Paul Davis Restoration

Never did I think that I would need to be using a mitigation/​restoration business following a kitchen fire — but did! To be honest, I was VERY hesitant to contact an outside company to handle what I thought I could do myself for cleaning smoke damage– I was wrong; I would still be working on this to this day if I hadn’t called! I can not speak more highly of the quick and professional service that we received through the entire process. The team came to our home immediately prepared to work and began all levels of the mitigation process. They were professional, precise, deliberate and organized. Our home was spotless, our expectations were exceeded and the communication between insurance company and Paul Davis was seamless. Definitely recommend them in the unfortunate case of a home fire!

Not a great contractor experience, maybe my expectations are too high. The person who showed up didn’t know what he was here to do, once I told him what needed done he said he needed to talk to his boss to be sure because it «sounded like a difference in opinion.» No it was not I had the quote and I am the boss when I am paying the bill!!! Phone calls were not returned when I needed follow ups and notice was not always given when someone was going to show up at my door. Attention to detail was not a top priority.