We called Sprague to take care of a mice problem. The technician who came to the house was very nice but the problem was never resolved. They kept saying it was taken care of, yet every time we let our cat go into the lower level of our house, she would come up with a mouse within an hour. They said they would keep coming back until the problem was resolved but they did not. We feel it was a complete waste of money. I would not recommend this company.