Mu Lan Footspa & Massage

Great massage, great price, but I have to take off a star because of the noise. There isn’t any separation from the noises of the front desk which really takes away from the relaxation of your massage.

I’ve been here before and had a fine experience but felt the need to write a review because of my last time there. The guy who did my massage was RUTHLESS. I know that these massages are typically firm, but this was painful, so painful. I jerked my feet away multiple times and he didn’t let up. These people barely speak English so I couldn’t communicate that it was too much. I should have left, and that’s my fault but I was sore for a week and think something was put out of place as the next two days I had a terrible headache, and my neck was so sore I could barely hold my head up. I felt AWFUL for a whole week, sore and bruised. I will never, ever go back or probably to any foot massage place again I felt so awful.

$ 30 for a 60 minute foot massage that’s really more like a full body massage with your clothes on. I loved it. He started with a cranial massage, did my neck and arms. I never realized how neglected my head and hands are…
The guy who did my massage was thorough and cognizant of what I asked for. And had really soft hands… I feel weird writing that, but I loved it! I guess they massage your butt muscles as part of it, so make sure you tell them NO BUTT TOUCHING and they’ll be respectful of that.
My one gripe is the walls of the rooms don’t reach the ceiling, so you can hear people coming in and out, and talking. I suggest they put a sign out that says «shhhh. Don’t speak so loudly» because my friend and I could hear a couple talking about stuff they probably didn’t mean for others to hear…
For $ 30 it was great. Skip massage envy this place is better.

The masseuse did not knew what he was doing. I am a regular customer here. I can attest on how this place is going down. I came out of the massage with in 10 mins. It’s not soothing at all. Lack of communication is one of the problem I see. Need at least one person who can speak or atleast understanding the language.
Over all, I wouldn’t come here again.

I’ve been to Mu Lan Foot Spa about 6 times, the last time being this past Sunday. I hadn’t been in about a year and decided to read some reviews before going again. I’d never had a bad experience before but wanted to see if anything had changed. The reviews were mixed, so I decided to go and give it a try. I must say, I’m perplexed at the bad experiences people have had. Once again, I had a great massage. I was seen right away, there was no lingering when emptying the water, and the massage was perfect for what I needed. I’ve had both men and women do my massages and I have no complaints about any of them. Can’t complain about $ 30 for an hour (or 50 minutes as some people complained about). Still a good deal. Plan on making this a monthly visit.

This foot spa is one of my favorite places because of the great service and fair prices. I come here regularly to get my toes and nails done.

This is my first time visiting a place like this, I didn’t know what to expect, but left feeling relaxed! I did the 60 min reflexology for $ 30 — so inexpensive but worth it! Started with a head massage and then arms, then feet. Then flipped over onto back for a back massage. More acupressure than European massage. Not «relaxing» but more like working your muscles to a relaxed state.
I was suffering from a migraine and this did make it a little better. Room was pleasantly dim, and decent relaxing music. Not much communication, which is awkward when you don’t know what you are supposed to do but I figured it out. At one point I thought he was done, but he came back in the room to finish on my shoulders and neck.
You leave your clothes on, your hair gets messed up — so just be prepared! I thought it would be more like acupuncture where you tell them what ailments you have but they just dig in and do the whole thing. If you are ticklish or have a bad back you may not enjoy this as much.
Easiest to pay by cash I think.

One word: LOVE.
THIS IS HEAVENLY. the bf and I came here after a long day on our feet and they rubbed our feet for 30 mins. It was amazing and inexpensive. Very relaxing experience, and I have a hard time staying still for very long. I think my man fell asleep during the foot rub.
It was really cool because we got to experience this massage in a private room with two chairs, so it felt more like a couples massage– something we were doing together rather than individually.
He said «umm we have to come back here like once a month» and I totally agree!

This is how it all went down — showed up for a foot massage, got ushered to a cubicle after ensuring there was somebody to help me, made me wait for about 10 minutes because the help was busy helping somebody else. Halfway into the massage, just when my back was being worked on, I was told that I was out of time and if I could pay an extra $$ for additional 15 minutes. I acquiesced as I needed my back massaged but ended up feel cheated.

I have been to several Foot Reflexology places in the puget sound and this is my favorite so far. I went here for the first time the other night with my boyfriend after our normal foot massage ‘spot’ ended up being booked for the evening. I am so glad that it was!
The first thing I noticed about Mu Lan is that there are separated rooms with one or two chairs in each, as opposed to one room filled with chairs. The second thing I noticed is that because of the separation, I never felt like I was taking part in an assembly line for massages. Sometimes in the wide-​open reflexology places, I feel rushed by people constantly coming and going, walking around rows right next to me, and the employees always bringing in and out water for new patrons. Overall, I would recommend coming here to get the best bang for your buck!

Should have read the other reviews before spending money here.
Went with a girlfriend last night. Start to finish this hour massage was 57 minutes, subtract five minutes for when the guy left the room for five entire minutes to dump the hot water. Also left again to go get a hot moist towel at the end. I figured I got 50 minutes, and yes — they switched off «therapists» halfway through.
Normally these places are tough, thorough and leave me in bliss, however these two people couldn’t stop whispering to each other. Just non-​stop yammering. If two people come in for a massage together and don’t even speak to each other, why would you ruin the mood by talking the whole time?
Then they asked for the tip. Maybe they should just let people hand write in the tip amount and stop asking in front of the person that just massaged me. Annoying.
Won’t be back.

Worst place EVER! I’m a frequent foot massage client and thought I would try this place. The guy massaging me has no clue on what to do. I almost walked out as it was such a waste of money.
Instead of feeling relaxed and happy, I felt angry and couldn’t wait for the massage to be over. I had to tell him Several times, harder and stronger during the massage and he really didn’t know what to do. SSSSOOOOO BBBBAAAADDDDD

The worst massage I ever had. I used to like this place. I even recommended to my friends to go there before. But the last few times was disappointing and today was so bad… bad enough to write a review on Unilocal.
I took my daughter with me, so we were in the same room. The lady who gave me massage had no clue what she was doing. She was under training and inexperienced, so the other massuse was constantly whispering to her what to do next. She kept pressing or rubbing wrong spots for the entire time. It was unbelievably bad! I only stayed there for the entire time because my daughter was w/​me and she seemed to be enjoying it. If I were by myself, I would have walked after 10 minutes. The front desk lady was nice about it and gave me a $ 10 discount but it should have been free. So BAD! Seriously, it was bad. Really bad! I should have asked her name, so you can avoid her if you go there. She was maybe late 20, curly hair and skinny…

One of the worst massage of my lifetime. It was so bad that I was literally waiting for my 1 hour to get over, a waste of my time and money.
The girl put so much oil on my body that her hands were sliding from top to bottom. She had no idea how to massage or what is massage all about. They should close the shop and get lost. What a waste!!!

I realized why I like this place so much today after having a massage in a nice spa yesterday and then joining my husband for a massage here today.
There are places you go to for the service and there are places you go to for the experience. You can get a massage at an upscale spa which will require at least a week or two advance appointment made, then will pamper you in their fancy white robes and super comfy slippers, serve you cucumber water, almonds and dried fruit, have fountains and water streams running throughout, playing sounds of birds and the ocean during the session to help with further relaxation. Oh yeah, and the massage. They’ll give you a massage which is nice but more than anything, it’s the pampering that was your favorite part.
And THEN there are places with open ceiling rooms, where you can hear the people next to you, located in strip malls next to your favorite sushi hole in the wall, a place which requires no reservation and can always get you in immediately, has a punch card with a free service after 11 visits just like your fave coffee drive thru, has Costco candies and dixie cups next to a water dispenser, digs which are nothing fancy pants like the other spas and music? You’re not even sure there is music playing! But the massage? Best damn massage you’ll ever get!
Don’t get me wrong — there is a time and a place for both experiences, but the experiences are just very different. Recently for me, after having a stiff back and neck, I was really looking for great SERVICE in this case and while I thought yesterday’s massage was decent, it paled in comparison to what I had today at Mu Lan. Every kink, every tightened muscle, all my soreness was completely worked out and I left there feeling completely brand new vs. feeling nice and pampered like the day before. I cannot lie — I was still very stiff after all that wonderful pampering.
So it occurred to me this is why I love to come here if I’m in need of a good massage. If I want to be baby’d and zen, then yes, I’ll have to shell out triple the money to get that but let’s be honest… Mu Lan will win my cheap ass over almost every time for the INSANELY amazing and effective massage I know I’ll get here.

I have been coming to Mu Lan Footspa about once a month for the last year or so. The last 3 times I have been here have been disappointing enough for me to write this review.
What I like about it is the price and the general atmosphere, it does have a cozy feel with the dim lighting and relaxing music. The chairs and blankets they cover you with are comfortable and the warm foot soak in the beginning is nice.
I went solo about two months ago and paid for the 60 min foot massage, he was done after 45 minutes. Not sure why, just ended it early and left.
The next two times I went with someone else and was in the two chair room. Both times we had the same two male masseurs. They whispered to each other in a non-​English language and were laughing. Were they laughing at us? It was a little weird. The last time I went, I swear they were talking to each other for about 75% of the time, it was very distracting and I felt that the quality of the massage went down by their being distracted in conversation.
I have also been when there were kids there and it was a little distracting, but having a young kiddo, I know it can be hard to balance work/​family and childcare is a challenge at times. They need to work on having the kids stay in one place and try to keep them quiet. The way the rooms are with no ceilings, you do hear everything, so it was also distracting the employees having loud conversations at the front desk during my service.
I agree the tipping thing feels weird. They stand their waiting for their tip. This last time I only tipped $ 5 on the $ 30 massage, which isn’t horrible. I usually tip more but was a little ticked off at their chit chatting during the massage. I felt a vibe from them that was like «only $ 5». It was a weird vibe.
I hope they read this review and realize they are losing regular customers with these practices.
All said, I am thinking I might start going less often and getting a «real» massage with a licensed therapist that doesn’t talk to someone else while giving me a half assed massage service.

This was my first experience ever going to a Massage spa. My sister mentioned her satisfaction here a few days before so I decided to try it out for the first time ever.
Location was right off the main road, easy to find, plenty of parking. We all got the one hour $ 30 massage. Rooms were small but separate and semi secluded, which I liked. The atmosphere in general was quiet, with some nice melodies playing.
Something I did not like was the temperature. It was COLD! It was more comfortable outside than inside! It did not make me feel relaxed, just left me shivering. They do give you a blanket and a nice warm foot bath to start off with but I just could not shake the cold feeling.
The massage itself had some up and down moments. Sometimes, when the guy actually used pressure, it felt very nice. Other times, instead of pressure, he would «hit» me. Not hard enough to bruise or anything but I’m a petite girl and it wasn’t the most pleasant feeling. Not at all what I thought a massage should feel like. Once he smacked my back so vigorously, I almost could not breathe. At one time, I actually thought to myself, «Does this guy hate me or his job and is taking it out on me?!»
Another uncomfortable situation was at the end of our session, while ringing us up, the guys stood there waiting, looking at us in expectation for a tip. The lady ringing us up was nice but also ASKED us how much tip we wanted to include in the bill. I’m someone who normally tips but to have them waiting and expecting is kind of a different story. Just overall uncomfortable.
From what I’ve seen and heard, the price was fairly cheap for a one hour massage but, it wouldn’t be a place I would think of going again soon.

Very bad. I came here with my brother and sister-​in-​law for an hour of R&R.
Sister-​in-​law: Had scratches on her arm, and the guy was tickling her instead of massaging her. She was FBing throughout, which is defining of our experience if we are facebooking during a massage.
Brother: It was his first time, and he was not happy.
As for me, I got a chick who was OK. about 20 mins into it, a child was crying and my massage stopped for a while. Finally it restarted again, but when I opened my eyes it was another masseuse. Which is fine, but I lost those moments where she stopped… and we all know that every minute counts in a massage. They should have given overtime.
Note: A baby crying is the most stressful thing to a woman’s ears. That’s a fact. I am understanding about the child crying in the place, but other clientele may not be.
A.W.F.U.L.

My friend and I stumbled into this place, crossed our fingers and hoped for the best. We were not disappointed. We walked in and were a little hesitant at first but the welcoming lady at the front gave us a tour and showed us to a room that has two chair/​recliner/​bed things. She said we can go at the same time and be in a room together. Ok. We asked for the foot massage.
The foot massage is an hour long. ½ hour full body reflexology massage and ½ hour foot massage. Amazing. Best $ 30 I have ever spent. Yes you read that right it is $ 30 for a full hour.
They offer a variety of different types of massages. They are all very well priced. The atmosphere is quiet, calm and relaxing.

After being sent home from work late in the afternoon on my birthday, I tried to get a same-​day appointment with massage therapists but wasn’t able to find anyone who was available, and a lot of them take every Wednesday off. Luckily I found this place on Unilocal.After comparing to the other massage palace, I realized I had been looking exactly for this place.
The receptionist tried to make things easier for me. I initially booked for 30-​mins full body massage and 30-​mins reflexology, but she recommended me to do a 1-​hour full body massage and they could arrange for the massage therapist to spend more time on my feet; that way I wouldn’t have to move from the room then to the chair (for reflexology). Also, it wasn’t a hassle at all when I asked them to move my appointment from the Redmond branch to the Bothell branch. They took care of it immediately. For the record, they take walk-​ins but recommend you book first so they can make sure a therapist is ready when you arrive.
Very clean place, quiet, good massage. It was very amazing and relaxing, and I really enjoyed the ‘running water’ sound and soft music in the background. When I came in that early evening it seemed that there was no other client, so for me the whole experience felt like the private massage therapy session anyway but for a price much less: D The individual room was small and with dimmed light, which works best for me because I’m pretty self-​conscious.
The first time I undressed and lied down on the table, I did feel a little cold but after the massage started, it seems like the room temperature was adjusted, plus the warm massage oil and the massage itself helped.
The time just flew and one hour wasn’t enough. The lady worked on each and every part of my body, spent most of the time working on my shoulder, back, and just a little bit here and there like my face, head, ears, etc. It doesn’t seem she speaks English and I was confused of when she tried to tell me what she needed me to do (please turn over, so I can work on the front side). — So a little suggestion from me, perhaps the therapists can be given a little training on the basic English instructions that are likely to come up during the massage session, so they can communicate better with the clients. or just cheatsheet of the English translations which they can take a peek when needed :)
Overall, I’m very satisfied with what I got for what I paid. And I most likely will come back very soon.