Hyatt House Branchburg

Awesome customer service! The staff is really friendly and care about your needs. We had also left a Fitbit in the room when we left and immediately were called about it. The rooms are super clean as is the pool. I highly recommend this hotel. We stayed in the studio king conference and it was the perfect size.

I just stayed at the Branchburg Hyatt House for 11 nights. It was a great stay and made me feel like I was at home. The bar food isn’t the best but works when you have no where to go. The service was awesome. If I ever had to go back I would stay here for business. But I don’t see myself in NJ for a long time! Lia at the bar was great and remembered everyone’s name each night.

Very nice property, with rooms that are so well set up. Coinsurance bed. Good shampoo and conditioner provided. The desk set up is very handy.
Front desk staff is friendly and helpful as was the gentleman making omelets at breakfast. The gal serving as bartender was horrible, something on her phone was far more important than taking 5 minutes to acknowledge us, let alone serve us 4 drinks.
It would be great if there was a list of a few local restaurants that deliver in the room. A TV channel guide would be great as well.

I was skeptical, but was happily surprised upon arriving.
I arrived late one evening with a reservation in hand but hunger on my mind. Knowing that the area was likely limited in terms of late night food options, I ran in and asked the young man at the front desk for a recommendation for places that were still open. He quickly rattled off my option and took my name as I ran out so he could begin the check-​in process. Great customer service!
Upon checking-​in, I learned that the room was extremely comfortable and loved that a kitchen area and couch were standard in the rooms… and I still got Hyatt points.
If you need to stay in the area, you are certainly winning with the Hyatt house Branchburg!

This hotel has everything. It’s super clean. The free breakfast is awesome. There is an outdoor pool and basketball court. No hesitation book a stay here and you will not be disappointed.

We stayed here for 4 nights while visiting family in Flemington. It was a very nice suite and the breakfast which was included in room cost (omelet bar) was well worth every penny. The location was perfect, right across the street was grocery store and plaza and a mall was not far down the road! Loved having the fully equipped kitchen in the room since we were traveling with our 2 young children and 24 year old son. Staff was very pleasant and extremely helpful if we needed anything! Would defiantly stay here again!!!
See my pictures for some suite photo’s :)

I recently stayed her for more than two months when I was in town for a project.
First up I liked the location. It was on US 22 within 10 miles of Lebanon where I had to travel daily (opposite to direction of traffic) and was just opposite a Shoprite and a strip mall where i could get stuff to eat.
Check-​in was smooth and i got a decent sized room with a separate living area and bedroom with attached bath. The first problem i noticed next morning was that the sink’s plunger was stuck and water collected in the sink without draining out. How could this have been missed when they were prepping the room just beats me. I complained and they had that fixed but there was a terrible stench in the room for two days as all the gunk that was stuck in the drainage pipe was causing the foul smell giving me a headache. I wish i had noticed this earlier and asked for a different room as this was just the beginning of problems here.
Over the next couple of days i noticed that the temperature regulator in the fridge was busted due to which the freezer had a mind of its own resulting in the scream that i had kept there to melt. The steam iron in the room was leaking water and had to be used in heat only mode. I did not do any cooking so i did not use the cooking range so cant comment on that.
What i can tell you is that the ventilation system in the hotel sucks and if your next door neighbor is cooking curry or fish you will know about it.
Somewhere in the middle of my stay they decided to upgrade me from fixed bottles with soap and shampoo to providing small containers with the stuff. They removed the fixed bottles from both the tub in the bath and the sink and used some kind of epoxy resin to fix the broken tiles which left a bad epoxy smell in the room for 2 days before it dissipated so again no care for the person staying.
Right from the first day I noticed that the cleaning was not being done properly, i mean you could see that it was superficial and things were not cleaned well. Simple things like replacing coffer pouches and sugar packets were done away with, most days they would not clear the thrash etc. One day there was some confusion with the house keeping staff on the timing when they should come to clean the room for which i got a call from a very angry attendant who told me that the house keeping staff is being inconvenienced by me — i was shocked and this was certainly a first for me. Anyway i told them politely that they could come between 10 a.m. and 2 p.m. every day to clean the room i.e. the time that i would be out. A couple of days later they just did not bother to clean the room and when i complained to the receptionist, it took almost 5 minutes of arguing and convincing him that i had not left any sign on my door and that they had simple skipped my room. Finally he told me that he will get a light dusting done — again its all your fault here. Things got so bad that the next couple of days even when i wold come in at 5:00 p.m. my room was not cleaned and i had to sit at the reception for them to finish.
Moving on from house keeping which they feel is a favor that they are doing for you to the gym. The first time i visited the gym i was shocked to see it virtually empty with just 2 cycles and 1 treadmill. Nothing like what was on their website. Anyway it seems that it was being upgraded and a couple of days later it resembled the pictures on their website — just no signs or anything to inform the people staying there.
In their laundry room there were a couple of dryers that did not work but only one was labeled as out of order so i learned the hard way which ones to avoid.
Coming to billing i specifically requested them to bill me every 10 days and let me know when they ran my credit card to ensure that i could have sufficient credit limit but by now I’m sure you have guessed they did not bother to do that and i had to keep following up with them for timely billing.
On a positive note they do have a full breakfast which i liked and provide complementary drinks in the evening which i did not partake.
Overall my take is that this is a pretty run down place which is staffed by people who just do not care of guests and are almost proud of the fact that they can and have been getting away with terrible service. I think that even though this is a long term stay hotel it is more geared towards the short term business traveler’s who come for a couple of days and are not fussy about lapses which tend to compound when you are there for a long period of time.

It’s a nice hotel. My family stayed here for 6 days but the house keeping never vacuumed our room. The alarm clock was never changed from day light savings so it was set ahead an hour. The front desk greeted me once during our stay and we were constantly in and out. Other then that they offered a nice breakfast and the room was a decent size with nice amenities

Gorgeous.
Honestly, one of the best hotels I have ever stayed in… and its not even HIGH END!
The Pros:
1. Nice price… You cannot beat that!
2. Hotel comes with LOTS of amenities (restaurant, gift shop, snack bar, etc.)
3. Really nice guest relations/​check in folks/​property folks
4. Really nice housekeeping folks
5. Halls are very clean.
6. Updated bathroom and higher end complimentary bath essentials
7. Really good shower…
7. Free parking (huge)
8. Free wifi. (huge)
9. Beautiful beautiful rooms! and CLEAN!!!
10. Free breakfast… a FULL spread!
11. Afternoon lunch… FREE!
12. Beautiful suites that smell amazing
13. Excellent facilities (pool and gym)
14. The kitchenette is amazing in the room! They think of everything!
Con:
1. A little out of the way… but who cares! Rent a car!
I would stay here again in a HEARTBEAT when I have to do business in the area.
GREAT GREAT JOB! I even joined Hyatt Rewards because of this place.

I stayed here for about 4 nights recently in a suite. The area is safe, comfortable, near restaurants and grocery, which proves useful since each suite has their own fully equipped kitchen.
The have great service, cookies in the front, free wifi and cater to a mostly business clientele. (No little kids running around!)
Their breakfast is just average but they do have slightly healthier options than the competing hotels nearby with granola, yogurt and fruit for vegetarians. From Tuesdays through Thursdays they offer snacks in the evening with Wine. They have an outdoor pool, and a 24 hour gym.

This review is exclusively for meetings and conferences only.
Had a few training sessions here. The rooms were nice, had all the necessary setups. Loved the Tazo tea that they provided — got me hooked on the wild orange flavor! Only that the wall is a little thin. Occasionally, we could hear loud laughter and clapping next door.
Lunch was really really good, considering it’s just a complimentary thing.
Plenty of parking outside.

While I will not classify the entire staff as incompetent. Who ever is in charge could learn from a baboon as to how to run a hotel. For starters, when you have a large block of rooms booked out to a wedding party, it is usually a good idea NOT to cut water off to those rooms before the ceremony, including rooms that contain members of the groom’s family and the bridal party. Secondly, do not have staff members tell members of the bridal party how to get to the hot tub after hours and that it won’t be an issue, then have security yell at your wife of a few hours they are calling the cops. Lastly, DON’T charge the groom for the room that was paid for by the in-​laws. Nice rooms, nice place, but Fawlty Towers was a better run establishment. Oh and don’t lie as to when the general manager will be in to discuss such issues.

Stayed here for 2 long spells to wind up a project in Branchburg.
Its a paradise in the middle of a sleepy town. Very cozy set up, happy hours with hearty snacks, neat rooms, and crisp service.
Breakfast was sumptuous — different each day of the week — cookies, fruits, muffins, eggs to order Starbucks coffee etc.
They had a working kitchen in the rooms — which I did not get to use on my first say. but was very tempting. so I made it a point to cook on my second stay.
I left the room /​kitchen /​bath like a a teenage leaving home but would come back to a pristine set up. almost leaving me guilty at myself. And no — I did not improve my ways.
Crowd was very decent… I made a few bar buddies, which I later found out don’t even stay there and were friends of friends of hotel guests… which the hotel did not mind. so it was pretty good crowd.
Roaring fireplace worked magic after a couple of drinks while we look out across the covered swimming pool at looming fresh-​snow-​hit hills behind the hotel.
Its was desolate, but that added to the mystery and beauty of the stay.
I was on a official trip so my stay was paid for… and it would be a bit steep for a personal trip. but I would certainly not reject it completely.

Great spot for business travelers. A great rate relative to the neighborhood. Clean, relatively modern rooms. My 1 complaint was the lack of electrical outlets at or near the desk. This was the case in two different rooms on two different trips, so it’s the standard config.

My wife and I stayed at 4 different hotels in our week long trip from New Jersey to Boston. The Hotel Sierra was by far the best of the bunch. Quite frankly, probably the best hotel I’ve stayed at in a very long, long, long time. Once you walk into the room, you see a flat screen TV, a huge bed, couch, executive desk, and best of all, a full-​functioning kitchen! The kitchen has a big fridge/​freezer, stove top, dish washer, sink, and get this, plates, utensils, colander, cutting board, etc. I thought this would be perfect for those who preffered to prepare their own meals. The free WiFi was convenient and so was the complimentary breakfast bar which included Starbucks coffee. I checked to see if Hotel Sierra was located in California, and there are a few up north!

I just don’t understand why people in the «Service Industry» don’t feel they need to Service.
Although Max at the front desk was as helpful as can be, the rest of the staff was worthless.
This is an all suite hotel — but not any that I’ve ever stayed in.
It’s more like your own apartment, in that the Maid Service does NOTHING. They won’t even put the TP on the roll, or do anything with the dishes.
The cable was out for most of my stay, and the drains were clogged, and although the maintenance guy said he was coming up to look at the problems, he never did. The only time they seemed to pay attention was when I improvised with using the take out coffee cups to take the crappy free breakfast upstairs — if you guys just had take out containers — people wouldn’t have to use coffee cups.
On the bright side, it is clean. It’s worth the extra $ 20 a night over the bed bug ridden Days Inn.