TGI Fridays

OK. So me the wife came back to this place primarily because Fridays sent us some coupons that were pretty sweet. 20% off the entire check or one entrée free.
We keep running into the same issue. Slow, Slow, Slow.
this time we were seated pretty quickly and the waiter even came around pretty quickly but you could tell he wasn’t overly enthused about the j-​o-​b. We ordered drinks (a marguerita for the Missus and a smoothie for me). It took forever.
The main food took awhile as well. I ordered my Jack Daniels steak medium which they cooked to almost completely well but it did have the ever so slightest hint of pink so maybe it was medium well. The dessert was good but it involved a heated Tennessee Whiskey cake and a scoop of ice cream so the heated cake had all but melted the ice cream by the time it got to out table.
Here’s the deal. I’ve been to this Fridays about four times because it’s close to my home, because it’s close to the theater, because they send coupons but if I were upper management at Fridays I would seriously be looking at closing this place down. The only thing I can think is that it does a hell of a bar business or goes crazy busy at night.

Server was OK but very stand offish and you could see her thong was pulled up farther than her jeans. Music was loud so you could not really carry on a conversation. Very impersonal will not be returning.

We had a party of around 25 for a paint and sip event that was held at this location. Service was disorganized and slow.
They need to figure out a better method to getting orders and food out… I was there for over an HOUR before my drink came out… which was only a COKE!
I was there for an hour and 20 mins when my appetizer finally arrived.
Not very happy with the service.

My boyfriend just had a horrible food poisoning (vomiting and diarhia) shortly after eating here. He had a butter shrimp and a burger.

Well that was lousy service… server that didn’t seem to care about me, a single diner. Very inattentive. Food was so-​so… and apparently kitchen can’t serve a side of lettuce…

My squad and I were craving Jerrys but they were jam packed! So we walked over to TGIF. The hostess was nice and we sat at the bar to watch the Wizards game. Alex our bartender she was nice and took our drink order fast. I ordered light. Jack sliders, my strawberry daq and Tennessee whiskey cake. My friends ordered wings, pretzel bites and some drinks. All were happy with their order and said they would come back.
The sliders were good a little dry maybe because I had it well done.
Strawberry Daq was very good and not weak as some Friday’s like to water it down.
I saved the best for last!
Tennessee whiskey cake! It’s da bomb!
Spice cake served warm and moist and tasty with caramel drizzled on top and whip cream with vanilla ice cream on the side. My new favorite! They have an option if you want baileys Irish cream. I’ll try that next time.
As for service it was good under the circumstances. I think management needs to have more servers or bartenders on the weekends. How do you have one person working the bar on a busy Saturday night?! Alex was the only one working and was making sure everyone at the bar was taken care of. I read the reviews prior to coming here and took a chance. Glad I did. I found a new chill spot and made new friends as well. Too bad the Wizards lost.

Went on a sat. I use to go to this Friday’s for lunch everyday this place has gotten quit dirty. Our serve was very good and very attentive the table floor and utensils we very dirty wife’s water glass had lip stick on it. The chix fingers and fries were very good as always wife had the grilled chix and it was good also

I would love to describe to food… Buuut the waiter/​waitress never came. I waited 5 minutes to be seated… No hostess… I waited 10 minutes at a booth… Guess what??? No waiter/​waitress… So I walked out. Fix yourself.

Couldn’t give them half a star, which is more than they deserve. Got seated, it took a waiter 10 minutes to take our drink orders. 20 minutes after talking our food order, the waiter told us that bad news: no French dip sandwiches and no French onion soup. Really, 20 minutes to tell us that? Food for 12 came out in 4 groups about 5 minutes apart. One dinner didn’t show up, so we got it to go. Not too sure where the problem is. My guess it the general manager has no clue about running a restaurant, less about managing people, and has absolutely no idea what customer service is. Two and a half hours for a simple dinner that wasn’t anything special. Best thing corporate could do would be to hang a for sale sign on the place. No, we won’t be back!

It’s Thursday night I decided to go to Friday’s for spinach dip. They have none so I had to order something else since I was there for a meeting and was starving. A manager never came over to apologize on behave of the product not being in demand. I don’t think I’ll be back to this Friday’s

No service. No one to seat you. No one the wait you. No one cares if you come there or not. After 5 minutes someone from the kitchen seated us. 5 minutes later no one had come to the table to bring water or introduce themselves. Hate to imagine the food service if I stayed to order. Plenty of people working but… no service

Usually go here on the regular and never had any issues. Went today and after finishing my food saw a roach climb onto the bar. Smh. Never again

The pregnant bartender is the absolute worst!!! I get being pregnant and cranky, but she should save that mess for home not work. In addition to the constant complaining about «needing to take maternity leave ASAP» she walked away while I was giving my order, I’m talking mid sentence forgot what I was saying when she came back! So unprofessional! No greeting when we sat at the bar, just sat menus down and walked away and didn’t address us until about 10 mins later when we called her over to place our orders, No drinks, no offer for appetizers. It was like we were invisible.

My advice to Management — fire the staff and start from scratch. I mean it, the whole lot of them. I’ve never even *heard* of service this bad. While I waited 30 minutes just for someone to say hi (AFTER being seated), the employees were literally eating plates of food in plain view of the customers! My fiancé and I left in disgust and walked over to Longhorn. We, as residents, need to stop settling for poor service or establishments such as this one will continue to hire employees who dont take pride in their work and don’t know the meaning of customer service. I gave them one star for somehow managing to stay in business this long in spite their staff. Stay away from this place.

The only reason this place is getting 2 stars from me is because of our waitress Daniel. Other than that just like every other Friday’s they didn’t have something, this time no Top Shelf liquor at all! How do you have a franchise restaurant with out that? Daniel made our dinner pleasant tho.

First let me preface by saying I uae to work at the largest Olive Garden in the U.S. in San Diego, we were a well oiled machine with overall good management (we didn’t always like them, but we as a team got the job done)
Ok let’s just jump into the bad & ugly first:
1. They do not take reservations for large parties
2. They seat extremely large parties before less than half of their party arrives
3. We needed an area for a party of 12, we were originally given 3 separate tables that were way too far apart
4. They kept talking about they just seated a party of 26… this was some freaking teenagers that was less our party of 12 (like WTF???)
5. Service was slow, even to get our children drinks, appetizers, or food so my son was screaming out the entire night until he had his food. (I’m actually still mad about this right now at 6:18am…I may call you alls Regional Manager about this)
*Educational Tip: When a family comes in immediately ask what the parents would like for the child to eat & drink, parents can starve to death but absolutely get pissed if our child is hungry. We also barley get to eat so putting in the child’s order first when appetizers would normally go in for the entire table allows the parents to feed the child first then enjoy their own meal when their food comes around.*
6. Under staffed on a Friday night… at T.G.I. Fridays??? This was the part that didn’t make any sense & resulted in a domino effect on our entire evening. Management… it’s the second day of spring, use your brains…
7. «We don’t have any Kid’s Menus (obviously no crayons as well)…I blame management for this is well because most of your staff doesn’t even know the Kid’s Menu by heart… I’m irritated again.
The good:
1. The food was on point & the drinks were great (alcoholic & non-​alcoholic)
2. The place was very clean
3. Eric & a pregnant female server were very friendly
If the management at this location was better then they could be as good as the Fridays in District Heights or The Boulevard because the servers would be set up for success. There was a lot of money in our party & you could have easily gotten a tip of almost if not $ 40+ but you focused on a table that was supposed to be 26 teenagers & their party was smaller than ours… smh

Friday’s in Bowie Town Center… I have been to many restaurants and even worked in food and beverage services my own self. This establishment is by far the worst experience I’ve seen with my own eyes. Management is absolutely horrible when it comes down to taking care of their guest.
We ordered a blue motorcycle and it was very clear to everyone’s eyes that it was watered down. We asked for a manager, and the MOD, Jerry was VERY unprofessional in approaching us about the issue. «Whether you drink it or not, it’ll still be on your bill.» I’m sorry that we advised you about your drink that was made very poorly. We bring money to your establishment and this is how you treat your guests?
Thank you Kadija for taking care of the issue after how far it escalated, but if Jerry can do that to one guest, I can only imagine how many more are exposed to this horrible attitude of his.
Yes, one customers voice might not matter too much to your establishment, but I AS WELL AS FRIENDS AND FAMILY WILL NEVER return to this establishment EVER AGAIN. #fridays #bowietowncenter #horriblemanagement #terribleservice

Server was good, and food was better! I ordered a peach mango lemonade, and the jack Daniel platter which had ½ rack ribs/​fried shrimp/​and chicken tenders… it was worth the $$$ and I ate everything. The server we had was attentive and we had a party of five. She had refills ready too!
Food came in a reasonable time it was pretty steady. I would definitely go back

I’ve never been a big TGI Friday’s person, but I was out voted on where to go and we ended up here. Our server was M.I.A for the first 10 minutes after we were seated. She finally came over and was very apologetic. It wasn’t a busy night, but it just seemed that the service was a bit slow.
I decided on the Jack Daniel’s chicken (you can never go wrong when Jack is involved) so that was pretty good. For my 2 sides I had the mashed potatoes which weren’t impressive and the tomato mozzarella salad which was just okay. I can see that they’ve changed their menu up a bit and the prices have gone up since the last time I’ve been here.
The bathrooms were kept clean and neat and once our server became visible, she was rather attentive. The noise in the bar area was pretty loud and a little disturbing at times. It was just a mediocre experience. Can’t say that I would return anytime soon, but it is an option for a quick bite.

Came here with my friend Tiff and we ordered drinks, an appetizer and dinner. The server’s name was Elizabeth and was very friendly! She had a smile on her face and was very kind when we kept taking forever to make up our minds on what to order. Server wise she was perfect!
Drink wise… great! I had a blue hawaiian and Tiff had a fiery apple because they were $ 5 and she was drooling about it all day.
Appetizer wise we ordered spinach and artichoke dip. Would’ve been great except the chips were stale. Ugh. such a disappointment. Problem is we were so hungry that we ate them anyway!
For dinner I had a Cesar salad and sizzling chicken. The salad didn’t have enough dressing, it was like a walk in the desert looking for water. Or Christopher Columbus looking for land! The lettuce was crisp though which was a plus.
The chicken was overcooked and very dry. The cheese helped to not make the chicken taste so bad and the mashed potatoes were great! Then again this is a chain and they aren’t always the best places to except great quality food.
Thank goodness our server was great otherwise I would’ve gave this place 1 star.
Inner fat kid says: Drink with a friend… because friends don’t let friends eat stale chips alone!