US Post Office

The people are so friendly and kind here. They are accommodating and will answer any question you have, no matter how silly it may seem!

If I could give this place negative stars I would. Employees obviously could care less about moving efficiently. Plus there are only ever one-​two employees working during the busiest time of day. I guess any sort of customer service training went out the window a long time ago. I’d honestly rather take a trip to the dmv than spend another moment here.

Wow! Went back in after my tracking number didnt seem to work, clerk went out of her way to search for my package and find the tracking information! Then I went in with another package and forgot the suite number and again, they found my package and helped me correct it! Also, their flat rate boxes are AMAZING! My textbook was amost 7 lbs and it shipped for only 13 dollars. I got a little extra shipping to cover my textbook which was reasonable at $ 2.75 for $ 100 coverage. Sure the line is a little long and it’s pay for park outside, it is totally worth it for the price and the service. Bravo, way to show the world that gov employees can still provide excellent service.

Seriously what gives?! This place takes FOREVER! I get some people are friendly. I’m friendly with my local postal worker, but my god! There were 3 ladies all chatting it up like they didn’t have a care in the world. It didn’t help that the postal workers here move at snail speed. I watched the line behind me grow to the end of the waiting area. It was nuts. Worst experience ever! Don’t bother coming here

I’ve had really good experiences with the downtown post office, which is definitely not what I expected from prior post office experiences.
The lines here move fairly quickly which is definitely nice when they’re super long. I think that partially this is because there are a decent number of tellers and partially because those tellers really know how to efficiently help you mail your product.
That or when I’m not looking they’re flashing people with one of those things from Men in Black that makes you forget everything and walk away.
… or maybe they ate the people and then flashed me? … maybe this is just all a dream.
Or maybe this really is the best post office I’ve been to!
One particular experience sticks with me over my last several at this location. I was mailing a DVD for the first time (ebay n00b) and when I walked up to the counter with the smallest Priority Express box the teller looked at me with something like pity and said «Is that all you’re mailing?»
«Yes,» I said. «Is this the right box? I couldn’t find anything smaller… should I use something else?» I practically started blubbering because I had no idea what I was doing and there was a long line behind me.
«I think you should use a small bubble wrap envelope — it’s not out there and we have to order our own. Let me go back and grab one for you. In the meantime you fill out this address sticker» which I at that point realized was totally obvious and I’d totally failed to do «and when you’re done just come right back and I’ll help you next.»
From that point until when I was happily on my way out (tracking number included) was probably 5 minutes. DURING LUNCH.
Excepting the possibility that this was all some crazy dream (or the result of the aforementioned MiB flashy-​thingy) I have to say that was, dare I say it, a FANTASTIC post office experience.
Whatever they’re doing for training and employee satisfaction here I have to think it’s good, because while I’ve never quite had the level of service of that first time, every visit has been consistently quick and pleasant.
Go Post Office people! (and whatever devilish alien forgetty technology you may or may not employ)

I had a package sent to my office (address verified over and over) via UPS, which was then transferred to USPS for final delivery. It was out for delivery according to the UPS tracking system during a time-​frame that I was at the office, delivery should have been no problem.
The package was not only not delivered, and no note left to pick it up at the post office, but it was returned to sender as undeliverable due to incorrect address.
We get mail delivered to this office EVERY DAY! I verified the address numerous times, what the hell is going on? Why didn’t I get a call on the number listed on the order? Why was this returned to sender instead of held at the post office for pickup?
Edit: This is for the Boulder post office, as my office is in Boulder, despite my location showing as Broomfield.

This is a really beautiful post office, with lots of old-​fashioned PO boxes. The staff is surprising friendly, there just isn’t enough of them.

Such a small town feeling from this downtown Boulder post office. I hardly every encounter long lines and always enjoy the service.

If there is one place in Boulder where the staff never forgets to take their happy pills, it’s here. I love all the nice middle-​aged postmen that work in this office. Every time I have gone in to ship something, they have always been kind and incredibly helpful. I just wish there was a parking lot here but there is usually street parking in front. I’m used to the kind of postoffice where you wait forever and tell them what you want quick– and better get it right the first time. Not here. They are always providing you with answers to your questions and they want to help you with whatever you need. Sometimes there’s a short wait but when it’s your turn you’re in good hands. This post office gets my stamp of approval!

Sweet sweet differently abled people. Many of them have great hearts and are well intentioned. I must disclose that I am a pure socialist at heart (sincerely). However, I will actually have a party at my place for each step that USPS takes toward the grave. This is by far the worst entity I’ve dealt with in government. EVEN THE DMV beats this shit show!

Long line, short line it doesn’t matter, every time I go into this post office I have waited 30 – 60 minutes. Fine if you don’t mind SLOW.

I went in to get my package as the USPS does not deliver parcels to my area. I made the mistake of saying «mailman» instead of «letter-​carrier.» I legitimately do not understand hypersensitivity to words like that. Yes I am a woman and yes I consider myself a feminist. Still the female clerk decided to berate and belittle me for ten minutes before allowing me to leave with my package. Rude, obnoxious, cruel behaviour that is absolutely unwarranted. Part of any customer service job is overcoming your individual preferences in order to provide the best service. I wish she had been working for tips, instead of to the tune of $ 53k/​year. Beware the female clerk.

The line is ridicioulous and only 2 people working. But once i made it to the counter the clerk was more than helpful and courteous. Have more employees behind the counter and i will up the star rating. Come on USPS hire more people everyone will benefit.

It is completely pointless to write a bad review (or any review) of a post office, because, I mean, what’s going to happen, they’re going to be scared of going out of business? Not.
However, if anyone’s here checking out post office reviews before deciding where to go to mail their packages, here’s some advice: don’t choose this one.
I had a package that
stated was delivered to me, but it never was. I was sent jumping through hoops trying to locate it. I had the tracking number and everything, but all I was eventually told was, ‘all I can tell you is it says it was delivered, so I’m thinking it was delivered.’ Oh really? Thanks, man. You saying it was delivered totally suddenly made my package appear in my hands! No apology was forthcoming — they simply would not admit they lost the package. I would have been all right with it had they just said «we’re really sorry, but we just can’t locate it».
Their setup is confusing — the express and priority boxes are lined up by the entrance so it seems like those are the only boxes they have. The normal boxes (as I found out after I had packed my stuff into a priority mail box) are hidden in a corner facing the postal workers, out of sight of the customers until AFTER they’re gone through the line. Oh, if you want to tape up a box, you better buy a whole entire roll of tape from them, because there’s no free tape at the, um, post office!

I wish I knew the name of the guy who helped me out– he deserves a Post Office Worker Award of the Year!
As an tourist I’m used to getting mediocre service (especially since a lot of Colorado seems to resent tourists in general) but when I walked into the USPS building in Boulder to mail a couple postcards and a book I couldn’t have asked for better service.
The man at the counter helped me get the right mailing envelope for the book, helped me find the cheapest way to ship it to my friend, and over-​all had a really nice attitude about a task that usually stresses me out back home.
Thank you Mr. Post Office Man for your service!!!

As far as Post Offices go, this one is OK, the staff is friendly and helpful and they usually have the new stamps that I want. However, it is almost ALWAYS crowded, with a line of six people or more. Maybe I’m just going at the wrong times, but every time I have been there after 10am, there has been a line that lasted about 20 minutes. Otherwise, pretty standard.