a sales associate would show up and start bugging me to try this or that. it was just too pushy and they need to back off of the customers and give them some space! Next time I will order on line and avoid going to the store. I can only imagine what this LUSH store is like at Christmas. I love the products and the fact that they are Vegan and cruelty free. 5 Stars for the products.2 stars for the pushy sales associates

I went in to lush to get some body lotion for my baby bump. I was met with a friendly and knowledgeable worker. She asked me what I was in for and helped me find exactly what I wanted. She really knew her stuff and as she took me around the store she explained everything. I like that the lotion I got is organically made and as I bought the charity pot, 100% of the proceeds of my purchase goes towards a charity. I’ll definitely be back.

Stopped by to pick up aquamarina face wash, aroma water toner, vanishing cream, & sea salt scrub. All of them were readily available and in stock. Was in and out quick. I took away one star because the expiration dates on what I purchased items were only weeks away which usually takes me 2 months to use & they didn’t have any other smaller choices for aquamarina (usually purchase .15 or .25 had to purchase .5 size)

Love LUSH! I was so happy when they decided to open up stores in the United States. The products are all natural and handmade which is important to me. They also use only pure products for their fragrances which they make themselves. Many of the packaging and pots are all natural and biodegradable which is good for our bodies and the environment.
The customer service is always excellent. The staff is friendly, knowledgeable and helpful. They will give you suggestions on items based on what you need it for or who you are buying it for. They will help you carry your items for purchase and encourage you to try the product in the store before you buy it.
Before they moved to the States. I use to go to Toronto to buy their products or have my cousins in Toronto mail them to me, but now it is super nice that I can go in and buy whatever I need whenever I want to.
My favorite products are the scrubs Rub Rub Rub and Ocean Salt. I always have at least one of those in my shower. I also like the Buffy Bar and the Bath Bombs.
I picked up a scrub yesterday and a gift box for my Mom for Mother’s day.

I love this lush store! Everyone who works here are super helpful!
I love love Let the Good Time Roll cleanser. Leaves my face clean and soft! Plus it smells yummy!

While I adore the Buffy and message bars I took 1 star off because the associates can be too pushy. «I’m just browsing» means I don’t need you asking 21 questions and trying to show me what YOU want me to see. On the flip side every single associate has been very nice. Just wish they would give me a little space sometimes. I’ll continue to shop here because it’s feel good retail therapy!

I went to Lush for the first time not too long ago and I was clueless as to what brought me in or what I wanted to purchase. I walk past it every day so I figured I would stop in. I was greeted kindly at the door by one of the Lush associates and I told her it was my first time there and I wanted to know about their bath bombs (all my friends talk about how awesome they are). She offered to show me how they work in the sink and I put my hands in the water to feel it, etc etc. I also asked about their scrubs, she was happy to show me those as well. Needless to say, I walked out with 4 bath bombs and a jar of Rub Rub Rub… And I’m going back soon because I’m almost out of it :) Very clean, well-​kept store with a group of knowledgeable and friendly staff. They told me to come in on my lunch break and they’d give me a facial or a foot treatment. How cool. Would definitely recommend this store, and also this location in particular!

The sales women really get all up in your business in this store. The asked us if we needed any help, we said we were just looking. They said if we needed anything to let them know. No more than 15 seconds later they were all up in our business again. Annoying alert! I had to leave.

If the prices here were a little cheaper I would shop here more! I love lush– especially the all natural ingredients in everything. The bubble bars for the bath are my favorite and they last a really long time. The glitter ones are hard to wash off your bath tub though. The cashiers will show you how the products work and help you out a lot, they are so nice. It’s a small store but it definitely has a lot of different options to offer. The smells are fantastic too especially for the organic type feel that goes with it.

I have always passed Lush in the mall and wanted to go in so I finally did! I was shopping for a girlfriend for her birthday and the girls in the store were so helpful! They took the time to explain the products and even did demonstrations to show me how the products work. I bought a few bath bombs, soap and bars. They all smelled devine and are all natural. A little pricey but my friend loved her gift!

In love with my in the shower body conditioner! The girls were extremely helpful and gave me an awesome hand massage!

Same great products they have at other locations, but the staff isn’t as helpful or nice. They’re still fine, but they pressure you to buy things you haven’t even tried. This place is best if you have a general idea of what you want and don’t want because the staff can and will pressure you hard to buy certain things here. Last time I went they were trying to get me to buy an expensive face wash and shampoo I’d never tried before. They are very stingy with samples here. I much prefer the International plaza location. If it’s not too far out of your way, go to that one and not the Brandon one.