Premier Members Credit Union

This review is based on their loan service. I am extremely disappointed with PMFCU. I have a loan through them for a recent motorcycle purchase since it was the service the dealer offered.
My main complaint is their lack of payment methods. On an introductory loan letter it says choose the payment option that best suites your needs. The options are online banking, visit a local branch or mail a check. The letter tells you to call the 303.657.7000 number to setup an account. It is difficult to reach a customer service representative and once you do finally reach a representative they are unhelpful and rude.
Come to find out, the online payment option only is available if you bank with Premier members, leaving the only payment options to visit a branch or mail a check. To me this is a big disappointment. In this day and age why can’t I pay my bill online through a e-​check or debit card. For these reasons I would not recommend their service for a loan unless you bank with them as well.