McDonald’s

I am a frequent McDonald’s customer and I am very disappointed with some recent developments with this store and others in Kankakee Country.
I had a problem with my order at the drive thru. They got the order wrong. I only realized their error once I got home and didn’t complain until the next day. When I went to the restaurant and went in person I was told I can only get my order fixed if I call in the same day. So, since I was notifying them of their incorrect order I was basically SOL.
With this information I called McDonald’s Corporate HQ in Oak Brook, IL and explained to them about the problem. The woman was very nice but explained that the private ownership of this restaurant are allowed to make their own policies like the one I was calling and complaining about. She sent me a coupon for a free sandwich and that was the end of my conversation with McD HQ.
The problem is this; The Linman Family own all of the McDonald’s in the Kankakee area. They own all McDonalds from Peotone to Beecher to Kankakee to Manteno. There is nothing you can do about it besides keeping your money in your pocket and taking your business elsewhere. But make sure you take your business to a different fast food chain due to fact all the McDonald’s in this area are owned by the same people, The Linman Family. Go to the Taco Bell next door, the Burger Kind down the road or White Castle but please do not reward the Linman Family’s bad behavior.
The Linman Family have a very BAD reputation is this area and now I understand why.

I came here today for a car wash fundraiser. I dropped my car off to be washed and walked in to get a lemonade. I stood in line for 20 minutes (after purchasing my drink) and finally walked out without getting my drink because they finished cleaning my car. That $ 15 an hour argument just keeps getting stronger and stronger.

I wish I could give negative stars.
This McDonald’s is THE worst. Slow and consistently wrong. This seems to be the store where they put the employees who can’t cut it at a «regular «store are shipped off to. Today was the topper. I have gotten others food, I’ve gotten my «order» in menu description only, the manager seemed to understand the problem but also seemed resigned to it continuing.
I’m not a big fan of McDonald’s except for the constantly rising in cost coffee, but this store is officially off my list.

Super fast. Cheap. Really unhealthy for body and soul. The benchmark for all that is wrong with the state of food and nutrition is this country today. That said, I’m good for a double cheese burger every few months. Especially when nursing a hangover or in the area visiting the other evil empire, Walmart.

First of all, I think I should mention that I’m not a huge fan of the McDonald’s franchise… that being said I’ve somehow been to MANY of them. They are just so darn convenient (especially for coffee in the morning).
The things that are GREAT about this McDonald’s, and sets them apart from others (hence the 5 star review) is that 1. they are lightening fast. That drive thru moves literally like lightening, it’s kind of incredible really. The restaurant is always clean, smells clean and has a bright interior. 3. The playplace is really large and has a lot for kids of all ages (OK, 2 – 13) and it is super clean. The Playplace has it’s own manager and she is always cheerful and happy, they have lots of activities for kids throughout the year and it’s a great option to take the kids to out here in the winter when it’s freezing outside.