Five Star Chem Dry

I was working with Mike to have carpets cleaned for a home I was selling. He was so accommodating with my schedule and we were all set. Unfortunately, after I moved I realized that my carpets needed to be replaced instead of just cleaned. I had to cancel and felt really bad because he was so understanding. He was very professional and I will surely work with him in the future.

The best carpet cleaning ever! Mike was able to get dog stains and odors out of my old carpet. They look brand new!

I called Mike at Five Star Chem Dry when my yellow lab Georgie had several accidents. Mike was able to come out that same day and take care of the big yellow, foul smelling spots. He did such an incredible job that, once he was finished, I couldn’t even tell where the spots were! In addition, I had Mike clean all of the carpets. He was able to get a large red wine stain out of my beige wool rug and couch as well! Mike was courteous, friendly and very conscientious. I would highly recommend Five Star Chem Dry and will use them for my future carpet cleaning needs!

On-​time and very professional… did a great job cleaning carpets and chair. I highly recommend

Service was great! On time, good price, sofa and stairs very clean. Will use again and recommend.

Mike is the owner of this franchise. Friendly and on time. He assessed the space and gave a quote before he started. Did a really great job and carpets dried as expected. My carpets have new life. Would recommend them to anyone in the area.

Five Star Chem-​Dry is the best! Mike and his team do an amazing job. I had my carpets cleaned and sanitized. They were prompt and arrived right on time. I also had my black leather couch cleaned and it has never looked better! Mike is super friendly and accommodating. He even came out a second time to deep clean some candle wax out of my carpet and he did a great job! I would definitely recommend them to my friends and family.

The carpets look great. The tech didn’t have the best customer service, but overall I am happy with the results. Out of all the carpet cleaners I have used, I would use them again. Simply because the methods of cleaning are a whole lot better than the other companies. Maybe just work on their people skills. However when I talked to them on the phone and via email they were awesome. And their prices were reasonable. I will use them again!

Excellent service and a job well done! Jon and Chad were very efficient and did a great job cleaning the carpet in my apartment. They were quick to give me an estimate and also offered me other services which I took them up on. I am incredibly pleased with how fast they were and how clean my carpet now is! Highly recommend them and this company.

Mike called me and apologized for the problem. I will make an appointment and then give a review if needed.

This is the second site I’m posting this review for these guys because their service was that good. I wasn’t sure if all the 5-​star reviews I read about them were legitimate, but after my experience with them I can confirm that what the other reviewers on various sites report is accurate. You can tell a lot about a company by their employees, and the day I had to make use of their service the owner was out of town. The employees who were left in charge acted professionally yet personable, and you could tell they were proud of their company and offered customer service as if they owned the business themselves. Very impressed with the quality of their work and the people doing it.
In brief, these guys provided exceptional service and did the job right.
Here’s the long version:
We were in town visiting family and on our last day, just after packing up the car to leave, I went to get our 2 year-​old son, only to find he had created some pen art all over a piece of grandma’s expensive furniture. After several failed attempts to get the ink stains out, I took the piece to a couple different cleaners in the neighborhood, and they wouldn’t attempt it. I finally looked up Five Star Chem-​Dry and saw all the good reviews, so went to them in a last-​ditch effort to get the stains out. When I arrived, all the employees were courteous and professional, despite the fact it was the end of their day and they were all getting ready to go home. The manager for the day, Chad, attempted to clean the piece of furniture with their spot remover free of charge (impressive), but it didn’t work. He then offered to try a more extensive cleaning process and offered to do it for a very reasonable price. Long story short, he did the job for me right there and then, got all the stains out and cleaned the entire piece of furniture, all with a genuinely great attitude and for a great price.
I was skeptical when I saw all the 5-​star reviews for this company on various review sites, but they do their job right, with great service, at a good-​value price, and guarantee their work. That earns 5 stars in my book, and I’d recommend them to anyone.

Very good job! I had my carpets cleaned and was so impressed, I scheduled an upholstery cleaning the next day. The team is hard-​working, polite, and professional. Everything looks great and feels so clean! I will definitely call on them again!

These guys were great! Short notice while we were getting ready for party and they responded. Showed up at 8:00 am just as they promised. Very professional, very courteous. We will use them again in a heartbeat.

I had them come and do my mobile home, I got a price over 190.00 & that included pretreating the bad sopts, witch there were a lot. but when thay got to my home he started pitching me higher pkgs over 300.00.i was told that the pretreater would be good enough over the phone. I stuck to my guns & stayed with the 190.00.Every stain thay sprayed came back .I called them back to let them know I would not be using them again & he begged me let them come back to redo the job. I was done & said no thanks. Then he started to tex me to tell me that if I was to let them back & still not happy thay would give me back my 190.00 .I said no thanks you had your shot to do it right the frist time. I would be happy to get my $ back but please stop texing
if you don’t mind them coming back a 2^nd time. this is the one for you. PS still no check.

With two black dogs (a doggie door) and light colored carpet, I was THRILLED with the job Mike did in our home. I always liked the Chem Dry process (quick drying) but my previous company kept raising the cost everytime they came. When Mike arrived, he was polite and business-​like and very fairly priced. I didn’t realize how much fur my vacuum didn’t pick up. He worked very hard and the job was better than ever. Highly recommend Mike (he’s the owner by the way!)