Mattress Firm Boynton Beach

We received an ad flyer for a low priced Sealy queen mattress in the mail so we went in to check it out. The clerk didn’t know which one it was so we showed her the flyer. She then pulled a twin mattress off a rack, put it on a different brand boxspring, and told us that «this is just like the one advertised». So we got to look at a twin version of a queen mattress that we wanted, with a different brand name, and on an unmatched boxspring.
It’s pretty obvious that the ad was a loss leader (that’s a fancy name for bait-​and-​switch) that they didn’t want to sell. Why else would they mail out thousands of flyers with a half page ad for this particular mattress, then not even have it set up in the store.
We shopped somewhere else!

Great experience! Lance was attentive, listening carefully to me. He and I were able to select what should be the bed with the perfect fit. Same day delivery too. Highly recommend.

Amazing, fantastic customer service!!! Peter is great. He is patient, kind and we would buy here again just because of him.

I spent over 40 hours researching mattresses on the Internet, Consumer Reports, and going to Sears, Macy’s, JC Penneys, and other places but was able to only narrow down my choices with help from Justin and Lance. They forced me to lay down and test the mattresses for 10 minutes each while I played with the Internet on my cellular…
Easy choice 1 hour later and I got a fair price! Highly recommend this store.

I felt very well taken care of, a awesome staff (ask for Justin !) all our questions were answered. Would definitely recommend anyone to this store

Justin made purchasing my bed a breeze! He was super helpful and got me an amazing deal. I was in and out with a new bed in about 20 minutes. I highly recommend this store and working with Justin if possible :)

Very satisfied with sales process and mattress… however, the bed frame is a joke. How can you put a frame with no wheels on a queen size bed? I need a hydraulic lift to move the bed. The also, the cups they put the frame on are very weak, and I am sure they will eventually collapse… come on guys.
The same day I emailed them this post, they called and remedied the problem… GREAT CUSTOMER SERVICE!!! Very satisfied …

Lance is a really good guy and got us a good deal on a Mattress.

I bought a Tempurpedic cloud luxe breeze from Justin. He was very knowledgeable about all the products he sells. I did not feel pressured to make a purchase but after all the time he spent with me I did buy this mattress. I fell that I got a very good deal from Justin & Matress Firm. This has been the best investment I have ever made!!!

Justin was absolutely amazing and a delight to work with. He gave us the best deal and even had the mattress delivered within 3 hours. I recommend anyone in the South Florida area that doesn’t want to deal with nonsense to visit Justin at
Mattress Firm! We love our mattress and appreciate the top notch service.

We did not buy a mattress from this place. The salesman/​store manager was extremely aggressive in his sales tactics, I understand his business is to make a sale, but his actions bordered on bullying. First, it is important to note that there are literally 4 mattress stores within a quarter of a mile on this particular stretch of road, and they all offer a low price guarantee. It makes sense that ANY consumer would try and shop around to find out what everyone was offering. Apparently, this is absurd to the salesman, and he refused to help us when he realized we were pricing competitors. Unprofessional. Second, they offer a guarantee that they will beat all competitor’s offers plus 10 percent. When the salesman told me that, I was skeptical because every mattress store has their own brands, and I asked him if it had to be the exact same model. He said no, as long as it was comparable. WRONG. When we found a competitor had a MUCH better deal than he did, he said it was not a similar mattress, despite assurances from other mattress store employees that it was. He refused to honor it because he said it was not similar to their own proprietary brand. Third, they tout that they can beat competitors because they are a large dealer. A cursory look around (to the other mattress stores in the area) revealed that all of the competitors had better customer service, prices, and selection. Do yourself a favor and just go to Mattress Xperts, you’ll get a better price, better service, and a much better buying experience all-​together.

We needed a new box spring so we stopped in. The 2 ladies working greeted us promptly and warmly. We got a great deal on our box spring loaded up in our truck and off we went. Very quick and painless.

Very wide variety of mattress’s at every single price you can think of. I bought a Tempur-​pedic from Samuel Cavallaro and had one of the best experiences I have had shopping in a very long time. He is very helpful and very knowlegeable. He took the time to find the perfect bed for me and my wife. I would recommend to everyone I know to buy a bed from him