GTE Financial

This bank is tragic. I took myself off of a joint account and had a separate individual account prior. The minute I took myself off the joint account, my debit card did not work for my individual account I spent so much time trying to sort it out and when you call the number on the card, it’s useless if your account is not working. Good riddance to GTE.

This bank went from good to okay to now terrible. I’m not a fan of the new system. What happen to personal one on one customer service? Definitely not happy with the change.

Went inside gte and only 1 teller working. They try to get you to use the atm but it only gives twenties. When i finally get to teller, she’s out of cash! This place is a joke but i am not laughing!

May have to take my money elsewhere! This bank is always extremely busy and way understaffed.

Waited 32 minutes in the drive through… UNACCEPTABLE!!! There were only 4 cars ahead of me so what was the problem??? When I finally got to the window they only had 1 teller working the window … ridiculous considering there were another 5 cars behind me waiting… being a day after a holiday and hours that are typically busy you would think that they would have enough sense to have enough tellers to make the drive through a smooth experience. To top it off there were 2 GTE employees standing out in the drive through lanes by the ATM talking to someone in a car at the ATM for 11 minutes… I questioned one of the workers about the unacceptable wait and was given «excuse» after «excuse»…no excuses were necessary they just need to fix this on going problem because this has not been the first time I have experienced a over the top long wait in the drive through … and I have also gone inside before to the teller and that experience is no better… improved customer service, speedy transactions, and thoughtfulness is needed at GTE CU