Fancier Spa & Nails

Not impressed. Will not return. Tiffany did my mani/​pedi. She rushed thru it, did a sloppy job, used thick nail polish, and did not clean up the edges. Will not return.

I’ve been to a variety of salons. Some I can say you get what you pay for, however this one is in a very nice neighborhood. I experienced the worst treatment ever.
First the lady sat me in the chair with the water running and didn’t come back. She disappeared and when I inquired they said she wasn’t finished with her other client. Well I’d like to have known that.
She finally acknowledged me and I questioned why she disappeared her attitude was nonchalant and borderline rude. I told her you could have at least said you were working on another client and I’ll be back. Mind you she didn’t turn the massage on or turned the water off.
After telling her I’m not accustomed to this treatment she said «you can stay or go it’s up to you. «Needless to say I dried my feet and left!

I have been going to this place for years, ever since it was in market place, and they have always done such a great job. Today I went in to get a pedicure and they didn’t even scrub my feet. Apparently it’s extra for that. Im not really sure how they can charge you for a pedicure when all they do is put some lotion on and paint your nails. I’m really disappointed.

I treated myself to a pedi and full set today. The pedicure was just good. The have lots of options for pedicures. The full set on the other hand not so much. Usually they are a little better but I think they have been slipping a little. The tech got acrylic everywhere, under the nail on my fingers, it was all over the place. Overall I think I’ll give the one more chance.

Do not waste your money. I was a frequent customer years ago at their old location by the fire station. I went here last week and it was awful. The lady did such a horrible job that I stopped her from finishing but paid anyway. In this area there isn’t much to choose from but almost any place would be better than here.

Been here plenty of times. Have gotten pedicures, full-​set, eyebrow wax & a massage. Great staff!!! Good pricing!

Got the sugar scrub pedicure. Really great! Nice massage chairs, seemed clean, male staff member did mine and he was very good.

I just recently moved to Bowie. Love the area. Long story short, looked up nail and the 1^st 3 I called didn’t answer (figured they were closed). Tyler @FrancierNails answered. He was so pleasant! Let me know on Sundays the shop closes early. Tyler literally told me to come to the shop and he would take care of my refill personally. Never, ever had experience customer service like that. Period, G-​R-​E-​A-​T! This will be my regular go-​to spot as a Bowie Resident. Love this city even more! By the way, the Gel refill job excellent!
P. S. past experiences I’ve had and hated when a technician doesn’t use the powder to cover my nail close to the edges near my cuticle. Had to critic and analyze instead of relax. NO PROBLEMS here!

Had the worst experience getting a full set of acrylics there. The entire experience was bad from the start. I was sat down in one spot and after the first stage of filing was moved from my seat, without really being told. A woman that worked there just started moving my purse for me as the man and woman spoke around me. I was barely situated in my new seat when I was switched yet again and put with a different woman. She told me I’d be charged $ 3 extra for almond shaped. I ended up with overpriced, clawed pointy not at all almond resembling nails. Would never return.

I have been visiting Ann at this spa for the past year and I’m hooked. She pays attention to detail, she’s gentle, and the ONLY technician that I trust with my services. I love her conversation, mannerisms, and customer service. As a matter of fact, I’m going to see her tomorrow ⁶⁄₂₁ at 8:30AM.

Been there on several occasions now and it’s always an A-​OK experience, however definitely not a destination spot. I come here when I need a quick pedi and I am in the area, but I have definitely had better pedicures. I feel like my heels could have had more attention paid to them. I just went last week and already I feel like I need to go again. That should not be the case.

Got the pedicure of life from Tiffany. I usually prefer when the men do my pedicures as they tend to give a better a scrub and stronger massage. But hunnnnnay Tiffany went for the gold medal on my legs. I went pretty early like 11 am, so there was no crowd, no rushing and clean. I got the $ 45 pedicure that includes scrub, mint mask, parrafin wax n callous gel. It was funny because when she was scrubbing my legs, it actually hurt a lil, but it hurt so good that I just took it like the G that I am. She had my legs n heels silky smooth with a perfectly finished polish. I shall be back!
My only suggestions is to bring your own nail kit if you can. Not just to this establishment, but any nail place since they all tend to have sanitation issues. Other than that… Go for it!

TIFFANY, I LOVE YOU! You are the greatest! Tiffany has been my nail tech for about 5 years now and I wouldn’t trade her for anything in the world. She is very passionate and very funny. She is a great person to have a conversation with. If she ever leaves there, SO DO I!
Luv u girl!
India

I would never come back here again. I went to this nail salon first thing in the morning to get a gel full set (I have been having a hard time finding the right salon.) The lady that did my nails name was Vi and she was ever nice BUT she did my nails horribly! The acrylic was very uneven and bumpy, she was very rough on my nails after a week of getting my nails done one of the nails just fell off, it didn’t break or anything it just popped off. You would think that since I came so early they would do good on my nails which was not the case.

I don’t understand the positive reviews. From the minute I walked in the door the smell of acrylic was over powering. The ventilation in this place is basically non existent.
I tell the guy at the desk I want to soak off gel polish and get a regular manicure. He tells me to sit at a table. A nail tech comes over and asks what I want. I tell her the same thing I just told him. She then asks if I want another gel mani. I tell her no. So she asks if I want a pedicure. I tell her no just a regular manicure. She pours the acetone in the bowl to soak off my gel polish and takes out the tools to scrape the polish off and the cuticle clipper. The cuticle clipper is in the bag that says its sterilized. But when I look at it I can see someone else’s cuticle clippings. GROSS! I allow my polish to finish soaking off and I tell her that I won’t be getting anything. I pay for my $ 5 soak off and leave. Definitely will never be back here.

Worst experience for Mani/​pedi. My friend and I went here and «left so disappointed. First, we had to tell them to get clean, sanitized equipment for doing our pedis and also exchange used flip flops since there was nail polish all over them Despite the «New Sanitizing Process» sign.
The manicurist never asked what type of pedi that we wanted and was very rude while the other manicurist made my friends foot bleed from «accidentally» using the wrong side of the foot file. Ouch!
Unfortunately, we stayed to endure the manicure. While receiving my mani, the nail brush was dirty and no one could provide us a clean towel to dry our hands. After I return back from washing my hands, the manicurist takes my money without finishing my nails. I asked for «no color» and he interpreted as «no polish» so he quietly left to work on my friends nails as I sat confused in his chair. When speaking with the manager, he told me that I could not get a refund or discount for this visit, but I could receive a discount for my NEXT visit. Really?! After all we refuse to go back. Every time we pass by this place during a scenic tour, we inform all of our passengers where NOT to go.
Update: Three days later, our polish came off. Disappointed. since their service is not guaranteed they don’t care. (They don’t give refunds for poor service or any reason at all)

Absolutely adore Tiffany! She’s been my nail lady for three years now. Always friendly and always there! No one can do stilettos like her. She doesn’t lay her acrylic on too thick either, which is a good thing for me (but my nails tend to break more easily) She doesn’t work on Tuesdays.
Being that this is my go to nail spot, I’ve watched a lot of technicians come and go. The manager Tony can be a real jerk 85% of the time, so try not to deal with him at all. Phil is also a good tech but I only go to him if Tiff isn’t around.
Lack of friendliness from management costs them two stars. Tiff pulls three stars alone.

I was a customer here for about a year because the place is literally walking distance from my house. I was never really pleased with the service, but I continued to come here because of convenience. There was one time I got a gel manicure and after leaving my nails under the UV light for like ten minutes, the polish was still not dry! It was closing time so they told me to come back first thing in the morning. I did and the same thing happened again! I had errands to run, so I had to come back the next day. Finally, after the THIRD unsuccessful gel manicure by the same technician, they switched techs and brought out a portable UV lamp (all of the stations have UV lamps built into them) and I finally got a decent gel manicure.
I have witnessed (more than once) techs take a bottle of acetone, pour a bowl of acetone for me to soak my gel polish off, and then pour the USED acetone back into the same bottle. Also, if I’m paying for a full gel manicure, I don’t think it’s fair to charge me the additional $ 5 to soak off my previous gel manicure. Only certain techs do this, however. And for some reason, my gel manicures don’t last very long. Sometimes I have to come every week when gel polishes are supposed to last 2 – 3 weeks.
The final straw for me was when the tech doing my pedi and gel mani was ranting about how she was thinking about quitting that day because she’s not making enough money. I thought that was a bit tacky and it really took away from my relaxing and pampering experience. I don’t think I will come here anymore, especially since I have found a much better alternative about 15 mins away from me. It sucks since this place is so close, but it’s definitely not worth my money.

Feel kind of bad pulling these guys down a little because they are super friendly and I have had good services here but the last two times were an epic fail and made me switch to the other Fancier up the road at Hilltop Plaza — not the same owners, BTW.
Here’s what went wrong:
I know I sound like the biggest prima donna in the world but I simply HATE the «multiple nail tech» switch up. I want ONE person to do my services, not three. Not because I don’t like the three people, everyone at this place is courteous and friendly, but because if I have explained in detail to one person what I want (and I am not that picky), then I would prefer not to have to do it two more times. Plus, when you get multiple people working on you, then you have to figure out multiple tips. I am simply not good enough with math and do not carry enough small cash denominations on me decide what to tip the girl who did my manicure, the guy who did my pedicure, the girl who did my eyebrows… well, you get the picture. I go to get my nails done to relax… not be freaking out about what to tip to who and when and whether I have enough cash on me.
Second, I sometimes get ingrown nails because of my dedication to high heels. It only happens on a couple of toes but I do take time to explain that, yes, I want you to deal with that. The last two times I went here, and had the nail tech switch, this was ignored which left me with a pretty pedicure that turned into swollen toes within a few days. No, I do not think it was infection or anything having to do with unsterilized instruments but, still… for almost $ 70 and swollen toes because of a couple of ingrown nails? C’mon, guys.
Otherwise, this place is clean and the staff are friendly but those two things just put me off on my last few visits.
I think they got busy more quickly than they could handle and they do give awesome manis/​pedis but I just got turned off by those experiences. Hopefully it was just me.
For now, you’ll find me up the road at the other Fancier where they are less busy and much more careful.

I went here today for a pedicure. I wasn’t sure which pedicure I wanted and decided to try a basic pedicure to see how good (or bad) they were.
The receptionist (a male) was very nice and quickly called for a tech. My tech, Tiffany, was absolutely wonderful! The spa salon was well lit, very clean, and had relaxing music playing. The tools are individually sanitized in separate packets. My tech did not overnip my cuticles. She massaged my feet and legs and I was in heaven. By this point I didn’t even care what the polish job looked like, but even that was spectacular!
I was notified that tips are accepted as cash only, but since I didn’t know this prior to coming in, the receptionist was very nice and actually allowed me to include my tip on my card. I was very thankful because I only had $ 2 in cash and Tiffany was worth much more than $ 2. I generously gave a $ 10 tip because she was very much worth it, I appreciated the receptionist’s rule relaxing, and I’m pregnant so she made my aching feet feel like new!