Alterations by Nora

Hi. my name is Marina, I’m the owner of Alterations by Nora. I see I have two Lady’s on here that were unhappy with me. First I’d like to address JR’S Aka Caitlyn review there is some truth to this… This was A Friday One hour before I closed. so yes I was busy, I had customers waiting on orders… so I was flustered and Tired… I had started working at 3 am… I did tell her to come back at 5… but when 5 o’clock came I was out of it I locked up and started packing my thing and I had my sick 2 years old son there as well… I checked my messages before I left… I heard what message she left and called her right after… I left a message, I apologized and offered to make an appointment for that Saturday … along with a text message. she never replied. I can’t make everybody happy all the time… Im really sorry she felt the need to leave a negative review. This is no reflection of my work only the fact that I am busy. Well that speaks for itself…
Also The other lady that said she didn’t got a call back… unfortunately I’m so busy during the day that it’s hard to answer the phone and return calls in a timely matter. but if you call my shop. It tells you to please call or text me at anytime on my cell if you don’t hear from me… My cell number is on my machine…
I took this business over from my mom 15 years ago. I’ve been blessed with a great skill … I do a service to people that are in need of my help… I love what I do! This time of year is very crazy… I basically take naps. and eat when I can… I love prom and wedding season. It’s very unsettling that I have bad reviews… but note it’s not on my work only the fact that I’m busy…

Walked into get my measurements taken around 4 she said she was super busy and to come back at 5. Ran errands came back at 5 and she had locked the door and left already. Seemed very unprofessional. If she didn’t want to take measurements she could have been honest and told me I would have gone somewhere else for it. Left her a message that was never returned. Would not recommend

She never returned my inquirey phone call. Disappointing.

I had my wedding dressed altered here and I’m very pleased with the results. I went in with a size 10 dress and asked her to alter it to a size 4. It was a very complicated dress to alter with layers of lace and she did an incredible job. The bustle she added was gorgeous and she made it fit me as if I had custom ordered it. The price was much less than the dress store was going to charge me. If you need a wedding dress altered (or any alterations for that matter) you should have zero reservations about coming here. I am very happy with the work she did!