Quirk Chrysler Jeep

I would never go to this jeep place again the service was bad. Eric laughed in my face when i complained about one of his financial advisors who work with him. I called the next day after buying the jeep and they lied saying its to late when if was not even 24 hours you have 72 hours to return and they messed up on my paperwork. Next time i want a jeep i will go closer to home instead of far out for some bull shit lies and bad service. Please be wear of this jeep dealership in braintree and there workers feeding you lies just for a bouns they should not get.

Brought my jeep there to replace my battery they broke my windshield wiper nozzle (part costs $ 21.25 and took less than 5 seconds to pop in and attach hose) denied breaking it called me a liar and offered to fix it for $ 120.00. Staff very rude will never go back there again.

Worst dealership I went to. Never Again am I going in there. I was charges 3,000 more than asking price, was told it was a fully loaded patriot, it has no features that I requested or told was told it had. when I complained to management they basically laughed in my face and said it was too late to do anything, especially when I was threatened by the sales associate. Seeing the way I was treated I will NOT go there for REPAIRS OR TO PURCHASE another jeep, I also will not recommend this dealer to friends or family. WAIST OF TIME AND MONEY!!!

Incredibly impressed with this delayer ship… Which is large coming from me. Tons of election, really pleasant sales and managers, good customer service, willing to negotiate. The inventory was insane too… So many options in one place. Truly one of the best leading experiences I have ever had. And best pricing!

I felt the need to write a review of Quirk Jeep in Braintree because I’m sure most feedback about a dealership is negative, and I wanted to sincerely show some appreciation for this place.
From the purchase of my (then) brand new Jeep, to the service throughout the past few years, this dealership has been great to both myself and my vehicle. I recently had an issue that needed repair, and from the rep that took my order, to the liaison, to the service tech himself that called me a day after I got the Jeep back to be sure everything was ok, thanks for a job well done. It is a thankless profession sometimes, but this place wows me each time I’m there.
My next Jeep will be purchased and serviced here too.

Very unpleasant experience with salesman Alex. He pulled the deal off the table at the last minute and then offered the car for $ 500 more than the agreed to price. Other dealerships told me about Quirks reputation. I should have listened and saved my time.
I did buy the car at Kelly Jeep.

I leased a Chrysler 300 and the process was very smooth and quick!

I always wait before I contribute a review on Unilocal.
I leased a Jeep Cherokee in October 2014, the staff were extremely professional and made the leasing very smooth and I really got a great deal.
In January and during all this now we got, The car got hit and run and my side mirror was smashed. I called the dealer and took an appointment. The service guys were great and were clear about the final bill and offer me a discount something you don’t find at other dealers.
Couple days ago I went for an oil change and the manager and staff who were there during my purchase remembered me by name. For many reasons, I recommend you give this dealership a try and I am sure you will have a pleasant experience.

Recently, I went birthday shopping for jeep parts for my father. As a woman with no automotive background, the customer service was outstanding and the staff knowledgeable about items and services I knew nothing about. I highly recommend purchasing a vehicle, getting service repairs, or upgrading your current ride with aftermarket parts, from Quirk. Every interaction I had with a service member was courteous, helpful, and pleasant. I will be back to buy my father’s present, soon. Thank you!

The repair team is awesome billy is the man who knows his stuff!!! Need work done ??? He’s the man to see!!!

I recently purchased a certified pre-​owned 2012 Jeep Grand Cherokee with Mark, one of the salesmen. He recently helped my sister buy a brand new JGC, and she had a great experience with him, so I decided to contact him too. I wanted to trade in my 2011 Jeep Compass to find the car of my dreams. I first looked at a 2015 jeep compass and a 2015 JGC (which was out of my price range) and I was definitely on the fence about both cars. He knew that I was looking for a JGC with all the bells and whistles, but not the high pricing, so he brought out a 2012 JGC with only 26k miles on it with everything I was looking for:)
The only downside was that it took a full 2 weeks for the title to come in and then I had to wait for the recent recall to be addressed, but all in all, I am very happy with the car. Mark had great customer service and amazing patience when it came to dealing with my very protective (hard ass) father. I would definitely recommend shopping with Mark and starting the new year with a Jeep!

Took my Jeep to have repairs/​service recall performed. Everyone who I interacted with was very professional. Service was done promptly also — 2 days notice and took less than a day to perform.

My wife and I purchased a Jeep Compass from Quirk Chrysler Jeep in Braintree and we had the best car buying experience of our lives! Our sales associate was very knowledgeable about all of the specifications and features of the cars we looked at. He was able to answer all of our questions and took us on 4 different test drives. We didn’t feel pressured to buy anything on the spot like a lot of other car dealers which was a real breath of fresh air. After shopping around at other dealers we decided to buy a new Jeep Compass from Quirk Chrysler Jeep in Braintree because they had the best price and best sales service out of all of them. Our sales associate even threw in a free roof rack as a thank you for our business! We will definitely buy our next Jeep here.

I do not want this post to come across as snotty, but here goes…
I purchased a brand new Jeep Grand Cherokee Overland from this dealership. That experience was somewhat as expected (I knew more about the vehicle than the sales guy… the normal car buying experience). I owned jeeps in my twenties and then moved onto Lexus, Infiniti, Mercedes and decided to go back to Jeep because I loved the new Overland. What I didn’t take into account is that even though a higher end Grand Cherokee falls into that «luxury» level price bracket — the service doesn’t even come close to that «luxury» or first class level. In fact, I’d say it’s poor. Asking for timeframes as to how long things will take to be repaired and getting answers like «I dunno… anything from 30 minutes to 3 hours» is just not acceptable. Not to mention if you want a loaner, you’re essentially paying to rent a car (the aforementioned brands all give you a loaner at no cost). Now, I get that this can come across as sounding pretentious, but when you’re spending close to $ 50K, I expect a certain level of service as well. The luxury brands simply offer the service that should compliment your purchase. This is not the case with Jeep and certainly not the case with the specific dealership, unfortunately.
Update/​example:
Another update — September 2015: I eventually got my tweeters fixed — without issue — at Planet Jeep (story below). Go there for service.
But I traded my grand Cherokee in for a Jeep Wrangler Unlimited at this dealership (reluctantly) only because they had the exact model I wanted. Again, sales process was fine. However, I sent my mother in law in to get the registration and inspection and they could not have been more rude or nasty to her. This place is full of classless slimy car dealers despite a very select few.
Further — the tweeters on my new jeep stopped working. It has taken me 3 appointments to try to get them replaced. Didn’t have the tweeters the first time and though I called to be sure they had then the second time (and was assured they did) they had the «wrong ones» the second time. Maybe the third appointment will be the charm?

I have bought at least five new VW’s from Quirk and two Fords from them as well. I have referred at least six other buyers to Quirk dealers as well over the past thirty years. But today I got the worst lying experience I have ever received at their Jeep dealership.
All of these reviews are either a one or a five with most of them one’s. I called and asked specifically to test a five speed Patriot and told Sam, who it turns out is a «manager». I said I would come right up and asked to have the car ready to test as I didn’t have a lot of time and wanted to really check out the car. When I arrived 45 minuted later no one ever heard of me and I was told the car was requested when I called which wasn’t true. Then after twenty minutes of waiting I was told the computer said the car had left the remote lot, which is less than a mile away and, «that it would be here in any minute».
I was left standing there in the dealership with my car blocked by one of their their cars for another 18 minutes when I asked to have the car moved so I could back my car out and leave. While I was out in the lot getting ready to leave the car arrived and I drove it for a couple of minutes not to make the salesman who was handling this mess for Sam not have wasted his time too.
All in all, an hour and a half of wasted time with no apology from Sam. Not the way to do business with me.

I will recommend Quirk Jeep with the highest praise. Not your average smoking mirrors here when getting a new Jeep. I dealt with Miguel. He was very friendly and easy to deal with. No hard sell. Our new Wrangler fit us and the budget perfectly. Do yourself a favor and have a look here if you are in the market for a new car.

In full transparency, this review is for my experience buying a new Jeep Grand Cherokee. I have no experience with service or pre-​owned sales here.
I’m a bit surprised at some of the other reviews. I’ve been to Quirk Braintree a total of 3 times and never felt pressured or uncomfortable
The first trip was informational. I don’t remember the salesmen I worked with, but he gave me all the information I needed and took my information. To his credit I never heard back because at the time I was looking for a particular pre-​owned model and was in a rush. That model never came in.
On my second trip I was much more educated on residuals and decided I wanted a new car. My salesman Rich Mohammed was excellent and exceeded my expectations on price and service. My advice is to know what you want to pay and be upfront. If you have a rational price in mind they will meet it.
My third trip was with my 21 month old daughter to get a sticker and everyone was very nice to us.
I had a great experience and recommend Quirk Jeep Braintree.

There are other options. I left here feeling very uncomfortable. The rates provided were over $ 150.month more than the quote I was emailed. I told them the color I liked, they went through EVERY other color questioning why I didn’t want that.
I asked specifically when they were running rates if they were putting in a hard credit inquiry since I wasn’t ready to buy yet. I was assured they would «Never» do that without my permission. Well, they did. I decided against the Jeep, but not before harming my credit.

I would give zero stars if I could. I have never posted a Unilocal review and have to say that this is the sleaziest place I have ever been. I went to the counter to ask a question about my car registration and I couldn’t get a straight answer out of anyone. Slime ball car salesmen at their finest…

I recently purchased a new car at Quirk. The sales staff was great, very informative and striaght forward (Charlie was the sales person). However I noticed a some water leaking into the driverside floor.
All the issues started once I brought the vehicle in to be fixed for the water leak (200 miles on it). The service techs William and Derek are rude and treat you like an idiot. The driverside floor was wet, so the tech fixed the passenger side seal, why would the water travel to other side before being pushed to the ground. I was also told that once a service tech looks at your vehicle no one else is allowed to (what if the person does not know what he is doing). Eveytime I pickup my car up there was new damage to my car. The hardtop is chipping now, all the bolts on the inside of the car are powder coated, not anymore and starting to rust, looks like someone hit different areas with a wrench, glue all over the place, seals not put back on, I could go on forever.
We were told that once you leave the lot rocks hit the car and chips start, the chips I have on my car could not even been thrown by rocks (roof in the center groves), I was handed touch up paint by the service techs and told to fix myself after they had my car for two days, The rugs were still wet and they told me to go home and crank the heat while the car runs for an hour (instead of them actuallu checking the leak is fixed or them wet vac the floor).
I then talked to the GM Eric Ao, but he just sent me to the head service tech Leon who was useless, no repairs. I am going to seek legal action.
So if you want your car destroyed bring it to Quirk.