AutoNation Ford Bradenton

This place is a complete rip off… really a complete joke… Went in to get keys for a recently purchased Ford Transit connect, these yahoos wanted $ 250 for a key and over $ 100 to program… told me they could cut them for $ 10 a piece if I ordered my own… returned and they looked like they had seen an alien…“We don’t cut keys” is there reply… WTF…these people are the most unprofessional around. Ordered two keys for a total of $ 50 bucks on ebay… took to the «Lockman Locksmith» in Sarasota couple dollars later my keys were done… avoid at all cost this place. they are absolutely clueless… never-​mind I was suppose to purchase another seven Ford trucks at the end of the month for our company rollover fleet… idiots…

Poor experience so far. Huge gap between who needs to address the issues on my pre-​owned F150. Promises are not being resolve and it’s getting pretty frustrating. Like many «I DON’T LIKE TO WASTE MY TIME» they tell me to bring the truck over and they don’t have the parts. Asked for a ride in their shuttle and they took me in my own truck wasting my gas and money. Asked to get picked up and they arrived 45 minutes late. It’s been many days and nothing get resolve. First time buying a Ford and not a pleasant experience so far. Hopefully this gets resolve quick. Staff not seem to care about their responsibilities. Very disappointed!!!

Called for s service appointment to correct the drivers door ajar indication showing continuously on my dashboard and causing all the bells and whistles to sound.
They scheduled my service 4 days after my initial phone call.
When I arrived, I was met by a very nice customer service representative who immediately told me the name of the service technician who would work on my car.
The customer service representative walked me to the customer lounge, offered coffee and cookies. The lounge had leather chairs, big screen TV and plenty magazines to read.
My appointment was 7:30. My only complaint is no one came to advise me of the status of my car and the resolution of the issue until 9:20. It was at that time I found out there was a recall issued on my Explorer for the particular issue I had. I never received a recall notice. While at the dealership they informed me of another recall regarding child locks.
Nice caring employees, pleasant atmosphere, can be a little better communicating, but a very pleasant experience.

Went to Auto Nation Ford after my visit to Sarasota Ford and it was like night and day.
Staff was awesome, found the right car for me and got me out of here in a timely manner.
Unfortunately for me, I did not consult my wife before purchasing and Auto Nation has a 3 day Money Back Guarantee. I was admittedly skeptical, but they followed through without question.
Piece of advice — Happy Wife, Happy Life.
Thank you Auto Nation. Highly recommended!

Not a ringer, just a very satisfied customer who purchased a pre-​owned Ford pickup truck here only an hour ago. My salesman Brett was friendly, accessible, helpful and patient even though I laid a lot of questions and requirements on him. These guys really have broken the old stigma of used-​car sales people by being completely helpful, friendly and transparent without a hint of sketchiness. They got me exactly what I wanted for what I wanted to pay, handing me a great deal on a very well maintained vehicle that I expect will serve my mission of being a full-​time RVer for the next several years at the very least. I am a very choosy buyer with a small army of friendly advisors who helped me learn what questions to ask and what to look for. Every last question was answered, every issue was addressed and the extra time it took to have it inspected and all maintenance issues taken care of was worth the effort.