Sew-Vac of Boulder

Very helpful, knowledgable, and a nice guy! Thanks again!

Great service, they took care of our Miele warranty and tracked down some back ordered piece. Vacuum came back like new :)

I went in with my «broken» Dyson vacuum assuming I’d have to leave it and get changed a bunch for the fix. The guy who helped me was wonderful. He offered to take a look quickly and it turned out that the hose was just jammed. He fixed it on the spot and couldn’t have been nicer. I’ll definitely be back if I ever have a bigger problem.

This is absolutely the right place. The person on the phone was misleading or uninformed. The owner was then down right rude. It was an awful experience. Go elsewhere.

I had hopes of taking my sewing machine in for a repair here, within 3 minutes of entering the store, the salesman said he would NOT fix my machine until I got a new needle plate and bobbin case which my needle had occasionally dinged over the years. I knew this wasn’t the reason my machine was broken, but I could see the costs adding up to have it repaired here. I mentioned that maybe I should just get a new machine since the repair was going to be expensive and he was more than happy to start on the sales part of his job, selling me a Baby Lock. I took my machine elsewhere, it has been repaired and runs like new AND I didn’t have to replace the needle plate & bobbin case.

These guys are great! I have had issues with my sewing machine twice in a month, and they fixed the problem in less than five minutes. They are very courteous and friendly, and very knowledgeable about every kind of sewing machine on the market. They carry just about every kind of sewing machine. Also, I love the fact that they are a family owned business. Great job… I would highly recommend them for all of your sewing needs!

Don’t go anywhere else to repair your Vacuum! I decided to stop in to see if they repaired Dyson cordless Animal vacs. Not only were they delightful to work with — they fixed my vacuum ON THE SPOT! Awesome place!

I brought my vacuum here for a small repair. The motor and suction were working well but the height adjuster was stuck. Ross (I believe this is the owner’s son) looked at it briefly and told me that a necessary part was broken, that it was no longer made, and that I should buy a new vacuum. I asked if I could buy the part on eBay but after he went to the back room for 20 seconds to «check on eBay», he said it wasn’t listed there or on another site. He proceeded to try to sell me a new $ 699 vacuum. I took my vacuum to a different store, which was in the process of going out of business. They took it apart and determined that there were no broken parts. It just needed some adjusting and cleaning and they it fixed in 20 minutes for $ 20! The guy at the other store said that Sew Vac has a reputation for cheating people.

These guys are great. Not only did they help me realize there was nothing wrong with my sewing machine (user error), they didn’t charge me for the time they spent to figure that out. I highly recommend them.

Finding a reliable vacuum repair shop can really «suck»! Fortunately, the staff and service here «blow» the competition away and «bagged» another satisfied customer ;-)
I only needed a new belt and was out in 10 minutes. The associate installed the belt, tested it, and gave the vacuum a much-​needed cleaning for only $ 9! I can’t speak for the sewing side of the business or the sales, but my repair experience was friendly, efficient and inexpensive.

Great place and they were very knowledgeable about their vacuum cleaners & sewing machines. I went there to fix my house vacuum cleaner they were so helpful and kind. When a get a better vacuum cleaner I’m definitely going to come to them in the near future! Very Boulder, Very Wholesome Staff with a great sense of humour.

Great store, really loved the people I’ve talked to here! They were very helpful and thoughtful, plus a 60 return policy is unheard of.
Yes, the vacuums are expensive but I’m now 6 months in on my new one from them and it has not broken. The trash you buy at target is just as expensive in the long run… I’ve gone through 6 vacuums in the last 5 years, total waste.

All they want to do here is sell you on a new machine. Dropped my machine off and was told it would be a week. Then they called after three and said it would be a few days. It’s been months. It’s still not done. It was a tune up not a rebuild. I’m irate.

I cannot say enough positive things about this business. Every employee is so friendly and knowledgable. I was just in today to see about getting a tune up for my ancient sewing machine. I didn’t end up getting the tune up today, but the gentleman assisting me did not change his helpful attitude when I said I was not going to spend the money at that time. The time before this, a woman helped me with a threading issue. She sat down with me and provided friendly and casual service and conversation. I leave this place feeling like I’m glad I spent a few minutes of my day interacting with these folks. You’ll have my business always!

Boulder’s Sew Vac is a gem of a store! Jan, Ross and Karen were so attentive, professional and friendly, I didn’t feel at all weird about going in 10 times while shopping for a new machine. I rented a Janome for 2 weeks, they tuned up my old Brother and I ended up with a Baby Lock Ellure Plus after hours of patient demos and Q&A’s.
They have a huge selection of amazing sewing machines and vacuums and are not too busy to help with countless questions. I enjoyed every visit!
I highly recommend coming here if you’re in the market for a new machine — EVEN IF YOU’RE DEAD SET on a different brand! I am so glad I came in and I love my new machine!

Ross did an exceptional job of helping me out with a reconditioned sewing machine I purchased at Sew Vac more than ten years ago. After a few minutes of tinkering, it was as good as new.
Great service every time.
Thank you for being a long time family business in Boulder.

Went in for a quick fix of my sewing machine and had very friendly, knowledgable and quick service. The service guy even offered to carry my machine out to my car for me. This kind of customer service reminds me why I like local businesses so much and want to support them.

I went in today, four days before Christmas, because my machine broke midway through several Holiday projects. Ross was super and fixed my machine in 10 minutes! While he was at it, he replaced the damaged needle for me and taught me how to oil my machine. I only had to pay for the replacement part and then he carried the machine to my car for me. I highly recommend going here if you have a sewing need.

Tim and Ross did a great job with helping me find a sewing machine that fits my needs. Their service is very professional. Tim was very reliable with phone calls to keep me up to date. Their prices are competitive with other businesses in surrounding cities, despite being centrally located in Boulder. Ross even took the extra time to sit down and give me a crash course on the machine. They made sure it could handle the heavy duty work I needed it to do before buying it. Sew-​Vac goes above and beyond. Don’t waste your time going anywhere else.

Nothing but the best from this company! There is no other place I will buy my machines from! The customer service and repair service is top notch! We have been going to this family owned store for 25 years! We have bought vacuums, a sewing machine, and an air purifier from them.
I bought my Babylock sewing machine years ago and have taken it in only once for minor service. Whenever I have a question on the machine or need a new foot they are always more than happy to help! I have even gone in with a pattern for a dress I was having trouble with and they have helped me with that!
I also purchased a IQAir air purifier from them. After doing many hours of research I knew this was the best, and Sew-​Vac carries only the best. This purifier has saved us from many hospital visits, doctor’s office visits, and hours on oxygen with our son who has lung issues. Whenever I need filters they always have them in stock! There is no waiting with this company. As a mom who never has a spare moment, this makes them rank high in my book!
I will always try and support family businesses as their customer service and care for the customer is much better than any corporate owned company. I have referd everyone I know to this company and will continue to do so.