Rocky Mountain Dermatology

I have never been to a doctor’s office that felt more like a spa. The décor is lovely and so is the staff. You know they care by how they treat you. Dr. Scatena is thorough and gentle. You never feel rushed, and she takes particular notice to answer all your questions. This is the best dermatology practice I’ve been to in Boulder. The other offices were more like going to the dentist.

I have been a patient of Dr. Weber’s for almost two years now and have always received great treatment by her, all the assistants I’ve met, and the front office staff. Dr. Weber always takes her time to answer my numerous questions and never makes me feel like I’m just a number to them. Sometimes they can be booked up for several weeks (that’s why I’m giving them a 4 instead of a 5, although it’s not any fault of theirs that they’re so popular!).
My fiancé has been going to Dr. Scatena for about the same time as I’ve gone to Dr. Weber, and he’s had much more to be done over the years. Same with Weber, Dr. Scatena answers all of our questions every time we go in, she lets me sit in the room during his procedures, is incredibly patient with me worrying about him, and ultimately makes me feel much more relaxed about the whole thing.
My fiancé and I have only ever been in for investigating moles/​freckles and the like, so I can’t speak to their other dermatology services like skincare, but I would still recommend them to anyone looking for a first-​class dermatologist in Boulder.

Dr Scatena is great but the policies of her office are not. I had an unpaid balance of $ 100 because of a billing screw up and they would not see me unless I paid the balance up front. This is after waiting for over a month for an appointment. I have a potential serious condition and now I will be looking for a new doctor. Thanks for nothing Rocky Mountain Dermatology. Great to know that you care about $ then the well being of a patient.

Never even met a Dr! Booked an appointment with reception– after having to over 20 days to get an appointment. My appointment was set for 8:30am, I told reception I would be about 10 min late because I have to drop off my son– she told me on the phone no problem. I arrived 10 min late as expected and was told they wouldn’t see me. They weren’t EVEN nice or apologetic! In fact down right rude.
AND to top matters off– I was 10 min late despite the fact the office was COMPLETELY empty and there was the biggest snow storm the night before– I actually thought I made great timing considered most of the roads hadn’t been plowed. Perhaps Dr Weber is good but the front desk was BEYOND rude. I am a new patient from California– I am shocked. Zero customer service.

I do believe this will be the last dermatologist I will ever see. Dr. Scatena and Dr. Weber are FANTASTIC. They are very professional yet friendly and approachable with questions or concerns. Dr. Weber’s routine skin exams are very thorough and left me feeling like she really cared about my well being. She asked loads of questions and made very strong recommendations for the use of sunscreen.
My kids have seen her for wart removal and they didn’t dread it at all. She handled them so well and put them at ease.
I am so happy I found this practice.

I and several family members have seen Dr. Scatena and Dr. Weber for various, minor dermatological issues for about the past year. Both the doctors are very professional and friendly and good at explaining their findings and answering questions.
The rest of the staff (assistants and receptionists) are also professional and friendly. The exam rooms and waiting area are modern, clean and comfortable.
It can take awhile to get an appointment, but is usually not too bad if you don’t have a preference for one doctor.

Dr. Scatena is top notch as is her staff — esp Jerry-​lyn. They are so thorough. The office is really nice and the best part is they have 7AM appts — great for people who actually work! I’ve had multiple moles removed here and there is always scarring. This Practices mantra seems to be it’s better to get the entire mole off and mitigate any melanoma and sacrifice a little vanity. They call immediately with results and explain everything is great detail. The office is a little hard to find but park in the lot off Spruce and you’ll see the building.

Can’t even talk to someone! This review is not based on Dr. Scatena herself, but on the terrible customer service, although she should probably review her phone procedure, because that can make or break an office.
Ok, this is ridiculous. I’ve had a rash under my eye for a while now. I looked for a dermatologist based on these reviews.
I called RM Dermatology four times in the last week on different days, and different times of the day. A woman answers and directly puts me on hold. I was on hold for 7 minutes, 3 minutes, 12 minutes and 8 minutes. All these waits included very very loud obnoxious music. I hung up every time because I could not wait this long, I have things to do. Today, I decided to call and wait on speaker phone. The woman answered at almost 7 minutes.
The next appointment was over months away, it didn’t matter that I had a strange rash. I wasn’t going to wait 2 months to find out what it is.
She suggested I call Mondays and Wednesdays at 7am (?) to see if there are any cancellations. How stupid is that. I have a rash people!
So, if you have a few months until you want to see a doctor and love loud piano music on hold for long periods of time, call here, if you would like to see a doctor sooner call elsewhere.

If you are looking for seriously awesome, attentive, top-​notch dermatological care — (esp. if you are a woman) look no further.
One weekend, I developed an allergic reaction to a different doctor’s perscription. By Sunday night, I had a serious and painful situation by and left a message at Rocky Mtn Dermatology that I was seeking urgent medical attn. *I was not yet a patient.
**I was called back 8 am Monday morning and in the office receiving medical attention by 8:30 a.m.
The degree of friendliness from all of the staff, and complete competency — (medical mastery?) on the part of Dr. Scatena and her thorough medical assistant was highly reassuring. There is no sense of being rushed in that office — just complete attention to detail and top notch medical care.
The office is wired to send prescriptions to pharmacies in real time– during your appointment– so that it will be ready for pickup by the time you make it over. How thoughtful and efficient!
Later that week, on Saturday, I noticed a change in my situation that I was concerned about. The office was closed so I left a message. Dr. Scatena called me back three times from her cell phone to return my call — despite speaking at a conference that day— again providing thorough, patient care and medical advice.
I have been back to the clean, peaceful office maybe three times — I feel like I am in the best, possible care. Dr. Scatena — and her staff– are the best you’ll find. Can’t thank them enough.

This is no regular doc’s office with white walls and flourescent lighting. The name truly fits — Walk in here and you’ll feel as though you’re in a cabin in the mountains. The front desk is adorned with aspen tree logs and there’s a massively huge and beautiful photograph of a mountain lake surrounded by the rockies just behind the desk. The receptionists and NP were as friendly as ever, and the atmosphere inside was relaxing and welcoming. Dr. Scatena was friendly, helpful, and knowledgeable as all great doctors should be. The intake was done with a touch screen laptop, a little bit of high tech convenience for all involved. Really glad I found this place– if I had my own practice, I’d get inspiration from this office– patients should really feel comfortable and welcomed at the doctor’s and Dr. Scatena has done a great job of making sure they are!