Les Schwab Tire Center

I came into this Les Schwab thinking I had an appointment. Figuring out i might have possible made an appointment at another store but didn’t have the time to drive all the way there, these guys did not turn me away, they said check her in and we will get it started. No question. Very helpful and made my morning a lot smoother by accommodating to my mistake.

These guys… I feel like I should bake them cookies or something! I have a Mercedes– Benz E320 and so of course it’s a money pit, but when I took it in for brakes, they did only the work it needed and didn’t try to sell me on some bullshit it didn’t. I needed only two new tires and it blew my mind that they didn’t try to sell me four. When the brake notification in the dash didn’t go out after they did the brake work, they literally spent the day doing everything they could to get it to re-​set. Even called Mercedes-​Benz for help and after finding out it was an ABS situation, they ordered the part and put it in on DEEPLY DISCOUNTED labor because of all the trouble! A few weeks later, I hear some front end creaking, take it back to these guys and they tell me it’s some upper ball joint issue which isn’t a cheap fix, so they totally found a way to sneak some lube in there to keep it quiet until I can bring it back in for the big job. Thanks, you guys :)

I paid more for my tires here than in other places, mostly because of the great service they offered me. I was pretty happy with their attention and good orientation about tires and their services. I returned for an alienation and made an appointment previous to my visit. I got there a few minutes before my appointment and did not have to wait at all. It was pretty fast and efficient. Plus, I am more confident now that I know that I can return anytime and they will check the tires for free.

Be careful. I took my car in for an estimate on a brake job. I was quoted an estimate of $ 436, as the technician said my rotors were shot and needed replaced. Thankfully, I decided to get a second opinion at a reputable shop, and ended up paying $ 196 for new brake pads… The honest technician told me «my rotors were fine». I have done business with les schwab in the past, but never again.

Slowest schwab ever in my life! 3 hours wait time, still waiting while I am typing this review.

Great place to go!
Im not sure why there are any bad reviews. The first Les schwab I went to quoted me for over $ 700 and then I went to this place on the BEH and they quoted me at $ 543 and some change. They told me that it would take about 3 hours so thats good to know, I was able to walk down to FM because I needed a recharger for my phone since it was dying.
I needed front end alignment and the left was bent, so now my steering wheel actually will be straight going down the road!
I know they can’t be like the ads on tv people, they wont always come running because they can get behind with alot of people going in for the free break checks or free alignment checks.
Im so thrilled and happy. Most of my tires are from there, they quoted me with the cheapest tire but I went with mid grade because the warranty is 60,000 miles and that covers flats and blow outs which have been a problem.

Bring your nickels and dimes because they are the masters at up selling. Stick to your guns and ask to see the «extremely dangerous» tire. Always a wait to get in even when you call ahead. Plan for $ 100 minimum over what you have budgeted for.

This happened about 3 years ago.
While driving on E-​B highway, my right rear tire started to make clunking sound. Lucky it happened only few blocks away from this store. I pulled in and just like the TV commercial a worker ran to me right away. He asked what was wrong and I told him about the sound. After spending few minutes, he found pretty big screw lodged in my right rear tire and air was leaking rapidly.
He repaired it for me free of charge and with a smile!
I bought my tires from here a year ago and will buy my wife’s car’s tire as soon as it is needed.

Les Schwab service has really taken a dive. Lights came on for tire service monitor, so take the vehicle to Les Schwab as soon as they opened. Told that it was just a low tire pressure in one tire. Later that day while driving around, it came back on, took it to the Bothell Les Schwab, now i have to wait with my elderly handicap mother for over an hour to get it looked at AGAIN! This time all four tires are low and they find a screw in the tire… Well, Les Schwab, are you sure?

Last night my friend who was visiting from out of town (with his mom’s car) got a flat tire.
No problem, get the spare put on and drop of off at Les Schwab while we go to lunch. Which was great– since they said it would take an hour and a half.
We return an hour and a half later and the car still has the flat. My friend goes in and talks to them and comes back out and tells us he was told that they can’t help him– they don’t have a tire that will work. I think that’s odd so I phone another local Les Schwab to see if they have a correct tire– they do, and recommend I double check with the center where we are– because that seems really odd.
So I go in and talk the desk girl– she calls in the guy who helped my friend. He informs me that «Yes and no –we can’t help him. We don’t have the one matching tire– but we can replace both front tires.». Okay. Great. He needs the car drivable to return to Portland that night.
The desk girl then informs me that they had called the owner off the car (his mother) and she had told them that two new front tires was what she wanted to do and she would pay over the phone.
Okay, great. So… then why didn’t you guys do that? Why did you then give my friend back the keys and send him on his way. Why do we now need to leave the car for several more hours?
While the desk woman was telling me that, another woman comes out and also begins talking at me — seemingly inconvenienced that I expected them to be helpful. I’m from Oregon and Les Schwabs prides its send on great service — I’ve always received friendly, helpful service. Not so much the case here.
So we leave the car with the inconvenienced, tire center once again.
When they call to let the owner know the car is done they also informed him that «his girlfriend was angry and rude»
I was annoyed, at best; But I was friendly and just wanted to find out if they actually couldn’t fix his car.
In conclusion– the service at this Les Schwab was terrible and I strongly recommend they get on par with the company standard.

My visit yesterday was very different than some of the reviews previously posted. I ride, train and show horses so the maintenance and safety of my tow vehicle and horse trailer, especially the tires, is of utmost importance. I had a 1pm appointment and upon pulling up my rig, a gentleman by the name of Johnluke came out to greet me before I barely set foot out of my vehicle.
I explained what I needed to have done on my dual axle trailer which I was taking out with horses for a long haul on Friday (I needed Les Schwab determine if a full service was needed at this time or if it was safe to travel).
Johnluke dropped whatever he was working on in the shop and spent 30 minutes checking the bearings, doing a «shake down», checking tire pressure, tightening a screw and taking off one of the tires to remove a loose valve stem tumbling inside. He reported the grease, bearings and tire pressure were all in good condition and a full service was not needed at this time.
Additionally, he didn’t charge me a penny! Great, efficient customer service and a freebie to top it off. This is my second visit to this LS store and I will definitely continue to be a repeat customer and will be sure to encourage my friends and family to give them business and be sure to ask for Johnluke!

I’ve been to a lot of these stores, but this one in particular is terrible. No one comes to greet you at your car, which is a company policy. You have to go inside to find any help. Anyway, I stopped here a few days ago to have air put into my tires and today the low pressure indicator was back on so I stopped in again. The over tanned rep with a really rude attitude told me it would be over an hour (for a procedure that only took a few minutes at other locations) When I told her that I found that a bit excessive as I was only on a break from work, she rudely stated that I have to wait my turn. She then suggested that nothing was wrong because the temperature outside was affecting them. (I know my own car, and the temp outside is mild.) She also didn’t cover any cost involved, so when I asked about the charge, she was very rude again and snapped at me. I will never stop at this store again. Les would not be proud.

Went in today (Saturday) and had my CV boot replaced for my Nissan Murano. Service was excellent. They had my car ready within a couple hours. I had came by here before with a flat and they fixed it for free, even though I bought my tires from somewhere else (moved up from CA). My tread is running low and I will definitely come here to get by new tires.
Its funny because Ive been to the Les Schwab up the road in Mill Creek and they charged me to fix a flat and when quoted for fixing the cv boot, they quoted me a much higher price then the one, well, here.
Ron was super cool and they also gave me a ride home. Definitely had a great experience the first time and a month down the road, I received the same great treatment.

$ 922 + tax for brakes???
I almost had a coronary when I saw the estimate! You bet I went for a 2^nd opinion!
My 2^nd opinion came in at $ 590 at D&D Brake in Seattle.
I will not ever ever ever go to Les Schwab for anything other than tires, Jesus what a rip off!!!

I love this place, they are totally awesome and always help me out. And guess what? All the times they’ve helped me it’s always been FREE! Yah! Whenever my low pressure light goes off I head in. One time they found an allen wrench in my tire… they fixed it for free. Next time my pressure on my spare turned out to be low, the filled all my tires etc for free. They are quick too… have always gone on my lunch and I am usually back in time. Thanks guys!

Beware! Don’t be fooled by the phoney sqeaking brakes tv advert. These guys can soak you for hundreds! More are wondering about some activities about tires in the Bothell area lately. Buyer beware! Another thing is when winter gets closer to carefully check into all season tires only! Most people won’t need snow or specialty tires unless you live in the mountains (off road) and use an all wheel drive vehicle. Remember to drive in #1 shift and go slow. Best way for snow and ice to save your life and everyone around you!

I just had a pretty awful experience at Les Schwab. I came in for a free brake check. I was told it would take approximately an hour. After an hour, my car was still in the parking lot untouched since I arrived. After an hour and a half, I was told my brakes could not even be looked at unless I got new tires for liability reasons because they were due for replacement. I knew my tires had a high amount of miles on them and I didnt want my past hour and a half to go to waste so I first asked about their tire options and then asked a «worst case» figure on the cost of new brakes. He gave me a number for new brakes, I did some quick calculations in my head, and decided to go with new tires too at this time. They set me up with new tires and proceeded with the brake check. The service man helping me comes back and shows me an estimate that exceeds his original «worst case» by several hundred. Of course I’m taken by surprise and tell him I’m no longer interested in brake service at Les Schwab before shopping around some more. I pay for the tires and come back home. After price checking the tires online, I’m finding that I could have gotten them cheaper as well by about $ 150 all together. This seems like one of those places that preys on the ignorance of people’s car knowledge. Take my advice and do some research before blindly coming here to avoid overpaying and if you do decide to still come in, be ready to dedicate your day in their waiting room.

Had 4 bald tires so went to the Bothell Led Schwab for new tires and chains for the winter season. Ron helped us out and provided outstanding service. He tried several different chains on our car to make sure we wouldn’t get stuck in an emergency as well. Ron also taught us how to put them on. While buying the tires he provided great helpful information. Was just so happy with the whole experience.

Two and a half hours to fix a flat. TWO AND A HALF HOURS.
I watched a few people who came in after me leave before me.
Really?
*smh*
Had they told me it was going to be that long and not a «short wait» I wouldn’t have stayed in the friggin’ lobby.

Ok, here’s the deal…
Les Schwab is a FULL service tire store.
I’ve read some reviews that dis them for taking too long, or charging slightly more, etc ad nauseum.
I just wanna say «I love my local Les Schwab», and by extension I love Les Schwab in general!!! I’ve been trading with them for as long as I can remember, and will continue to do so.
Yes, they don’t always do a good job of estimating how long a job will take sometimes. But in fairness to them and because they take walk ins, they can’t control how busy/​backed-​up/​etc they get. And at least they will try to get you taken care of.
Long ago I had a couple experiences with competitors where they left me sitting in the waiting area forever, promised to get me taken care of, and then eventually closed up shop and had the gall to ask to me leave after leaving me sitting for hours and promising to take care of me.
Anyways, Les S does very good work at good prices and they stand behind the tires and parts they sell, they stand behind their work, and they will do whatever they have to and can (with reason) to make a situation right!
What more can you ask for? I particularly appreciate that because Les Schwab is everywhere in the Greater Pacific Northwest, and because Les Schwab (the company) and not the individual stores cover the work and parts and tires, and because you’re never far from a store, then you are pretty much covered everywhere and anywhere you go.
The Bothell store is busy on weekends (my only real time to do things like get tires and brake work), but that’s not their fault.
And yet again, they always take care of me and I’ve had to use their unlimited road hazard warranty a couple times, and they just make things right no questions asked and no money out of pocket!!!
The Bothell store rocks, and even when I get fussy when they longer than they originally estimated, they’ve always done me right and they’re always pleasant!