Frozen Falls

The frozen yogurt tastes good but I agree with the other reviewers: The owner is SO uptight and has trained his workers to be clones of him. They are beyond cheap when it comes to sampling flavors. They make you feel guilty for even asking to try 1 flavor, so asking to try a second a flavor is pretty much unheard of.
Yes, this place is clean… because the workers follow you as you get your frozen yogurt and toppings and wipe everything down right after you. LITERALLY the workers follow you up until you go to pay and clean up every thing you touch. I feel judged every time I come in here. I can’t get samples, I’m afraid to put toppings on, etc. The workers breathe down your neck when you come in here. It’s too clean that it’s cold– not a very welcoming environment.
I recommend going to YogurtLand in Somerville. The owner is SO MUCH nicer!!! I also believe YogurtLand is cheaper. Frozen Falls is so expensive! I’m never going back again. I’ve had enough of this place.

Have been to multiple frozen yogurt around and this has by far the best taste. The staff is very friendly and accommodating. They helped us look up food allergies. Highly recommended.

Really great yogurt. My favorite? Coconut. Tart vanilla. Triple chocolate. And fudge. $ 4 and my diets happy too.

By far the best fro-​yo spot in the area. Certainly worth a stop if you’re in one of the neighboring towns. It’s always busy when I’m there but is consistently immaculate. I’ve never seen such a well maintained dessert shop! Great seating area outside too on the warmer nights. The owner is always there and is helpful and friendly! Great flavor choices — don’t miss the salted caramel pretzel! Keep doing what you’re doing here!

First time going here and happy I did. There were many frozen flavors to choose from. I tried Chipwich and Peanut butter. The containers are huge so watch how much you spoon into yours cause remember, you pay by weight. My favorite part was deciding on all the toppings. There were plenty to choose from. You could go healthy with your granola and nuts, to chewy and fruity with gummy bears and sour worms, to sweet gooey and chocolatey with fudge sauce, chocolate chips, candy bar pieces and cookie dough and brownie bites. There’s something for everyone here.
The atmosphere was nice, plenty of space to sit, everything seemed very clean. I appreciated the toppings in containers that you just turn to pour on your dessert. Nothing could be contaminated this way.
Did I mention the owner is really cool, helpful, and always willing to assist you? Great customer service!
I will return again soon.

Hands down the best frozen yogurt in Somerset county. Consistently perfect, very clean, friendly and not pushy. You won’t be disappointed.

Of all the frozen yogurt places out there Frozen Falls by far has the best flavors and the widest selection of toppings! You an go crazy and spend $ 9 + on just yogurt but as a treat it’s great.

My boyfriend and I went last night to get some good sweet treats to accompany our movie date; we are so glad we did! The first thing you’ll notice about this place is how clean it is. I mean… we’re talking IMACULATE. No one likes a filthy yogurt joint…
I was super impressed by the selection; I ended up getting a little of everything. The peppermint froyo mixed with the triple chocolate froyo = straight up heavenly. The topping selection is impressive, too… I love how all the toppings are in closed containers that just require you to turn a handle to dispense them! Very cool.
The owner was very friendly with us; my boyfriend had never been to a froyo place and the owner was helpful as can be.
It may be a bit pricey for some peoples’ tastes, but I don’t mind paying a little extra at such a great place that’s so close to us. Its super charming, you get to choose what color spoon you want, its extremely kid-​friendly, and the quality really can’t be beat. I can’t wait to go back!

I have now been to several local frozen yogurt establishments and I think this place is the best. They keep it clean and all of their toppings, including the fruit, are fresh. Additionally, the owner and the hired help there are always very nice to the customers. I also think it’s a great value for the price. It’s now my first place to go to when I want frozen yogurt.

Love this place. So many toppings to choose from. Staff is so friendly and helpful. We have a yogurt place in our town but its not like this one. So when we crave yorgurt we drive the extra 10 — 15 minutes :-)

Great spot for a delicious treat. The owner has always been really nice to all of us. The shop is very clean and well kept. Cute seating area. Compared to other frozen yogurt shops, this one has a great selection of flavors and toppings.
Most places are a bit overpriced for what you get but I think that is in pay due to what my mom calls «hungry eyes». Wanting to try everything resulting in getting more than you can eat and paying more than you would have for a single serving.
So my only advice is to try a few flavors and don’t over do it. You can always come back!

The best froyo place in the area. Super clean, so many flavors and so many toppings. Owner was very friendly!

The owner has must have read past reviews because he has changed a lot. The first time I went it was the grand opening and it was good. Then the times after that the owner would hover over you when I would get toppings. It was not a good experience but kept coming only when I didn’t want to travel to go get yogurt. Last night I went since I didn’t want to go far for froyo. It was great experience. Owner was nice and I actually was able to get my yogurt in peace. I would hope he continues to run his shop this way. If so I think this place will be a success. Best of luck.

It’s a good frozen yogurt place because it is clean, friendly, and they offer a TON of toppings and flavors, plus they have outside seating which is nice in the summer. However, since there are so many fro-​yo places in this area, I would list this one as a little bit pricy — I could have gotten something similar at a nearby place for almost half the price. I would go again, but not at the top of my list.

Frozen yogurt places are getting to be more plentiful than deer in this part of Jersey. The concept is the same. Self-​serve yogurt in many flavors that you top from a wide selection of toppings and sauces.
There are a few things I like about how Frozen Falls does business and this sets them apart for me:
1) The place is CLEAN. I mean, really, seriously clean. YAY.
2) The service is so good. SO good. The owner and staff are always pleasant, attentive, and polite. You’d be surprised how hard that is to find nowadays.
3. Many of the dry toppings are in closed containers that dispense products in a hygienic way. HUGE plus. And, it keeps me from over doing on the coconut-​covered cashews. ;)
4. You get to choose your own colored plastic spoon. There are 8 colors. I like them all. I mean, it’s fun. I haven’t seen anyone else doing it. I like.
As far as the yogurt goes, it’s very good. On par with other yogurt places. My husband thinks it melts too fast, but what kind of complaint is that?!
You should go.

Can’t stand this place! I went there twice with my children (I have three of them) and as you might have guessed they aren’t the cleanest of customers and mistakes will inevitably happen. The owner is a grump when it comes to dealing with clientele that does not meet his stringent standards. Sorry pal but kids are going to make a mess at your ice cream store get used to it. This owner starts off giving you attitude when you ask him to get off of his high horse for free samples like you are going above and beyond! Then your kids are limited to one or two free samples and he rolls his eyes for anything beyond the first request. As my children scoop their own topping the guy again rolled his eyes and shot me a look seeming to have judged my parenting skills (negatively) if anything my kids scoop doesn’t end up in their cup. He stands over their shoulders literally breathing down their neck. When my youngest dropped the spoon the owner’s face turned bright red and I thought he was going to have a stroke. I just want to go get frozen yogurt with my family and not be judged. To make matters worse the guy has also trained his employees to be mirror images of himself. I imagine they are reprimanded for not reprimanding small children for making small children mistakes. If you are looking for kind staff and a child friendly frozen yogurt environment do yourself a favor and drive an extra few minutes down 22 to yogurt oasis in Somerville. There are regularly only young high school students working there who don’t tell parents how to chaperon their own. I can’t wait to see what negative comments about me and my family you and your staff have in your rebuttal. Hopefully I will make it out less damaged than poor Elizabeth J.

Great quality frozen yogurt. Lots of options to choose from. I’ve heard coconut will be back soon! Can’t wait for warmer weather to sit in the little patio area outside. Cute.

If this is the only frozen yogurt shop you have ever been to then you are missing out. While the yogurt isn’t bad, the owner is. He is an overbearing control freak who doesn’t understand the idea of «self serve.»
At a typically fro-​yo place you are able to sample the different flavors and then put the toppings on yourself. Not here! The owner gives you TWO samples! So pick wisely because you only get to try TWO before selecting your choice. After making your selection, he stands over you making sure the lever is pushed all the way back up so that no extra yogurt comes out.
The selection of toppings is good, however, most of them are in turn-​style container so it’s difficult to get the amount you want. You either don’t get enough or your drown your yogurt and since your paying by the ounce, you should get the amount you want.
Back to the overbearing owner… if you choose the topping that are served with a spoon you are sadly mistaken if you think you are going to get to put them on yourself. The owner grabs one from behind the counter and does it for you.
This was not my first time going to frozen falls either. My boyfriend and I have gone at least a half dozen time and each time more unpleasant than the last Tonight was the worst! When my boyfriend asked if the owner minded if he put his own toppings on he responded with «yeah, I do mind! Why do you have to be an a*shole about it.»
The owner of makes the soup nazi look like Mother Teresa.
He needs to learn the meaning of customer service.
I find it hysterical that we were kicked out of a self-​serve frozen yogurt shop because we wanted to serve ourselves!

I was excited to discover (actually a friend told me about it) a new fro-​yo place relatively close to where I live.
The main difference between this place compared to any other fro-​yo place I’ve been to is that with the toppings, most of them come out of a container (you twist the handle) which initially I thought this was brilliant, but it’s very easy to over-​top your toppings if you do not control it properly. My yogurt ended up smothered in graham crumbs when all I wanted was a light sprinkle! Eh, you live and learn, right?
In terms of the quality of yogurt, they claim it is more healthy with natural flavors and etc. but it honestly tasted more like ice cream and was a little too sweet in my opinion. Unless they are using greek yogurt (which a staff confirmed they were not), it’s not that healthy in my book.
Overall, not a bad place, definitely worth checking out but nothing that really left me a lasting impression. I’d be interested to check out their first location and see if that changes my mind at all.

They opened their 2^nd store after success at the Basking Ridge location. It seems there are so many of these self-​serve pay as you weigh frozen yogurt shops that are popping up all around.
I have to say this one stands out from the others for a few reasons. This place is very clean and they have table and chairs inside and outside.
The claim what makes them different from their competition are the authentic flavorings like REAL fruit purees, indulgent cocoas, vanillas, vanilla beans, coffees, cookies, marshmallow, nuts, and other exotic flavoring ingredients carefully blended into each batch. They have a large number of flavors to try. What I believe makes this better than the others are the vast amount of toppings. I never seen so many. all kind of fruits, berries, nuts, candy. Of course you pay for these topping by weight but there is something for everyone. They have some 20% off coupons floating around and RVCC college students can show ID for 20% off until the end of October. That just makes it worth the deal to try it out. They also give you small little sample cups to try out the many flavors.
As with most of these places they are a little pricey and don’t get fooled into filling up those large containers which can end up costing you quite a sum of cash especially when the kids want to fill it up.
A special note to Weight Watchers members. all the machines have the point value listed so you can add it all up on your diet plan.
Glad there is an alternative to you typical ice cream as I am sure they will do just fine at this location. I recommend a vist.