Peak to Peak Paragliding

I booked and paid for a trip via their website on 5.1.13 and I still haven’t been able to line up a flight. I even helped Kay trouble shoot an issue with her website. As soon as I booked, it was completely up to me to try and line up the logistics of the ride and I’ve been emailing for all this time. The hang ups haven’t all been their fault as we did have a delay due to my wife dislocating her shoulder, but I can tell you that I have to try and email/​call to every time we try to line something up. The last time I tried to line something up, I was passed to John, who emailed me a day he was going out. I immediately emailed back and told him we were working that day but could take off the next day. He never responded.
When I booked a hot air balloon ride (with a different company) for my wife and I, I was contacted immediately with instructions on when we’d fly and what we’d do in case of weather delay (which happened and we flew the next day). Not he case with Peak to Peak. I booked and that was about it. I never heard from them until I reached out to them. Even then, I’ve had to repeat multiple times how many people I paid for and what dates I’ve paid for.
At this point, I feel like I’ve been completely taken of my money.

Why would anyone deal with people this rude? Can’t even get to the sport when the response is «…you should watch my twitter feed, i’m too busy to deal with you personally…». Really? I’ll tell you what you should do…
Run — run away and go elsewhere!

It’s a wonderful to have the experience flying as a bird in sky! For the tandem paragliding, it’s totally not scary but just enjoy the beautiful scene!