I had a email link for $ 20 if I spent $ 125 on a hotwire Hot Rate booking. I used the link and spent $ 248. I never received my discount. I called your customer care service. No assistance. Hotwire is a terrible company with terrible customer service. I will tell everyone I know that you do not honor your commitments. Shame on you!
B P.
Classificação do local: 1 Mobile, AL
THISPLACEISSCARY! DONOTSTAYHERE! Over memorial day weekend I booked a room for 2 nights. Hotels were limited and very pricy so I picked this one for $ 70 a night. I figured the room would probably need some major updating but be clean and it would be ok for just 2 days. After I checked in and paid I drove around the back of the hotel to get to the room and realized that people live there. There were bikes stacked together at a corner and clothing hanging over the railing to dry on the second floor. The room looked clean but needed updating. The bed was a queen and hard as a rock and lumpy. At night there were people constantly walking around and being loud. I wouldn’t leave the room once I was in it. We actually slept with our guns under our pillows. It was a scary place. I cancelled the second night.