Flex Physical Therapy

After years of being sick from a heart attack, dialysis and a kidney transplant, I was ready to get back to being strong again. I tried on my own to do this but didn’t know what specific exercises I needed to do. This is where Diane came in. Gave me exactly the information I needed to put the strength back in my hips, to get some balance back and to walk without assistance. She is extremely friendly, knowledgeable, and fun — even doing the exercises along with me to teach me what I needed to do,. Over the past couple of months she has given me the tools to get back to the strong and it means to world to me. I will recommend all my family and friends who need physical therapy to go and see her.

What a billing nightmare! My child went to Flex Physical Therapy due to a car accident and all billing should have been sent to the insurance company. Two years after my child last went to them I got an email threatening me with collection for some balance on the account that shouldn’t have been there. The office manager, Catrina Cote, emailed using capital letters and threatening collection. I requested contact with the owner, Diane Janshen, to attempt to clear this up but haven’t heard back from her. The physical therapist cancelled appointments at the last minute, but now they are saying that I owe for cancelled or missed appointments (this never happened)! Catrina Cote told me that if I do not pay them within two weeks she will send me to collection. Looks like this will end up in court!

Shannon Pazier is a gem! My urologist suggested having pelvic floor therapy when I was having some stress incontinence issues after having a pelvic sling a few years prior. I am so grateful to end up with Shannon! She is so personable and knowledgeable. She provided an alternative to kegels (Hallelujah!) which have never worked for me in the past.