Group Health Cooperative – Northshore Medical Center

I’m sitting in the lobby extremely frustrated, I got out of my doctor appointment at 12:17, and because they either can’t or won’t schedule overlapping lunch breaks for the pharmacy employees I have to wait 45 minutes for them to get back from lunch to get my prescription filled. I cant believe they make sick people wait instead of planning employee lunch breaks more efficiently.

My son was hit very hard on the head — right on his ear, with a soccer ball during a game. I immediately called Group Health in Bothell to make an appt. to have him seen as he was experiencing symptoms of concussion… nausea, dizziness, headache, neck and back ache, double vision, ringing in his ear, loss of hearing.
The triage nurse I spoke with told me that they were closed on Sat. and that I would need to make an appt. and be seen on Monday at 3:30! Being new to GH I was unaware that there is an urgent care facility in Bellevue, nor did she inform me of this option. I hung up and called my own doctor who is NOT with GH.
We were seen immediately and he did have a concussion.
I later emailed both the Bothell and the main headquarters in Bellevue regarding the situation and just how dangerous this could have been. I still have never received a reply. And this is why Group Health is also know as Group Death.

I went here when I had step throat and they are amazing here! I’ve never been here before, so I hadn’t had a assigned Doctor to me, but I walked in, there was no co-​pay, I have Health insurance through work, they took me straight to the testing room, waited no more then 5mins, they talked to me, swabbed my throat, told them I thought it was strep, they were really nice, and willing to listen. After that, took me to the lab, then told me they wanted me to see a Doc. Thought I’d have to wait around for half hour. NOPE. sat in waiting room less then 5 mins, took me back, a nurse helped me, and I asked question on what blood pressure was normal, answered my questions. The Doc came in 5 mins later, told me I had strep, go me paper work, and Doc’s note for work, told me to go to the pharmacy (which is already in the building). Took a number, called in less then 2 mins, had my subscription already filled, asked for $ 6 and I went home and took my meds for my strep throat. Did this all in less then an hour, mind you. .. I am soooo glad to call this my Doctors office I shall be going too! :)