Ken Gatschenberger Cooling & Heating

A neighbor recommended Ken based on the work that he does with her son-in-law’s construction company. Ken came within 30 minutes of calling for a semi-​urgent repair on an older heat pump unit which I am trying to make last until the end of the year. He replaced the part that was causing the issue with a piece that was used but in good condition, and didn’t charge me at all for the part. He had to make a trip to the store to retrieve the right part, at which point he could have charged me for over three hours, yet he only charged me for two hours flat. He had also said that if he couldn’t fix the issue, that there would be no charge at all.
This same heat pump had stopped working as soon as I closed on my vacation home this past March (Murphy’s law). I used another local company for inspection and repair, and they ended up charging me almost $ 700. I showed Ken the invoice detailing what had been done, to which he responded that he would have charged $ 260 less for the same repair/​installation. Lesson learned!
So bottom line, Ken is nice, honest, reliable and more than fair — I highly recommend him!!!