76 Gas Station

DONT GET YOUR CAR WASHED AT THIS «TOUCH FREE» CAR WASH! I brought my new car in and because the car wash missed everything below my door I immediately came home to re-​wash only to find scratches on front left quarter panel from their brushes. I know they were not there prior to the wash as I had just minutes before come from the dealer to have mud guards installed. Both the dealer service department and I were closely looking at where the guards would be installed and there were no scratches just minutes prior to going to this car wash. Trying to get owner/​management information from the women at the cash register was not willing to provide any contact information but the phone number to the station. She would not divulge any contact names for management nor ownership. I did get «Colleens» name from the guy who scratched the car. The guy who washed the care was gracious and understanding but that will not fix my car.

Poorly managed. Car wash was closed but no message at pump readout screen. They had a car in it and 2 staff working, but they had it closed for «testing». You couldn’t see the ‘closed’ sign until after you’d already paid at the pump and pulled around to the back of the wash.
Normal procedure is to have a notice that the car wash is closed at the pump –ON THE PUMP SCREEN– so you don’t pay for a car wash that’s not available. I get car washes all the time and this has never happened.
The receipt you’re supposed to save and not lose is void after 30 days too.
I wasted money for the expensive gas here so I could use the convenient car wash as I was in a hurry, only to find out as I pulled around behind the wash that it was blocked-​off with a ‘closed’ sign.
Staff not very polite as well. They don’t seem to care about customers here, which is part of the reason I stopped going here long ago. I’ll remember next time I think I’ll save some time and spend more for convenience … this is not the place for that.