Urban Outfitters

It’s a kind of big shop at the end of Newbury street. This shop has two stories, in the first floor you can find accessories and in the second floor you can find clothing. The decoration is nice, a mix of an old building and wood with actual decoration.
Items are classified accordingly, but there aren’t any poster indicating where’s each section. I went there to look for any good sale, but I didn’t find the size I was looking for, but items were worth them.
A lighting visit, nothing more to say.

For me the best thing about this store is the service provided, I wanted a dress and the sales girl was a star and did everything she could to help me out with it, I was really pleased.

This is definitely a fun shop in New Berry street. I go to urban outfitters all the time with my daughter, what I like about this chain store is their sale policy. If they put something you have just purchased on sale, all you have to do is show your receipt and they will credit you the difference. I recently had to get a price adjustment on a shirt that the computer would not show as a sale item but because the other colors were on sale the store manager honored it. I was very impressed with the nice customer service.

I am obsessed with urban outfitters and this is one of the best Boston area stores. The sale section is large and they often have good deals going on. What makes this store 4 stars rather than 5 is how ridiculously hot it is. It’s 10 degrees outside and the store feels like 90. I always have to cut my shopping short because I’m sweating from the unnecessarily high heater.

Racism it hurts costumer service
Workers follow me. Thinking I will steal something.
They chase me to out side door
I ask what is happening?
They answer. Have a nice day
They look to my pockets
I always do my shopping there
But this kids need to learn respect
I’m Spanish. I’m sure is not the first time
They do this.
Hope somebody do something about it
Racism it hurts

I am completely in shock with the amount of help I have just received from Chris, I called in to inquire about the Instax mini 8 and Cris went above and beyond for me, even with helping me find the color I wanted at a different location, retail stores need more people like Chris. Definitely an asset to the company.
Thanks again and Merry Christmas !

If you come here, I’d recommend only shopping their sale section! Their sales are pretty good — got a shirt for $ 7 and another for $ 15 the other day, which is all the clothing is worth, considering how many wears you will probably get out of it. Some of their stuff is cute, but not worth $ 80 for a trend that might be out next month.
Urban used to carry super cute clothes — chic clothes with a detail here and there that made it unique. The fabrics were hit or miss, but there were gems if you did some digging. But this was about 8 – 10 years ago. Now, I think the store tries a little too hard to be funky and different and since they’re very popular now, I think they stopped trying to include clothes with good quality fabrics (now when they do it’s astronomically priced for what it is). It’s sad :(
Dressing room staff/​cashiers are hit or miss. Some are nice and some are uppity (why? not sure), but I think it’s sort of standard to get holier-​than-​thou attitudes across all Urban Outfitters — isn’t that nuts considering that I get much nicer service at their sister store, Anthropologie, down the street?
There are other awesome stores in the area! Check out Lit on Newbury (there are two), Nordstrom Rack, Anthro or Lord and Taylor (both their sales section can be pretty sweet!), or even Forever 21 (comparable quality of clothing and style at a third of UO prices).
Used to come here all the time, but the clothes they stock now have little staying power. Again, check out sales if you come here!

This one is well put together and hardly ever a mess. All the fun/​random stuff that I don’t think anyone ever buys is on the first floor, which is great if you’re killing time before the bus.
I saw tons of staff, maybe because it was midday on a sunday.

3 stars for their sales. When I say sale, I mean 50% off sale-​sale. This store is also large, which means their sale area is huge and worth the visit. That’s the only time I go to Urban because while most of their clothes are horrible quality, there are a few gems. This past weekend, during their 50% of sale items, I spotted a few clarks that were 60−80% off, a great deal for such a trusted brand name. I myself walked away with a new pair of new balance sneakers for $ 20 that would have cost me $ 80 online or in other stores. Other than that, they are terribly over priced and most of the style is over done. Too many flowers, too many high waisted cutoff shorts, too many jungle caps. I have bought a shirt and dress there from the past; the shirt came apart after two wears and the dress came apart at the seam after I bought it and tried it on at home… good thing I bought the dress for $ 10 instead of the $ 70 it was originally marked for and know how to use a sewing machine, otherwise I would be extremely disappointed.

The sale racks here are killer.
(Crowded and a little messy, but what can you expect?)
During their holiday deal with 50% off of clearance items, I had some really great finds.
The dressing room attendants were SO helpful and tripled checked my prices for me.
The cashiers are fairly friendly, but not overly so.
I’ll be back for the deals, but I would never shop the full price items. Way overpriced and the quality varies hugely.

It’s congested, it’s lively, it’s fun. so many cool items in the gift area and the clothing area, chock full of fashionable wearable artsy fun clothes.

I don’t understand the major love for UO. The clothes are of terrible quality, but the prices suggest much higher quality. Modal is a terrible fabric. I do get tempted by the Kimchi Blue stuff because it’s cute, but then my brain calculates how many washes the item will survive (two? three?) and I put it back.
And don’t get me started on the handbags. Most of it’s pleather or some other horribly fake leather-​like material, but it’s incredibly expensive despite reeking of chemicals. The scent is so strong that it permeates the entire store. I don’t have a problem with pleather on principle, but why does it need to cost so much? I do see blatant rip-​offs of designer bags all the time here, but just when I wonder who would actually buy such a thing, I leave the store and see a gaggle of tweens carting around identical copies of the same bag.
The only thing I actually do buy from here are the BDG jeans/​pants, but only because they carry really small sizes. They definitely don’t last long (low quality), so I only buy a pair or two each year in some unusual color/​print/​wash that I won’t want to wear again next year.
I do like the shopping bags they give out because you can reuse them for lots of other things in your life, such as carrying homemade lunches or a spare set of clothes.

My friends told me this is best store to get underground fashion trendsetters but I was severely unappreciative of the selection and service I found here. I wanted to buy some old cassette tapes and 8 tracks, but they only had records. I mean come on! Is this 2004??? Those haven’t been underground since James Murphy released Losing My Edge and when No Cars Go was only on that EP! When I asked a clerk if they had the new Dirt Cloud single on tape he told me to try Newbury Comics across the street. Uh, Hello? If I wanted a direct answer instead of a vague misdirection lathered in unneeded smugness I would have gone to the Nike store down the street and purchased some shoulder pads and a «get high on exercise» t-​shirt.
The saga continued when I went to try to find the socks that Jeff Mangum wore while recording Aeroplane. Not even the exact ones, just replicas– come on! I looked for hours and ended up just buying a pair of jeans on sale for $ 55. Not a bad deal, until my friends all made fun of me and said it looked like they not only pre-​ripped, but pre-​urinated in by a fat hobo who stole his mother’s Lexus RS-​1 and drove to Colorado.
But they do have some funnie books in the downstairs area, so half a star back.

I’ve been here numerous times over the past few years and I’ve come away with just one item (a sweet leather jacket that came out to only $ 60). That aside, the styles here are beyond hipster with a slew of gag attire… ie. borderline offensive T-​shirts, etc. at inappropriately high prices. The random items like beer glasses, mugs and books downstairs are pretty hilarious though, so UO may be a good spot if you’re looking for a small gift for someone.

This is a deceptively large UO. The store can be a little messy and disorganized at times but the staff is always helpful. One thing I will say about UO is that when they have a sale or clearance, it’s usually so good you feel like you’re stealing!

This was the very first location I went to several years ago. I’m in town and stopped over today and got a handful of cute stuff. I wanted to note that out of all the urban outfitters I’ve been to, this location here is the friendliest. I had at least 4 or 5 ppl talk to me. Not the biggest shoe selection but surprisingly a huge section of Toms. Overall organized and neat too esp the sale section. Compared to the sale sec in SF, this one was tidy. Xoxo

Honestly, the items at UO are overpriced for the quality. The place is overrun with mainstream «hipsters» who think that their style is interesting, original, and ironic. The few things that I’ve bought there (clearance items) have fallen apart or frayed quickly. The only time I’ll come here again is for a gift card for a friend.
…On second thought, maybe for an enemy.

I’m beginning to believe that hipsters are either birthed in the stock room of your local UO, or there’s some machine that just rapidly spits them out. Yes, this is hipster paradise. Although, I’m not sure when hipsters will realize that they are now about as mainstream as Banana Republic. Maybe tomorrow? Eh, one can dream.
Here, you’ll find overpriced clothing that will look like utter junk once you’ve washed it. That, or upon your first wear, the seams will be falling apart at the crotch. I get that UO offers styles that are usually a little friendlier on the wallet than, say, a huge department store, but the quality really stinks.
I do have a few UO items that I loved to death, but the death part came after something like 2 washes. Holes in shirts, seams that came apart – oh, the predictable death of an UO piece.
Big sigh. Bigger waste of $.

My first one-​star review — aahhh!
This isn’t for this UO location in particular, more for UO in general. While you can definitely find some cute, trendy pieces there, the quality is poor and the style will probably gross you out in a few months. I have never met a friendly staff member and I’ve been to every Urban in Boston.
Their reputation is becoming and should be abhorrent. They continually release «edgy» shirts that are really just offensive — and I’m not easily offended. The CEO is a douche who supports politicians like Rick Santorum while clearly catering to the young, liberal hipster.
Yeah, they have some fun and funny novelty items and an interestingly curated book selection, but you can find all those things elsewhere.
Do not shop here.

UO isn’t my scene. The clothes aren’t my style to begin with, though I don’t appreciate that, according to the interwebs, the largest pants they have for guys seem to come in size 36, and I’m definitely never going to be at skinny rocker size (I may be a 36, but I’m not going to get much smaller than that, so I’m already kind of out of luck). But I thought I would check out their kitschy, hipster vibe for some Christmas presents. Hence, my appearance in this establishment.
A few thoughts:
1. I didn’t like the layout. The Mass Ave entrance feels out of the way, and the Newbury St. entrance doesn’t look much better. on top of that, the bottom floor just feels a little crazy.
2. On the plus side, most of the stuff from the website are here, including what I was looking for (it’s a present, so I’m not going to reveal what it was, but it’s video game-​related).
3. The upstairs looked kind of crazy.
Overall, it seems like a decent place for kitschy things or stuff that I would need in certain situations, particularly apartment-​related doo-​dads. But it’s not somewhere I’d shop for clothes, and it’s a little pricey as well.