YOCO Maids & Cleaning

I also took time of from work and YOCO were no shows… I am very disappointed in groupon for allowing such a scam. I am shocked and have sent a request to Groupon for a refund

I wish I could turn back time and stop «back then» me to pay money and book this company to clean my house!!! I had an appointment with them, and no one ever showed up. I called the company and no one is answering, l left a few messages and nobody calling me back. This is a total waste of time and money! DO NOT BOOK THEM!!! Negative 5 stars!!!

Definitely DON’T book with them. I also bought a Living Social deal and have been trying to reach them for weeks. All VM boxes are full, you cannot get a hold of them at all. Sent an online request to contact them and haven’t heard back there either. The worst customer service. Luckily, Living Social was able to give me credit because they were unable to contact YOCO to see what was going on. Said there were other complaints being called in about this as well. What a waste of time… Wish I saw the other reviews before I bought it.

I bought a Groupon for 4 apartment cleanings by YOCO maids in late October. I went to book my first appointment and the first available was ¹²⁄₁₀!!! I took the appointment despite the wait, received a confirmation email then the 10^th came and went! NO SHOW, NO CALL from YOCO maids! I called & got a generic message & their voicemail was full! I tried several times to no avail. I emailed them again no answer from them!
I have bought MANY Groupons in the past with no problems but I am extremely disappointed with the shoddy business practices of YOCO Maids! The BBB will be hearing from me. I give them ZERO stars! Unfortunately I had to give them one to post this…

I want to thank everyone for their reviews as it helped me quickly realize I too had been taken. I bought the Groupon deal for 4 house cleanings. It has now been an hour and the cleaning service has not shown. Reading the reviews I now know they aren’t coming. I tried to reach the company and only got a voicemail. I have contacted Groupon requesting my money back AND I have notified the BBB. I highly recommend all of you do the same. The public needs to know this is a scam! Don’t let others become victims too.

I would enter zero stars if I had a choice! I purchased a Groupon for their services, and waited for an hour beyond my scheduled appointment and no one showed up. I tried calling the company numerous times, both on their toll free number and on their local number. On the toll free number I got caught in a loop of recorded information stating that all reps were busy and to please leave my contact info, but there was never an opportunity to leave a message and after the recording played a few times, the call was disconnected. When I called the local number the recording stated that they were experiencing a higher than usual call volume and to please leave a message… but the mailbox was full.
I have contacted Groupon to refund my purchase, but I am extremely frustrated since I was hiring a cleaning service in preparation for company arriving later this week, and now it will be too late for me to get someone to come.

zero stars!!! no show, no callback, no email response!

wish I could give 0 stars! took the day off & NO SHOW!

Just terrible!
YOCO maids and cleaning had a deal on Groupon that I bought, for the first available appointment I had to wait four weeks. I booked that appointment, I received a confirmation a few days in advanced and the cleaners just did not show up! They did not call or email to cancel or reschedule this appointment, they just did not show up!
I took half a day off from work for this appointment! I am extremely disappointed with Groupon for selling such scam businesses. I have been a frequent Groupon shopper now I will be more careful with them.
I have been trying to contact this YOCO maids and cleaning, their toll free number just repeats a greeting message without letting me even to leave a message and their local office in Boston is just an answering machine!
In their website yoco maids and cleaning claims they work in Boston, Philadelphia, Arkansas and New York City.