Outback Steakhouse

Nicest visit in a while, usually they rush you so fast your food gets backed up on the table. Our server Robert is leaving, he was top notch, hopefully they have someone as good.

As a whole, Outback is going downhill quickly. Was at this location last night and Ihave never seen it so slow, at 6 oclock! Food portions have shrank, quality down the tubes and prices shot up! Half of my wife’s steak was fat and grissle, they ran out of one of the sauces and overall a poor experience.

I went there with my finance the other day and I was so disappointed with this specific location. I have been going to outback for years and I never fell so disrespected in a outback. The service was very slow, I had to leave and went else where. I asked for the manager, she came, she didn’t present herself In a professional manner like the rest of them I have encountered the past few years. She was a skinny blonde, rude, and seem like she had food in her mouth eating while talking to me. In addition to that, they didn’t even have what I wanted in the whole restaurant (crab meat), what’s going on in this outback?

We gave been to this outback several times as it is the closest to our house. The last two visits were horrible. One visit we waited 45 minutes to be sat at table that was never cleaned. There was food everywhere. On the floor and table top itself. We then informed the server who did clean and mom the floor but it did take another 15 minutes for that. I feel the manager should have been the one immediately there to clean and apologize for the staff searing us at an unsanitary table. The next visit we were told 2.5 hour wait time. I just laughed. I will never again visit this outback. We drive into Bradenton 10 more minutes were sat within 5 minutes at a clean table, had great customer service and meal. I understand restaurants fading on long waits but when the parking lot is half full you don’t expect that.

There isn’t much to say about Outback Steakhouse. Sometimes it is decent, other times it is not so good.
Eat there once in a while and enjoy the better times I guess :)

WAIST OF TIME. Is there a ‘no star’ option? Horrible service. SLOOOOOWWWWWW. Waited 10 min for server to come to table for drink order. Sat at least 30 min waiting for drinks and salad. Server couldn’t care less about attending to our table. Waited hour for food ended up leaving without eating.

Saturday night 8:30 place was VERY empty, which should have been a clue, since we just left the one on University that was packed. Server was ok but when our friend sent back a glass of wine due to the glass being dirty and gritty her attitude changed. He watched the server take it back to the bar where the bartender poured the wine into smother glass. She brought it to the table and our friend said he watched them pour it from the dirty glass to another one. She said she didn’t do it and took it back. Then she brought a new glass with new wine and proceeded to say there were several glasses that were dirty. The food came out after what was quite awhile especially considering how slow it was. Two of four baked potatoes were cold. We told her they were cold and she said she could take them back. At this point we just wanted to eat what we had and leave. We never saw a manager regarding either complaint nor did she she make any adjustment to the bill.

Rude staff from hostess to 5 server. The worst food I have ever had at outback. Burnt steak…2^nd steak no flavor

Despite Kevin H’s gushing love for Outback (hey Kev, try using a few synonyms for ‘great’), the service at this location tonight was very substandard. The restaurant was not busy at all and our drinks took 15 minutes for a party of 4, and one was having water. The margarita my wife had was all ice and margarita mix, hardly a taste of liquor. Our friend waited 10 min. for sweet and low for his tea. The food was good. Pricey but no complaints. One of our party asked for gravy for her ground steak and when it arrived 10 minutes later she had almost finished her meal. The seat cushions in our booth had butt cheek depressions with no cushioning at all, painful to sit very long in one spot. Summary: good, expensive food, horrible service. I’d hate to see what the service would be like if we had come when they were busy! Sorry, Kevin H., that’s our no BS review — not great!

We were a party of 11 on the 11^th dinners that were delivered five were unsatisfactory one fish plate was not cooked order and had to be returned one prime rib dinner was delivered was 50% fat and had to be sent back the second delivered prime rib was very very tough and an edible filet mignon was too tough to eat and a sirloin was also too tough to eat and fourth and fifth meant meal the first tasted good but was very tough the overall experience with the management who didn’t seem to care so I will read this restaurant zero star thank you for listening.

We had take away and it was delicious. Ordered online and it was ready when we arrived. No waiting! The steak, soup & desert was awesome! Cooked exactly as ordered! We will be back!

I’ll preface this review with the fact that this is our second time here. The first, a few years ago, was also horrible. Bad enough that it took years before we would try it again. I was in the mood for some prime rib and didn’t want to drive far, so we decided to give it another shot. So my wife and I went here for dinner tonight. Big mistake.
It seemed to start off great. Our waitress seemed very friendly and polite, and our appetizer came out quick and was good. That was the last good thing of the evening.
Before ordering the prime rib, I specifically asked if 1) they had it, and 2) it could be cooked medium rare. She wasn’t sure, so she went to check. She came back and said they could only do medium. At this point I was concerned because that sounded like it was already medium and would likely come out more well done. But she assured me it would be fine and «medium». I said as long as it comes out like this (and pointed to the Outback Medium Definition Picture in the menu, that was fine, but I did not want it well done. Not a problem I was told. I imagine you already know how this ends… My wife ordered some special filet they had that came with a sauce, etc.
Our soup and salad came out and was pretty good, so we were hopeful our past experience was a fluke. Shortly after finishing it, out steaks came out. I could tell immediately mine was well done, since it didn’t even remotely resemble a prime rib. When I cut into it, it was tough and solid gray throughout. Basically inedible to anyone who actually likes steak. The fact that the kitchen sent this out as ‘medium’ was very concerning since they obviously don’t know how to actually cook things properly. It wasn’t even remotely acceptable. The waitress seemed shocked that it wasn’t cooked right and took it back. My wife then noticed her steak wasn’t what she ordered and waited for someone else to come back to let them know.
The manager (I believe) came out shortly thereafter to let me know that the piece of prime rib they destroyed was the last one they had, so I would need to order something else. I settled on the bone-​in ribeye. They also took my wife’s steak back to fix at this point, and we needed to ask the manager for drink refills since both of ours had been empty for about 10 minutes now.
My wife’s steak came out within a few minutes, but I needed to wait for about 10 more before mine did. At this point, my wife was almost done (I told her to start since a cold steak isn’t much of a dinner).
My ribeye was cooked properly (medium rare) and tasted pretty good, so I was starting to feel a bit better about the meal — even though I was going to be eating my dinner by myself at this point. But again, no water refill without waiting and asking for it.
After we were both clearly done, we had to wait about 10 minutes before our waitress came back to take out plates and give us the check. Keep in mind the restaurant was pretty empty and it wasn’t like they were busy running around. I noticed that the manager didn’t bother to comp or otherwise try and make the previous issues right. I’m not one to expect free food, but after screwing up both of our orders, making me pick something else because they ran out, and then having us eat separately, I think a token comped appetizer or desert would have been more than appropriate. But I guess that isn’t something they feel necessary. In any case, we were both ready to leave and call it a night, but after putting my credit card in the folder, we waited another 15+ minutes before I finally had to flag someone else down to take it. Our waitress kept walking by without even bothering to get it.
Our meal wasn’t horrendous, but it was problem after problem after problem, and just very aggravating. They didn’t seem to care about providing good service and the food quality is pretty poor. They’re now zero for two, and there won’t be a third time for us. There are much better alternatives out there, and we won’t be back. I would highly advise other people to go elsewhere if they want a good dinner.

We are freezing here. Regardless of the quality of the food we are so uncomfortable that we want to leave. Told waitress she does not seem to care. AND I have to add… baby dishes and loud lousy country music… never again!!!

Don’t believe the BS reviews, this place is GREAT! Great service, great food, followed by great management! If you want a great steak, fish, or a great cocktail stop here. I go once a week and have never had bad service or bad food!
This is my seventh visit and even with a mixup, Brandon (the boss), fixed it immediately.
#RealReview

We had to send filet steak back, gristle in it. The service was slow and we waited almost 20 minutes for our bill!

Service was so, so-​very slow to bring drinks from the bar (the mojito was pretty standard-I’ve definitely had worse)…but the I was pleasantly surprised with the food. I had a new dish– The Great Barrier reef and was really taken back how good it was. The ahi tuna was seared with a flavorful crust and had a delicious sauce on it. The crab and avacado was the perfect blend and the coconut shrimp were cooked perfect-​shrimp were not chewy and the breading was nice and crisp. The light sauce for each fish really made the entire dish. While the overall experience was just ok, the food was on point. Would come back for this dish again!

I guess people complain for any reason but I definitely had a great, fast, friendly service. The food was outstanding as expected at Outback

I’m surprised that I have the only five star review! We had a great experience at this Outback, the best we have ever had. Our waiter, Jeremy, was friendly and attentive. Our meals (prime rib & baby back ribs) came out quickly and were perfectly cooked. The bloomin onion is to die for! I highly recommend this location!

Went for dinner on a Thursday night not overly busy. But as mentioned before service is very very slow. Our waitress was more worried about chatting with friends at another table than taking care of customers
Saw the same with the bartender more than one patron at the bar area left because she was too busy chatting with a friend. Food was typical Outback my daughter like her ribs and my steak and shrimp was okay. Don’t go unless you have at least an hour and a half.

Stopped here to eat prior to catching a movie. Bad idea! The service was crazy slow. Took FOREVER just to get drinks. I think it was our waitress though because I saw some people that came in after us who were served in a more timely manner. The food… if you’ve been to one Outback you’ve been to them all. Whatever.