Ambiance Dental Spa LLC

I really like this practice. The staff is courteous and caring and I trusty hem with my dental health!

Great experience! Dental visits bring me great anxiety, but they were thorough and put me at ease!

Ambiance Dental Spa and staff are all wonderful. Have been a patient since they started and have always been treated first class. The facility is clean and relaxing. Dr. Hightower is super sweet and caring. I see her like that with all that enter the dental office. They have often gone above and beyond to accommodate me knowing circumstances arise. The only thing missing is an offering of tea… the kind that doesn’t drain your teeth that is

Haven’t been to the dentist in years so when I had my first appointment I was very apprehensive! But these people are great! They really work with you and your schedule. The place is very clean and it kind of looks like a spa lol! Definitely will be coming back!

Very nice place to have dental work done. Staff was very friendly. The dentist office was very clean. They have a lounge to hang out in while you wait for your appointment. I did not have to wait long at all before the hygienist came to take me back to her room. The only reason I did not give 5 stars is they wanted 50% down payment in order to «secure» the appointment to get a cavity filled. I thought that was very unusual to pay 50% in advance just to guarantee my appointment. After speaking with the lady at the front desk, she agreed to let me pay 100% when I come back to have my filling done.

Horrible Customer Service!!! Not the dentist however, the front desk people are rude.

This place is great. They are either some of the nicest people around or they take great notes for both medical and personal details to make you feel really relaxed. For example, we adopted a child a year ago. They always ask how he is doing and have asked age appropriate questions (So has he started walking yet?”) These are just little niceties that help make you forget the fingers in your mouth scrapping your teeth with metal toothpicks. Really when I go in there, it just feels relaxed. I have never had to pay any crazy bill due to insurance not covering something either.

Love love love this place! Extremely clean and extremely professional. I initially went in for a cleaning and although it was a little rough I liked it. I later came in for two fillings and a tooth extraction. Can you say scared out of my mind. But the staff was reassuring that it would not be too painful, and to my surprise they were right. I like the staff here, they are very welcoming.
Happy I found my permanent dentist!

First visit today and it exceeded my expectations! Excellent customer service, very professional and on time; I did not have to wait at all. The staff are nice and very personable, I truly enjoyed my visit and I strongly recommend this dental office!!!

I feel very fortunate to have «found» Ambiance Dental Spa,…actually I went based on the feedback provided by Hana P. and was not disappointed. I have also found the best dental hygienist for me, Veronica. I’ve recommended her to my wife, mom and entire family. I must admit, I can be very persnickety but Ambiance has come through for me. Thanks Dr. Hightower!

From the moment I called to schedule my appointment the staff was welcoming. I haven’t been to a dentist in over 5 years and this was by far the best experience I’ve ever had at any dental office.
The staff is welcoming and professional. The dental hygienists answer questions and the ones they don’t have immediate answers for they pass along to the dentist. The doctor came in, answered my remaining questions and explained everything to me thoroughly. They even explained to me what follow up I need and the best order in which to do my upcoming work. I’ll definitely be back; and would definitely refer others to this great place!

I echo the sentiments of the other reviewers who gave this place 5 stars. In terms of dental office experiences, this is the best I’ve had. The waiting area is very spa-​like and all of the staff were friendly and professional. I especially like Veronica because she explained everything she was doing in detail and gave me a tour of the facility before I sat in the chair. I thoroughly enjoyed having the TV on while my teeth were being cleaned because I got to watch Wendy Williams and The View (shows I don’t usually watch because I’m at work) and they were talking about the Solange/​Jay-​Z and Donald Sterling/​Magic Johnson issues. Great entertainment LOL. I have a follow up scheduled in a couple weeks and I’m eerily looking forward to going back to the dentist! *gasp*

I have been coming to Dr. Hightower for years now. I do believe she is Bowie’s best. Often, I will love a doctor and can’t stand the incompetent staff, but continue to see the doctor because of my love for him/​her. That’s NOT the case here. From the very first call or visit to the spa, you will encounter Erica who is arguably one of the most critical parts to the Ambiance Dental «machine.» She keeps everyone on target and on time without being overbearing. If she tells you she’s going to call you back for a late appointment, she will. She’s meticulous and I love it! My husband has a hard time keeping up with his appointments and as such, has missed a few. After having to pay the missed appointment fees (ahem — I’m giving my husband the side-​eye), I spoke with Erica and asked if there was any way that I could be notified about his appointments in addition to him. «No problem!» she said. Ever since speaking with her, my husband has made his appointments or rescheduled them in a reasonable amount of time. I can’t say enough good things about her.
Next stop, the hygienist. They are all good, but I have a soft place in my heart for Melanie. I’ve been with her from the start and I generally prefer to go to her. She had a baby somewhat recently so I did have to see another hygienist while she was out and it was perfectly fine. Seriously, they are all very nice and very informative. No surprises with them. They tell you what they are doing.
Because of my pleasant experience with them, I decided it was time to incorporate our children as well. Until that time, my oldest daughter had been going to a children’s dentist which was very much like a factory (get ‘em in, get ‘em out, stop the crying). That’s NOT the case with Ambiance, of course. Quite naturally, the décor is soothing in and of itself and add all of the pleasant personalities and my daughter was much more at ease. The first visit, there were still tears because she was scared not knowing what to expect. No problem. Melanie showed her all of her tools and what she does with them. Even though that didn’t solve the problem, she eventually just asked my oldest to brush her teeth so that she could watch and sent her home with a little bag of goodies. The next appointment, 6 months later, my daughter was happy to walk in and have her teeth cleaned. She sat down and opened up her mouth like a big girl and Melanie had no problems at all cleaning her teeth. Dr. Hightower came in and did a quick examination and gave her flying colors. She even told her that apples and fruit were better snacks for good dental health as opposed to candy and sweets even though that’s the same thing I say all the time. (Thanks, Dr. Hightower!) It always makes more sense when someone other than Mommy says it. :)
Next stop, Dr. Hightower. She’s as fast as she can be, thorough, and she knows what she’s talking about. She’s got a great personality and she makes sure she has office coverage when she knows she will be out. I absolutely love her!
Last stop, billing. Rita is also knowledgeable and gives it to you straight. If she says that you have to pay X amount of dollars, that’s it. You won’t get a bill later on that says you X amount more. In fact, if she’s wrong, you will end up getting a credit, which I’d rather have than being charged again. Love! Even though she has somewhat of a hairy job, she’s as sweet as pie and makes handing over chunks of money much more palatable.
Oh and for what it’s worth, I love that everyone always remembers our names. We do not feel like client 12 345, they know us by name and that added touch is invaluable. Overall, I love Ambiance and everything about it. This spa is 5 stars for sure.

I love this dentist office. All of the office staff, all of them, are really nice. My kids love this office and never complain about going to the dentist. The office is clean and inviting with TV’s in front of every personalized chair space.

I am what you call a dental chicken. I would rather be anywhere but the dentist. While I still wouldn’t call a dental visit my favorite thing, this office has far succeeded where other dental offices have fallen short, and I have been to too many of them!
In the past I either found a great staff with a dentist that made me cringe in fear for my visit, or perhaps a decent dentist with an awful hygienist, and office staff that made you feel like they were doing you a huge favor waiting on you.
Clarice Hightower’s practice combines the best of all possible worlds. The staff is warm and caring, the hygienists are professionals that make sure your visit is as comfortable as it can possibly be. The receptionist and bookkeeper keep you informed of all your payment and appointment options.
There are two reviews before mine, and the first one has it spot on. I can’t even add anything to it.
The second review mentions a wait of 30 minutes. I value my time too, but I have been in offices that have made me wait even longer. I don’t know what transpired that day but I would bet it was either too many patients coming in late (which will throw the schedule off) or that there were some emergencies and Dr. Hightower made sure they were well taken care of.
For the kind of expertise and service I get at the Ambiance Dental Spa, I would gladly wait if need be. I know that when I do get in that dental chair that I won’t be rushed out just to keep to a timetable and that my needs will be met, from keeping my dental health up to par to making sure I am comfortable through the entire process. To me that is service well worth waiting for!
This office is the epitome of dental offices!

Could it be true? Could I actually be over my phobia of dentists? Have I found an office I can walk into an not be gripped with the paralyzing fear of that dreaded drill, the horrifying anticipation of the moment that nerve is hit, the frustration of walking out not understanding why you just paid hundreds of dollars only to get a bill demanding more weeks later. YES! YES! YES!
Dr. Clarine Hightower is the answer to all my dental prayers!
Let me start with the office. ‘Dental Spa’ about sums it up — a beautiful, warm and cozy office with splashes of Mediterrania thoughtfully placed. The impeccable décor is not to be outdone by the massaging dental chairs and flat screen TVs in every patient area. And for you moms, there is a play area in the back.
Dr. Hightower is a ball of sunshine from the moment she greets you. She is gentle, informative, thoughtful and has an unparalleled bedside manner. She explained every part of the thorough examination and never left my side for too long. When she did, Keisha was there with her own special brand of Happy. Keisha was great at making me feel comfortable and extremely patient-​oriented.
As I sat in the dentist chair receiving a great massage, Dr. Hightower had sent in another staff member to explain every financial detail to me and make sure I understood what my benefits covered and what I should expect to pay out of pocket. (side note: i never received that bill weeks later demanding $ 250 more).
Dr. Hightower fixed an old filling and filled a new one with precision and grace. She was tuned in to every signal I sent and made sure I was comfortable at all times. For a second it felt she was actually holding my hand through it all.
Weeks later, I was reminded of my follow up appointment with a text message and an email which also allowed me to confirm my appointment. When I arrived for my appointment ½ hr late because of traffic, I didn’t have to wait an hour for a moment to free up. Dr. Hightower swished me into to the back and I had the same wonderful experience.
Dr. Hightower and the staff of Ambiance Dental Spa have created the perfect combination of warmth, professionalism, tech and pampering. THEY EVEN HAVE EVENING HOURS!!! I may never cringe at the thought of going to the dentist again.